I pulled up to their drive-through at 9:40 to place an order. However, the recorded message on the speaker at the drive-through indicated that they were closed. I ended up getting stuck behind the car in front of me at the drive-through window without getting any ice cream. Oh, and another car got stuck behind me too. I guess they’re not getting any ice cream either. This was really really disappointing. I’m just not going back.
Jacob Spychala
Staff working drive through did not speak at all at the window and workers inside were clearly in no rush to prepare orders. I was not offered a receipt or anything. The two blizzards we ordered were not mixed whatsoever even though it took a long time to receive them as well.
Food: 3
Service: 1
Ronick Frazier
The ice cream cake was delicious. I got peanut butter cup. The service was okay but they did not look like they wanted to be at work.?
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Birthday Cake
Jon Brashear
Honestly, I won't be back at this point. They have messed up my orders and they have taken a month or more to fix their ice cream machine. If you don't want soupy ice cream, avoid this place.
Atmosphere: 2
Food: 1
Service: 1
Savage Amusement
Employee (female) never got off her phoneWas on it at register watching loud videosWent to order, she was distracted and was staring at her 0hone as we orderedOrder came out she was still on her phoneMy daughter went to use washroom while I grabbed food, she came back asking if she could go somewhere elseI went inI wouldn't have used it eitherThe food order was missing the side of onion ringsWe t towards register, and lady was back on her phoneI told her it was missing onion rings, and she should check the bathroom outShe didn't put her phone DOWN even as I was addressing herSo, you know ...I get we are in a data age but it was in my opinion inappropriate and rude while workingI asked for a bag to go eat at home where the bathroom is cleanWill not return to this DQ
Atmosphere: 1
Food: 1
Service: 1
Susanna Campbell
Barely any hot fudge on my sunday?
Atmosphere: 4
Food: 2
Service: 4
Haiden Charles
Numerous staff are rude and don't ever bother demonstrating the basics of customer service. They don't communicate at their drive thru window besides reaching out for payment. They don't offer you your receipt, you must ask for it. Their burgers taste like they were made yesterday with how hard and disfavored they are every time. The 'boss' who lingers around inside and outside the property does nothing but scroll through his phone as he "manages" this pitifully ran Dairy Queen.
Atmosphere: 3
Food: 2
Service: 1
Alecha Nance
Rude staff. Soupy blizzards. Asked to make blizzard thick and got nasty looks from all 3 staff members. The lady in the window gives me a soupy blizzard and shuts the window in my face and walks away. Their customer service sucks bad.
Atmosphere: 1
Food: 1
Service: 1
kathy catlin
Great ice cream, but it's too expensive for what you get.
Atmosphere: 3
Food: 5
Service: 5
Brendan Sennett
Served our ice cream before our hot food. Ice cream melted by the time I got our carry out
Went for a blizzard. But their’s is kinda runny. Nice location
Atmosphere: 5
Food: 4
Service: 4
Shanna Flynn
Go somewhere else for ice cream!! Every time we get blizzards from this Savoy location, they’re given to us already soupy. Read previous reviews and you’ll see there is a pattern here. Tonight I asked the woman why she didn’t flip it upside down and she stated, “Because we don’t have to. We’re not in the system”. ?!!!?!! This is news to me! Never knew Dairy Queen had a system that all of the franchises don’t have to “be in”, yet can still claim to be Dairy Queen for everything else. Sadly, this will be our last time at this Dairy Queen location. A history of soupy blizzards, rude drive-thru staff, and high prices is just a bad combo. I’ll drive down the road to Culver’s, Sonic, or Custard Cup to get ice cream from now on, and it not be soupy and met with a rude attitude.
Atmosphere: 1
Food: 1
Service: 1
Jonny Hammchek
Disgusting.. and sooooo bad for your health!!!!Unless your starving and it’s free .. it ain’t worth ever eating there… you better off grabbing some food at grocery store In the same parking
Atmosphere: 1
Food: 1
Service: 1
Dirt Bag
Disgusting.. and sooooo bad for your health!!!!Unless your starving and it’s free .. it ain’t worth ever eating there… you better off grabbing some food at grocery store In the same parking
I pulled up to their drive-through at 9:40 to place an order. However, the recorded message on the speaker at the drive-through indicated that they were closed. I ended up getting stuck behind the car in front of me at the drive-through window without getting any ice cream. Oh, and another car got stuck behind me too. I guess they’re not getting any ice cream either. This was really really disappointing. I’m just not going back.
