McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
631 Brook Forest Ave, Shorewood
(815) 725-4580
About McDonald's
Customers' Favorites
Quarter Pounder Hamburger
Chicken Mcnuggets
Hot Fudge Sundae
French Fries
Cheeseburger
Egg Mcmuffin
Big Mac
Filet
McDonald's Reviews
Ratings
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | Open 24 hours |
| Sunday | 6AM - 11PM |
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McDonald's, a well-known fast-food restaurant, continues to be a popular choice for many. The food is consistently good, with classic menu items like the Quarter Pounder with Cheese, which is described as juicy and flavorful, with fresh ingredients and melted cheese. The fries are also praised for being hot and crispy, while the soft drinks are refreshing.
However, the service experience at McDonald's has received mixed reviews. Some customers have expressed frustration with the use of kiosks, as they prefer interacting with a live person at the counter. Additionally, there have been reports of long wait times and a lack of attentiveness from staff, with some customers describing the overall operation as feeling "like robots."
On the other hand, the introduction of the McDonald's app and curbside pickup has been praised for its convenience and efficiency. Customers who have used this service have found the app to be user-friendly and the pickup process to be seamless, with orders prepared promptly and staff members being attentive and courteous.
Overall, while the food at McDonald's remains a consistent draw, the service experience can vary, with some customers preferring the personal touch of a live staff member, while others appreciate the convenience and efficiency of the app-based curbside pickup option.