Subway
707 W Jefferson St Suite A, Shorewood
(815) 729-2468
Recent Reviews
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Standard subway. Usually attentive counter staff. It's a Subway!
Atmosphere: 4
Food: 5
Service: 4
Went in today to order food. Was told very rudely my dog was not allowed in. I told the lady she was a service dog. My dog was behaved quiet and in her service dog vest. The lady rolled her eyes. She made me so unwelcome we left without ordering. I have ms and am diabetic. Maybe educate staff on ada laws and some kindness and manners
Atmosphere: 1
Service: 1
I stopped by after work for my wife and I to get a sandwich. She got the turkey, and I got the Philly steak and cheese both at 12". They both tasted pretty good and fresh, but the price was over $30. It's just way too much for 2 sandwiches to go without a drink or chips. At prime dinner time, i was the only customer in there. Can't go back till prices are back under control.
Atmosphere: 2
Food: 4
Service: 4
Horrible experience multiple times at this location. Waited 15 min to get a sub and the girl put so much oil on it that I threw it away when I got home (it was dripping and bag was soaked. Think she might have did it on purpose cause i made it known i was upset about wait time). The cookie was over cooked. Only good food was the chips and they don't make those there.
Atmosphere: 1
Food: 2
Service: 1
The two kids working at night clearly want to just close early. The sign on the door and hours say they close at 10, came in at 9 and they said they were closed already.
Service: 1
Dylan was very polite with great customer service.
Atmosphere: 5
Food: 5
Service: 5
Update your hours
You should really update your hours of service online. If you’re closed at nine it shouldn’t say open till 10 on the Google page and you should be able to place a pick up order. Now I placed an order online packed up my kid and went to go get food just to find out I can’t Get it and I gotta wait to get my money back.
The staff is so nice and polite! Great portions. They make you sandwhich better than you can make it yourself. It'd perfect and they do everything they can to make it perfect. Again, it's all on the staff.. who are amazzzzzzing!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Elite Chicken & Bacon Ranch, Subway Footlong Cookie, Garlic Roast Beef, Roast Beef
I placed an online order, had a pickup time of 9:10pm
When I arrived at the restaurant, I was told they are closed, yet I was charged for my order.
The time on the door & online states they are open until 10pm.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I placed an online order, had a pickup time of 9:10pmWhen I arrived at the restaurant, I was told they are closed, yet I was charged for my order.The time on the door & online states they are open until 10pm.
Atmosphere: 1
Food: 1
Service: 1
Was closed at 9 pm even though the door said open til 10 pm...... do not waste your time going to this location!
so expensive now
Love subway and never had issues in past but today the black guy doing my sub was upset when I asked him to change gloves after he had put peppers on customer sub before me and used cash register. When I asked he sighed and said really and made face.
I just ordered 2 - 6 inch sandwiches.One tuna , one monster. Also 3 cookies.I get home and discover I only got the monster sandwich. No tuna. I try calling multiple times and the phone goes to a high pitch fax tone. Noone answers & no way to call. Now if I want my money back or sandwich I have to drive 12 miles. Spend the gas money so I lose all around !! Im sure this was a simple mistake but its very aggravating !!! I just paid the expensive price and hot no food. I guess everyone better look in their bag to ensure you got what u paid for. Smh
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