McDonald's
631 Brook Forest Ave, Shorewood
(815) 725-4580
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I came here as a newbie technically cause I dont live around here but had to come over for some business so I stopped by the mcdonalds here. I mean it was fine but the lady taking our order was kinda rude and I tried to use my app discounts and she put in the number and it said it went through but she said it doesn't work for no reason and didn't bother to fix it. She kept talking loudly like I was deaf or smt and was rude and rolling eyes. Not gonna bother coming around here again.
Atmosphere: 3
Food: 3
Service: 2
Im posting this because I had an unexpected experience. The guy thats taking orders at the window was smoking. How is that sanitary and I have asthma
Atmosphere: 1
Service: 1
driver thur and they didn't give me my ranch for nuggets, no napkins and no receipt. not friendly at drive thru.
Atmosphere: 3
Food: 3
Service: 1
The manager was asking everyone how they were doing, and even upgraded my drink for no fee! Best Mcdonalds ever!!!!
Atmosphere: 5
Food: 4
Service: 5
Slow for nothing. Cold and tastes like a dumpster. Locks their doors early, but doesn't match store hours with the app.
Atmosphere: 1
Food: 1
Service: 1
Trash mcdonald's 🗑
I'm lovin it!!!👍💯😊
Atmosphere: 5
Food: 5
Service: 5
Std like most all locations, clean and prepared for orders fast paced as other locations
Atmosphere: 5
Food: 5
Service: 5
So first off the Google listing says during the week they close at 1:00 a.m., 24 hours on the weekends Friday and Saturday. Cars still in line I pull up 5 minutes before midnight and was denied service saying they're closed. I own a business if I'm closing up early I always make sure that if someone catches me I get them taken care of. You guys need to update your Google listing if you're going to close at midnight during the week and not 1:00 a.m very upsetting as I just had an hour drive from where I came from and I was unable to get a lot of food today so I just wanted something to eat before I went to bed
Inattentive and slow employees, no real effort demonstrated at all 😂
Food: 3
Service: 1
Restaurantji Recommends
Hello! I don’t usually leave reviews unless it’s worthy, and this is. First off they NEVER have hot fresh decaf coffee. Twice I’ve gotten luke “warm” coffee and had to send it back which requires a wait and that takes the forEVER!!! One time they accidentally gave me caffeinated coffee and I took it back just to whiteness the young lady pour it back into the pot. I was flabbergasted and immediately asked for a refund. 2 years later I thought I’d give them another try and was disappointed all over again. Pulled up in the drive thru and the machine wasn’t working so there was confusion with my order when I got to the window.. then of course, I have to wait for it to brew. Almost 10 minutes later the guy walks (as slow as possible) to get to my car. I’d rather drive ten miles to another McDonald’s before I go here again. Save your time and energy, and don’t patronize this place unless you like to waste time and be frustrated. 🙃😐
Atmosphere: 3
Food: 1
Service: 2
Ridiculously slow service and cold OVERPRICED food.
Atmosphere: 1
Food: 1
Service: 1
Why is a basket of fries $5 if they give you the same amount of fries as a medium size? It's so ridiculous. Such a scam, man.
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald's ever. I already don't like McDonald's that much, but... I took my family there after a high school badminton match because I hoped it would be cheaper and faster than others in the area. Almost $40 and the cheese on my sandwich was bad looked as though it had been on it all day. Soaked in ketchup. Nuggets were horrible also not to mention the fries were warm at best. Threw most of it away. Would have returned for a refund but I had already been up for 22 hours and was in desperate need of sleep. Won't be eating at ANY McDonald's ever again.
Atmosphere: 1
Food: 1
Service: 3
Consistent food. Service okay
Loading...