I placed my order online and when it arrived, it was not made correctly. I immediately called the location and the cashier put me on hold to speak with the manager who said they will give me a credit. I asked if they could just remake the sandwich as I cannot eat it the way that it was made, and he put me on hold again, saying the manager said no I can have a credit. I then asked to speak to the manager and was placed on hold for 20 minutes and no one came back. I hung up and tried to call four times and no one would answer the phone. This will be my last visit at this location. This is the second time they have messed up my order with no type of customer service to rectify the issue. I also have plans to call corporate tomorrow because this is unacceptable to ignore a paying Customer and my sandwich was made incorrectly; and was basically told oh well.
Food: 3
Service: 1
Khia Williams
So yall telling me yall went through a million sandwiches during the whole 2 hrs yall been open…during Ramadan ? Sb lying and allah gone have some words for you
Derpie Bird
Had nothing but problems from this location. Messed up ordered and delayed deliveries. 45 mins and when it comes, the lettuce is gross and wilty. I kind of feel like Jimmy John's has gone way downhill in general. I miss the days of sprouts. It was what they were known for and the sandwiches were unique and good in that way. Tried the new turkey bourbon sandwich and it was kind of gross. Sloppy with hardly any turkey, and one thin long piece of bacon. If you have to cut corners this hard, just don't bother and close a few locations because clearly Jimmy has spread himself far too thin...
Atmosphere: 1
Food: 1
Service: 1
Derpy Bird
Had nothing but problems from this location. Messed up ordered and delayed deliveries. 45 mins and when it comes, the lettuce is gross and wilty. I kind of feel like Jimmy John's has gone way downhill in general. I miss the days of sprouts. It was what they were known for and the sandwiches were unique and good in that way. Tried the new turkey bourbon sandwich and it was kind of gross. Sloppy with hardly any turkey, and one thin long piece of bacon. If you have to cut corners this hard, just don't bother and close a few locations because clearly Jimmy has spread himself far too thin...
Atmosphere: 1
Food: 1
Service: 1
shawn alexander
Hey it's a jimmy John's, pretty decent.
Atmosphere: 5
Food: 5
Service: 5
_
9 minutes away, and 2000 feet outside of their delivery area, and won't deliver. Was told I'm in a "dead zone"
Jersey Mikes is 3 miles farther down the road and still delivers.
Service: 1
Love Peace
I just left the Shorewood IL location. The cashier was handling the cash register/money and food with the same gloves. I asked another young lady if she could make my sandwich and was told no with a nasty attitude. She stated she had several other sandwiches to make. The guy handling the register started to make my sandwich and I asked him nicely if he could change gloves first and he did. Unfortunately if I had not asked he would’ve made my sandwich with the same gloves……extremely disappointing and scary. I will never go back to this JJ again.
Atmosphere: 1
Service: 1
Claire Blotnik
One of my worst Jimmy John’s experiences by far. Drove home 15 minutes to eat my sandwich only to realize that they didn’t even put any turkey on it. Now I’m just eating bread and lettuce. On top of that, the atmosphere wasn’t very welcoming either.
Lianna LeMay
I feel like the lettuce was maybe bad? It tasted a little bitter, and then later I had ... struggles.Two stars because the rest of it tasted good and it's not like I'm just not gonna go to Jimmy John's anymore ?? maybe just *other* Jimmy John'ses
Atmosphere: 2
Food: 2
Service: 3
Camille Johnson
First time ordering from this location .I ordered the club lulu and they forgot the bacon and the cheese!
Sandwich and the people man let me tell youuuu. Actually I just have two words. Straight bussin!
Atmosphere: 5
Food: 5
Service: 5
Joseph Sammarco
Website is trash. Can't pay with error 403.No one answers the phone when I know there's always like 15 kids in there.
Atmosphere: 1
Food: 1
Service: 1
Richard Phares
Vegetarian options: Just the veggie sandwich and salad.
