Cracker Barrel Old Country Store

3160 Green Mt Crossing Dr, Shiloh
(618) 624-7226

Recent Reviews

Noah Allison

Server got our order wrong and asked me and my husband if we were siblings. The speakers are way too loud and blast your ear drums out. Not happy.

Atmosphere: 2

Food: 1

Service: 2

sandi parks

A bit noisy...

Atmosphere: 5

Food: 5

Service: 5

Debra King

My husbands food was cold when our waitress brought it out. As doon as we told her, she immediately took care of it. It was very busy. They were short staffed. She kept a smile on her face and was right there with drink refills.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Grandpa's Country Fried Breakfast, Roast Beef

Karen Asmus

We got there before 11 a.m. so it wasn't lunch time yet. Both of us wanted something from the lunch menu and kindly went back and asked the kitchen if they could make it. They came back with exactly what we wanted and was nice and hot and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grandma's Sampler Pancake Breakfast, Turkey and Dressing Dinner, Southern Pancakes, Cole Slaw, Chicken Tenders, Fried Chicken, Chicken Fried Chicken

Dennis Zrenner

Great food and service

Atmosphere: 5

Food: 5

Service: 5

Ashley Goza

I really didn't care for the food here had potatoes corn bread and chicken

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Fried Chicken

Daniel Kuhns

It's cracker barrel of course it's awesome

Atmosphere: 5

Food: 5

Service: 5

Mary Widman

Food was great and so was the service. The bad part was we decided on this restaurant because we had gift cards. Go to pay and their system wasn't working for gift cards. Then get told system isn't working for debit or credit cards. Only had so much cash on me. Glad I had enough.

Atmosphere: 4

Food: 4

Service: 5

lg Wright

start off saying food is great. I as a black man feel that I was treated a certain type of way once they brought my food out. It was ice cold so I know that my food been sitting and the back for a wall so I asked to speak to the manager. Once he came out he already knew and said to me. readmaking your order. Not tell me why the waitress did not bring my food out but once I did talk to her. She said I was on the phone so she walked past me 3different time So I took it she didn't like me on the phone so she did not bring my food to me so I'm done with that place the choice is yours Peace & Love.Will not get a chance to do anything to my food as a black man.

Service: 1

Carlean Jarman

Every Cracker Barrel that I have patronized had everything on the menu up for serving. We arrived at 1015 to be told that the we could not have items from the menu that we were given. After speaking to the manager for clarification, I was given a nonchalant answer of he didn't know what to tell me. He is unaware that we had already ordered breakfast from the menu that also contained lunch items.

Atmosphere: 1

Food: 1

Service: 1

John Slinkard

Dine there alot just started the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grandpa's Country Fried Breakfast

William Ferris

Great

Atmosphere: 5

Food: 5

Service: 5

Lynn Sharp

The service was Fabulous and the food was hot and great.

Atmosphere: 5

Food: 5

Service: 5

Van Ziegler

Always order the catfish at Cracker Barrell. This was the worst we’ve ever had. Small, fried almost to a crisp. Told the waitress…she said thanks and walked away. 1/5 was catfish, rest was overly-fried batter.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Carrots

Brunetta Lemons

The food was good on this visit, but the service was not exactly the best. I feel cheated with the rewards that I was supposed to receive, it took a long time to correct a mistake on my receipt made by the waiter, and the people that came with me waited about an hour after my husband and I had our food before they got their food, though it was put in at the same time. This has not always been my experience, but this time it was, and the time before, my husband and I had an experience like our friends, and their food was cold after the long wait as ours was the previous visit. I would say, for advice, make sure everyone at the table food is hot and brought out at the same time, consistently and that the order is detailed according to what the customer request. The experience should be consistently good...I think that after the pandemic, people became sloppy with their presentation of companies, which will cause people to stop visiting, and ultimately have to close down without the support of customers. Good Customer service is yet a priority for serving!Vegetarian options: I do kot know! I'm not a vegetarian.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Pancake, Scrambled Eggs, One Egg N' Bacon or Sausage

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