Got there 20 minutes before closing and ordered a shake. They told me that shake machine was down for cleaning. The store doesn’t close until midnight so why are you cleaning the machine so early when people are still going to be placing orders?
Atmosphere: 3
Food: 3
Service: 1
Dianne Fischer
I tried a BBQ brisket whopper. It had hamburger,barbecue sauce, crispy onions. But no brisket at all. I thought okay I'll give you another chance so I went back again... Had the same thing the barbecue brisket Whopper. This time it was worse.. hardly any crispy onions no barbecue sauce, and nothing a piece of brisket. On BK's pictures of the brisket whopper there is plenty brisket.. That's twice I got snooker paid for it and never got it. I refuse to go back to this Whopper place it all in Shorewood. I hope they're all not that way
Atmosphere: 3
Food: 2
Service: 4
Jorge Espinoza
The food is great. I've never had any issues with the food itself. I recently went thru the drive thru and didn't get all my food. I didn't realize I was missing food until I got home. I know, I should of checked before driving away... I went back the next day to let them know and I received the missing food. I was disappointed in how the issue was resolved. I worked in retail and at large consumer corporations and when a customer was wronged, I went above and beyond to make sure they were happy. This burger king made no effort to make sure I came back...do better! Improve your customer service... Make sure people come back so your location doesn't close... If you claim the customer is treated like royalty, this location missed the memo!
Atmosphere: 4
Food: 4
Service: 1
Ira Macholz
Good people working there and servicable food. I do wonder how BK is still in business though.
Atmosphere: 3
Food: 2
Service: 4
Alex Ascencio
I just like a double whopper with cheese from time to time.
Food: 4
Service: 5
Mark Jenkins
waited 10 mins in the drive thru and they wouldn't take our order.
Service: 1
RODNEY RAMOS
This location is always great
Atmosphere: 5
Food: 5
Service: 5
Shana Zamora
Good food. Employees are cool
Atmosphere: 5
Food: 5
Service: 5
Bear Flatten
Trash service, closes at whatever time they decide too.
Atmosphere: 1
Food: 1
Service: 1
Dan Farley
Just drive thru. Good service very good Wopper juniors!👌 Thank you!!!
Super fresh fast food always deserves review. I never come to this Burger King but now it my new favorite 10/10
Atmosphere: 5
Food: 5
Service: 5
Vince Shelby
This Burger King I always talk about because of their customer service. They’re willing to prepare fresh food for you late night through the drive-through however last night.June 1st I went to the drive-through as I normally do in A female night associate, however, didn’t wanna take my order. Didn’t wanna Take my order at 3:09 am stating her computers needed to reboot, I asked her how long she couldn’t give me a definite answer. I explained I will wait, and she still stated that she would have to drop money and she didn’t know how much money she would have to drop and therefore could not take my order. I’ve then left very irritated and had to settle for McDonald’s, which isn’t fresh and not as good as Burger King. This is the reason for my ratings.
Atmosphere: 1
Food: 1
Service: 1
Kevin Valente
Great service, no wait
Atmosphere: 5
Food: 5
Service: 5
A A
Went through drive through and person was very friendly
Got there 20 minutes before closing and ordered a shake. They told me that shake machine was down for cleaning. The store doesn’t close until midnight so why are you cleaning the machine so early when people are still going to be placing orders?
Atmosphere: 3
Food: 3
Service: 1
I tried a BBQ brisket whopper. It had hamburger,barbecue sauce, crispy onions. But no brisket at all.
I thought okay I'll give you another chance so I went back again... Had the same thing the barbecue brisket Whopper. This time it was worse.. hardly any crispy onions no barbecue sauce, and nothing a piece of brisket. On BK's pictures of the brisket whopper there is plenty brisket.. That's twice I got snooker paid for it and never got it. I refuse to go back to this Whopper place it all in Shorewood. I hope they're all not that way
Atmosphere: 3
Food: 2
Service: 4
The food is great. I've never had any issues with the food itself. I recently went thru the drive thru and didn't get all my food. I didn't realize I was missing food until I got home. I know, I should of checked before driving away... I went back the next day to let them know and I received the missing food. I was disappointed in how the issue was resolved. I worked in retail and at large consumer corporations and when a customer was wronged, I went above and beyond to make sure they were happy. This burger king made no effort to make sure I came back...do better! Improve your customer service... Make sure people come back so your location doesn't close... If you claim the customer is treated like royalty, this location missed the memo!
Atmosphere: 4
Food: 4
Service: 1
Good people working there and servicable food. I do wonder how BK is still in business though.
Atmosphere: 3
Food: 2
Service: 4
I just like a double whopper with cheese from time to time.
Food: 4
Service: 5
waited 10 mins in the drive thru and they wouldn't take our order.
Service: 1
This location is always great
Atmosphere: 5
Food: 5
Service: 5
Good food. Employees are cool
Atmosphere: 5
Food: 5
Service: 5
Trash service, closes at whatever time they decide too.
Atmosphere: 1
Food: 1
Service: 1
Just drive thru. Good service very good Wopper juniors!👌 Thank you!!!
Food: 4
Service: 3
Restaurantji Recommends
The service was great! Food was good!
Atmosphere: 5
Food: 5
Service: 5
Super fresh fast food always deserves review. I never come to this Burger King but now it my new favorite 10/10
Atmosphere: 5
Food: 5
Service: 5
This Burger King I always talk about because of their customer service. They’re willing to prepare fresh food for you late night through the drive-through however last night.June 1st I went to the drive-through as I normally do in A female night associate, however, didn’t wanna take my order. Didn’t wanna Take my order at 3:09 am stating her computers needed to reboot, I asked her how long she couldn’t give me a definite answer. I explained I will wait, and she still stated that she would have to drop money and she didn’t know how much money she would have to drop and therefore could not take my order. I’ve then left very irritated and had to settle for McDonald’s, which isn’t fresh and not as good as Burger King. This is the reason for my ratings.
Atmosphere: 1
Food: 1
Service: 1
Great service, no wait
Atmosphere: 5
Food: 5
Service: 5
Went through drive through and person was very friendly
Atmosphere: 4
Food: 5
Service: 5
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