I stopped in at McDonalds in Shelbyville at 7:30pm this evening and stood at the counter with 5 or more employees walking back and forth on front of me but nobody acknowledged that I was standing there. Not even saying : we'll be with you in a minute so I left and went to DQ and got my meal . Looks like DQ wants business and McDonalds couldn't care less whether they get current business or lose future business.
Mark
Food was great 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Jasmine Harshberger
Got my order wrong, part of my order was a slushi that arrived half melted, and the sandwich tasted old. The attitude of the manager was the worst of all. This store needs help
Atmosphere: 1
Food: 1
Service: 1
Keith Whitt
Some things take a while to get but overall good people and service
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Egg Mcmuffin
James Moscardelli
That’s it. I’m calling Gordon Ramsey! Its literally impossible so screw something up worse than this location does. Whether they leave you at the 3rd window and completely forget you there, or leave all the fries out of your combo meals.
This is by far the worst Mc Donald’s in the state of Illinois.
Atmosphere: 2
Food: 2
Service: 1
Tyler Shaw
As far as McDonald’s go, this establishment is absolute par. It reminds me of what once was. Other than your typical modern unavoidable McDonalds complaints what a solid unit. It did take a very awkward 6 minutes at the window to make a mini McFlurry though, but I feel like this added to the nostalgia of the experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Pounder Hamburger, Mcflurry with M&M's Candies
robert smith
This is the worst McDonald’s ever. They almost never get the order right and the service is terrible.they should do a lot better.
Atmosphere: 2
Food: 2
Service: 1
Jared Gambrill
It's usually good but they can't seem to be open at 5 the last few mornings 😕
Debra Ferguson
Went thru the drive thru. No one else was in the drive thru but I was told to hold for a moment before I place my order. While waiting another car pulled into the other drive thru and their order was taken right away. When my order was finally taken I pulled up to the window to pay and observed the young man that was supposed to be working that window was sitting in a chair across the way on his phone. You only had 3 cars in the drive thru. This is totally ridiculous. This happened around 6pm on Monday Oct 221, 2024. This is not the first time something like this happened. The service in your drive thru in the evening is bad. Never have issues in the morning.
Recommended dishes: Big Mac, Quarter Pounder Hamburger
Darrell buchanan
Burgers were dry little ketchup mustard pickle onions on the burger fries had a mix of burnt cold soggy fries forgot the pies and the app was down as well
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: World Famous Fries, Mcdouble
Thomas Calame
This place is a disaster avoid at all costs!
Atmosphere: 1
Food: 1
Service: 1
Devon Randolph
Literally awful. Drive through is beyond messed up they pull you over to the parking spots to make it look like they have good drive through times on the screen. Then bring your the wrong food. This place needs re managed.
I stopped in at McDonalds in Shelbyville at 7:30pm this evening and stood at the counter with 5 or more employees walking back and forth on front of me but nobody acknowledged that I was standing there. Not even saying : we'll be with you in a minute so I left and went to DQ and got my meal . Looks like DQ wants business and McDonalds couldn't care less whether they get current business or lose future business.
Food was great 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Got my order wrong, part of my order was a slushi that arrived half melted, and the sandwich tasted old. The attitude of the manager was the worst of all. This store needs help
Atmosphere: 1
Food: 1
Service: 1
Some things take a while to get but overall good people and service
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Egg Mcmuffin
That’s it. I’m calling Gordon Ramsey! Its literally impossible so screw something up worse than this location does. Whether they leave you at the 3rd window and completely forget you there, or leave all the fries out of your combo meals.
This is by far the worst Mc Donald’s in the state of Illinois.
Atmosphere: 2
Food: 2
Service: 1
As far as McDonald’s go, this establishment is absolute par. It reminds me of what once was. Other than your typical modern unavoidable McDonalds complaints what a solid unit. It did take a very awkward 6 minutes at the window to make a mini McFlurry though, but I feel like this added to the nostalgia of the experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Pounder Hamburger, Mcflurry with M&M's Candies
This is the worst McDonald’s ever. They almost never get the order right and the service is terrible.they should do a lot better.
Atmosphere: 2
Food: 2
Service: 1
It's usually good but they can't seem to be open at 5 the last few mornings 😕
Went thru the drive thru. No one else was in the drive thru but I was told to hold for a moment before I place my order. While waiting another car pulled into the other drive thru and their order was taken right away. When my order was finally taken I pulled up to the window to pay and observed the young man that was supposed to be working that window was sitting in a chair across the way on his phone. You only had 3 cars in the drive thru. This is totally ridiculous. This happened around 6pm on Monday Oct 221, 2024. This is not the first time something like this happened. The service in your drive thru in the evening is bad. Never have issues in the morning.
Atmosphere: 1
Food: 1
Service: 1
Quick, and accurate!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble
Restaurantji Recommends
It's okay. Always mess my order up tho.
Atmosphere: 4
Food: 4
Service: 3
It's a McDonald's
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Mac, Quarter Pounder Hamburger
Burgers were dry little ketchup mustard pickle onions on the burger fries had a mix of burnt cold soggy fries forgot the pies and the app was down as well
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: World Famous Fries, Mcdouble
This place is a disaster avoid at all costs!
Atmosphere: 1
Food: 1
Service: 1
Literally awful. Drive through is beyond messed up they pull you over to the parking spots to make it look like they have good drive through times on the screen. Then bring your the wrong food. This place needs re managed.
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