Popeyes Louisiana Kitchen

1761 Frank Scott Pkwy E, O'Fallon
(618) 636-0180

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I usually use the drive thru and most time the person taking the order must be a rookie because they don;t work it very well,Things like not responding to customer, interrupting when i'm placing the order,Then having to keep repeating my order while they are talking to co-worker in the background,While the Food is Good sometimes dealing with people who don't seem to want to be there is not easy. management put your experienced people on the window or train them BETTER...
Really don’t get what the point is of being able to order online for pickup when I still have to get here and wait for them to make my order as if I had just placed it when I got here. Still have to go to the store. Stand in line. Tell them my name and then stand around waiting for them to make the order I placed 20 minutes ago.
The store is dirty. They always out of thighs and promotional items. The workers stand outside doing nothing but smoke. The bread was stale. Staff is very rude & does not take accountability.

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