Staff working drive through did not speak at all at the window and workers inside were clearly in no rush to prepare orders. I was not offered a receipt or anything. The two blizzards we ordered were not mixed whatsoever even though it took a long time to receive them as well.
Food: 3
Service: 1
The ice cream cake was delicious. I got peanut butter cup. The service was okay but they did not look like they wanted to be at work.?
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Birthday Cake
Honestly, I won't be back at this point. They have messed up my orders and they have taken a month or more to fix their ice cream machine. If you don't want soupy ice cream, avoid this place.
Atmosphere: 2
Food: 1
Service: 1
Employee (female) never got off her phoneWas on it at register watching loud videosWent to order, she was distracted and was staring at her 0hone as we orderedOrder came out she was still on her phoneMy daughter went to use washroom while I grabbed food, she came back asking if she could go somewhere elseI went inI wouldn't have used it eitherThe food order was missing the side of onion ringsWe t towards register, and lady was back on her phoneI told her it was missing onion rings, and she should check the bathroom outShe didn't put her phone DOWN even as I was addressing herSo, you know ...I get we are in a data age but it was in my opinion inappropriate and rude while workingI asked for a bag to go eat at home where the bathroom is cleanWill not return to this DQ
Atmosphere: 1
Food: 1
Service: 1
Barely any hot fudge on my sunday?
Atmosphere: 4
Food: 2
Service: 4
Numerous staff are rude and don't ever bother demonstrating the basics of customer service. They don't communicate at their drive thru window besides reaching out for payment. They don't offer you your receipt, you must ask for it. Their burgers taste like they were made yesterday with how hard and disfavored they are every time. The 'boss' who lingers around inside and outside the property does nothing but scroll through his phone as he "manages" this pitifully ran Dairy Queen.
Atmosphere: 3
Food: 2
Service: 1
Rude staff. Soupy blizzards. Asked to make blizzard thick and got nasty looks from all 3 staff members. The lady in the window gives me a soupy blizzard and shuts the window in my face and walks away. Their customer service sucks bad.
Atmosphere: 1
Food: 1
Service: 1
Great ice cream, but it's too expensive for what you get.
Atmosphere: 3
Food: 5
Service: 5
Served our ice cream before our hot food. Ice cream melted by the time I got our carry out
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
We had a hard time understanding our server.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Birthday Cake
Went for a blizzard. But their’s is kinda runny. Nice location
Atmosphere: 5
Food: 4
Service: 4
Go somewhere else for ice cream!! Every time we get blizzards from this Savoy location, they’re given to us already soupy. Read previous reviews and you’ll see there is a pattern here. Tonight I asked the woman why she didn’t flip it upside down and she stated, “Because we don’t have to. We’re not in the system”. ?!!!?!! This is news to me! Never knew Dairy Queen had a system that all of the franchises don’t have to “be in”, yet can still claim to be Dairy Queen for everything else. Sadly, this will be our last time at this Dairy Queen location. A history of soupy blizzards, rude drive-thru staff, and high prices is just a bad combo. I’ll drive down the road to Culver’s, Sonic, or Custard Cup to get ice cream from now on, and it not be soupy and met with a rude attitude.
Atmosphere: 1
Food: 1
Service: 1
Disgusting.. and sooooo bad for your health!!!!Unless your starving and it’s free .. it ain’t worth ever eating there… you better off grabbing some food at grocery store In the same parking
Atmosphere: 1
Food: 1
Service: 1
Disgusting.. and sooooo bad for your health!!!!Unless your starving and it’s free .. it ain’t worth ever eating there… you better off grabbing some food at grocery store In the same parking
Atmosphere: 1
Food: 1
Service: 1