Atmosphere: 4
Food: 5
Service: 5
Alex Gierich
Everytime I order from this place they always forget the things I PAY EXTRA for!!!! It’s ridiculous the amount of times this has
Atmosphere: 1
Food: 1
Service: 1
Kristy Galloway
The sandwiches are all bread, no meat unlike the competitors ie…Jersey Mike’s. If you’re there for just the bread you will be happy. And when the owner responds on a review to contact this other link. Don’t bother they will just say independently owned call the owner
I placed my order online and when it arrived, it was not made correctly. I immediately called the location and the cashier put me on hold to speak with the manager who said they will give me a credit. I asked if they could just remake the sandwich as I cannot eat it the way that it was made, and he put me on hold again, saying the manager said no I can have a credit. I then asked to speak to the manager and was placed on hold for 20 minutes and no one came back. I hung up and tried to call four times and no one would answer the phone. This will be my last visit at this location. This is the second time they have messed up my order with no type of customer service to rectify the issue. I also have plans to call corporate tomorrow because this is unacceptable to ignore a paying Customer and my sandwich was made incorrectly; and was basically told oh well.
Food: 3
Service: 1
So yall telling me yall went through a million sandwiches during the whole 2 hrs yall been open…during Ramadan ? Sb lying and allah gone have some words for you
Had nothing but problems from this location. Messed up ordered and delayed deliveries. 45 mins and when it comes, the lettuce is gross and wilty. I kind of feel like Jimmy John's has gone way downhill in general. I miss the days of sprouts. It was what they were known for and the sandwiches were unique and good in that way. Tried the new turkey bourbon sandwich and it was kind of gross. Sloppy with hardly any turkey, and one thin long piece of bacon. If you have to cut corners this hard, just don't bother and close a few locations because clearly Jimmy has spread himself far too thin...
Atmosphere: 1
Food: 1
Service: 1
Had nothing but problems from this location. Messed up ordered and delayed deliveries. 45 mins and when it comes, the lettuce is gross and wilty. I kind of feel like Jimmy John's has gone way downhill in general. I miss the days of sprouts. It was what they were known for and the sandwiches were unique and good in that way. Tried the new turkey bourbon sandwich and it was kind of gross. Sloppy with hardly any turkey, and one thin long piece of bacon. If you have to cut corners this hard, just don't bother and close a few locations because clearly Jimmy has spread himself far too thin...
Atmosphere: 1
Food: 1
Service: 1
Hey it's a jimmy John's, pretty decent.
Atmosphere: 5
Food: 5
Service: 5
9 minutes away, and 2000 feet outside of their delivery area, and won't deliver. Was told I'm in a "dead zone"
Jersey Mikes is 3 miles farther down the road and still delivers.
Service: 1
I just left the Shorewood IL location. The cashier was handling the cash register/money and food with the same gloves. I asked another young lady if she could make my sandwich and was told no with a nasty attitude. She stated she had several other sandwiches to make. The guy handling the register started to make my sandwich and I asked him nicely if he could change gloves first and he did. Unfortunately if I had not asked he would’ve made my sandwich with the same gloves……extremely disappointing and scary. I will never go back to this JJ again.
Atmosphere: 1
Service: 1
One of my worst Jimmy John’s experiences by far. Drove home 15 minutes to eat my sandwich only to realize that they didn’t even put any turkey on it. Now I’m just eating bread and lettuce. On top of that, the atmosphere wasn’t very welcoming either.
I feel like the lettuce was maybe bad? It tasted a little bitter, and then later I had ... struggles.Two stars because the rest of it tasted good and it's not like I'm just not gonna go to Jimmy John's anymore ?? maybe just *other* Jimmy John'ses
Atmosphere: 2
Food: 2
Service: 3
First time ordering from this location .I ordered the club lulu and they forgot the bacon and the cheese!
Food: 1
Restaurantji Recommends
Sandwich and the people man let me tell youuuu. Actually I just have two words. Straight bussin!
Atmosphere: 5
Food: 5
Service: 5
Website is trash. Can't pay with error 403.No one answers the phone when I know there's always like 15 kids in there.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Just the veggie sandwich and salad.
Atmosphere: 4
Food: 5
Service: 5
Everytime I order from this place they always forget the things I PAY EXTRA for!!!! It’s ridiculous the amount of times this has
Atmosphere: 1
Food: 1
Service: 1
The sandwiches are all bread, no meat unlike the competitors ie…Jersey Mike’s. If you’re there for just the bread you will be happy. And when the owner responds on a review to contact this other link. Don’t bother they will just say independently owned call the owner
Atmosphere: 3
Food: 2
Service: 2
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