Papa Johns Pizza
852 Sharp Dr Unit E, Shorewood
(815) 744-7777
Recent Reviews
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I owe these guys a good review on Google. I accidentally left them a bad score on the automated phone thing, my fault guys! Anyway ordered from here multiple times. They always have perfect portions. I tell them extra pizza sauce, they put extra sauce. Never have they gotten my order wrong and all of them are friendly and customer service oriented. Try these guys out and you won't be disappointed. They also have some good coupon deals if your looking to save some money.
Atmosphere: 5
Food: 5
Service: 5
Learn to cut your pizzas. Every time i have to waste dishes because you guys cant cut a pizza. And anyone who wants pizza on the way to whatever even im going to cant because it would rip it apart
We never order from here but our son wanted them. Ordered two small cheese pizzas. Got the notification they were ready while we were in the parking lot. Went inside and they were gone. No clue where our pizzas were. Another customer inside had a screwed up order as well. The staff was clueless. Never again.
Atmosphere: 1
Service: 1
After ordering from this location for the last few years, I am finally done with these clowns. I never really had a problem with the quality of the food, so I’ll give them that, but that’s it. Multiple late deliveries and good luck getting in touch with anyone at the restaurant. Be ready to call several times because you’ll go on hold and stay there for 10-20 minutes. This last time they just failed to make any food at all, never delivered ANYTHING, and despite 6 calls to the restaurant I never got to speak to an employee. They had no problem charging my card, but apparently the part where they actually have to provide something in return is just beyond their understanding? Forget this place, call Pizza Hut or Domino’s if you want some cheap mid pizza. They will at least actually give you your food.
Atmosphere: 1
Food: 3
Service: 1
Don't order here. Terrible pizza service. Ordered extra cheese barely any on it, didn't bring sauce cups and pizza was cut like Ray Charles did it
This place is TRASH. Stay away and there was a issue with the order and they didn’t care to try to help resolve the issue and just cancelled the order and was very disappointed with the staff at this location. Do not use them for Uber Eats or Door Dash orders.
What is this… Normally they do pretty well with the occasional missing sauce or two but this is pretty bad :(
Atmosphere: 4
Food: 3
Service: 4
The garlic knots and parmesan garlic bread sticks were entirely plain. The knots were underdone and doughy. The pizzas and bread sticks were cut so uneven it was impressive.
Lazy and careless ....I stood there over 35mins no one asked me a question , I gave them my order name they prepared my order and kept it on the counter without notifying me very disgusting
Atmosphere: 1
Service: 1
I agree with most reviewers here, twice i ordered online and when i got to this place they couldn’t find the order, and yes cleanliness is not a strong point. They rub, scratch, touch their phone, go to the register. I’m leery about eating here, management is very poor and pay no attention to detail. I’m cutting back.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Missed items on my delivery order, tried calling to speak with a manager and was on hold for 10 minutes and never got through to anyone.
Atmosphere: 1
Food: 1
Service: 1
Great service had an issue with the papa johns app and they helped with a good attitude and quick service
Atmosphere: 5
Food: 5
Service: 5
Came here to get pizza ONLY because Pizza Hut wasn’t answering the phone.
Walked in and 2 large gentleman wearing no gloves. One pulling his pants up because they were too small and using the same hands to flatten out the dough. The other one constantly whipping his nose.! I ask everyone politely to wash their hands and put gloves on. Then he grabbed a long piece of hair out the dough and blamed a young lady for it saying “it’s gotta be yours because it’s long straight hair”
Terrible. She keeps playing on her phone and drinking Red Bull while doing the pizza. When another young lady ask them to do gloves and very noticeably had an attitude about it.
Crazy to think that someone wants your hands and things to be clean while making their food.
Ask for my cash back. Everyone in that place needs a good talking too and re training because what theeee heck.
Atmosphere: 1
Food: 1
Service: 1
Placed a to go order online when I got to the store I was told they gave my order to someone else they didn’t even apologize or offer me anything for the inconvenience.
Atmosphere: 1
Food: 2
Service: 1
Awful. Service was terrible, pizza was worse. Paid for extra cheese, wasn't there, was barely any cheese or sauce, or.... Dough. I've never seen a pizza so thin, it was a quarter the thickness of the thinnest pizza I ever had I don't even know how that's possible. It was basically thin as paper. Cheese flavor was bland, except for one piece I got near the crust it tasted like cleaner.... Was the worst pizza I ever had. This is how bad it is... Domino's is at least 40 times better on every single one of their items. Now that's bad. Got there and it was 15 minutes without being helped, but worse, I had 4 people make eye contact with me then just walk away with a whole line behind me. One guy literally walked up to the cash register, looked me square in the eye and extremely slowly wiped his hands down the front of his shirt, then walked away. Employees where swearing loudly and throwing food at each other across from across the room back and forth. I will never ever ever ever ever go back. Especially since for two pizzas it was almost 40 dollars WITH coupon, that weren't that big but tasted awful and were paper thin. Two large pizzas is alot... When it's normal sized but paper thin it was like eating nothing. Except bland extremely thin EXTREMELY lightly cheesed bread.. which is funny because I ordered double cheese but there wasn't even a normal amount on there and sauce was none existent, couldn't even tell you what the sauce tasted like, never found it. AWFUL AWFUL AWFUL. I don't think this place will be here long, only takes one time for people to realize somewhere is this beyond terrible.
Atmosphere: 1
Food: 1
Service: 1
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