Had a cake delivered for a friends birthday and it was a hit! Kim did a beautiful job and I was so happy it worked out as I am out of state. Will be using them again!
Julio H.
Very very good brownies a little expensive for a piece of brownie. They Give me deals the more dessert I buy.
Emily W.
This place used to be so good. They had a bunch of creative and fun cupcakes and macarons, but now its super basic. Their shelves are practically bare when you walk in. And their hours are awful. Do they even want to be open for business? How do they expect to make money? There are better bakery options out there. Go give them your money. Don't waste your time with this place.
SpeeDemonRally
The hours are incorrect, and much shorter now. Went to get a cake at 4:30 pm and they were closed already.. honestly they seem like they're hardly ever open to try to keep in mind for future purchases.
Julie Ruble
Wanted something special for moms 75th bday so didnt mind that cake was pricey but was very dry. The print/decor could have been nicer as well. Over all disappointed with the cake but the girls working the front were very sweet. I will go back for their macaroons though for sure!!!
Julie R
Wanted something special for moms 75th bday so didnt mind that cake was pricey but was very dry. The print/decor could have been nicer as well. Over all disappointed with the cake but the girls working the front were very sweet. I will go back for their macaroons though for sure!!!
Rebecca Floyd
I wish I could say this place has wonderful product. I have tried to order 4 times since they opened. Either they don't pick up their phone during business hours, don't call you back when the person answering the phone doesn't know the answer to your question, don't return emails, or when you finally go in to ask, no knows when or if they could have an order ready with over a week's notice. Everything looks great on the website. I would like to order and support local businesses. I have tried several times but, I guess they don't want my business
Bunny Bravato
Picked up a turtle cheesecake for a birthday. It was FROZEN! Had to defrost it, then NO flavor and way too soft.Jewel and Walmart are much better; and also CHEAPER. WAY WAY TOO $$$
Jessica McClintock
Beautiful unicorn smash cake and cupcakes. :) Delicious and great customer service! We will use this bakery again!
N/A
I tried to order a cake on Monday and they just told me today on Saturday that they are close all next week.after multiple emails and calls still no answer. Yikes.Very terrible customer service an they will only do custom cakes that they like.Thanks for bad service.
Cups n Cakes Shorewood IL. Called on Tuesday for a cake on Friday for a birthday pickup at 4pm. Asked for an atomic cake. Arrived and was given my cake. It was already paid for paid online. I didn't even get a thank you. After dinner we went to the cut the cake which it was frozen! Now if I wanted a frozen cake I would of went to Jewel the same day. Also, don't atomic cakes come with strawberries? Yes they do this one did not. I paid $54 for a 6inch round cake, left a voicemail and still haven't received a call back. Very rude and will not being back. Pretty sad as this was a third year going here. Apparently, they do not care.
Sebastian Gonzalez
The cupcakes were delicious! The whipped cream inside the hot chocolate was smooth, the bread was moist, the texture was smooth, and the icing was perfectly sweet, not too much or too little. The young lady Rachel assisted me with a smile and gave me well service. I was hesitant at first to buy a dozen cupcakes due to the price, but in the end, every bite was worth it. 5/5 would come again!
Tom Cadorette
Im not a sweets person but this place hits the spot EVERY time. Their Red Velvet cupcakes are to die for??
Lisa L.
Delicious desserts and really friendly staff. The macarons are so good, melt in your mouth. Super cute and clean inside.
Sophia Caban-DiStefano
I am awfully picky when it comes to desserts -especially cakes which is why I felt compelled to leave a review… I purchased 3 cakes and not only were all three absolutely beautiful- they were soooooooooo delicious! Everyone who tries them was blown away. Highly recommend!!!
Had a cake delivered for a friends birthday and it was a hit! Kim did a beautiful job and I was so happy it worked out as I am out of state. Will be using them again!
Very very good brownies a little expensive for a piece of brownie. They Give me deals the more dessert I buy.
This place used to be so good. They had a bunch of creative and fun cupcakes and macarons, but now its super basic. Their shelves are practically bare when you walk in. And their hours are awful. Do they even want to be open for business? How do they expect to make money? There are better bakery options out there. Go give them your money. Don't waste your time with this place.
The hours are incorrect, and much shorter now. Went to get a cake at 4:30 pm and they were closed already.. honestly they seem like they're hardly ever open to try to keep in mind for future purchases.
Wanted something special for moms 75th bday so didnt mind that cake was pricey but was very dry. The print/decor could have been nicer as well. Over all disappointed with the cake but the girls working the front were very sweet. I will go back for their macaroons though for sure!!!
Wanted something special for moms 75th bday so didnt mind that cake was pricey but was very dry. The print/decor could have been nicer as well. Over all disappointed with the cake but the girls working the front were very sweet. I will go back for their macaroons though for sure!!!
I wish I could say this place has wonderful product. I have tried to order 4 times since they opened. Either they don't pick up their phone during business hours, don't call you back when the person answering the phone doesn't know the answer to your question, don't return emails, or when you finally go in to ask, no knows when or if they could have an order ready with over a week's notice. Everything looks great on the website. I would like to order and support local businesses. I have tried several times but, I guess they don't want my business
Picked up a turtle cheesecake for a birthday. It was FROZEN! Had to defrost it, then NO flavor and way too soft.Jewel and Walmart are much better; and also CHEAPER. WAY WAY TOO $$$
Beautiful unicorn smash cake and cupcakes. :) Delicious and great customer service! We will use this bakery again!
I tried to order a cake on Monday and they just told me today on Saturday that they are close all next week.after multiple emails and calls still no answer. Yikes.Very terrible customer service an they will only do custom cakes that they like.Thanks for bad service.
Restaurantji Recommends
Cups n Cakes Shorewood IL. Called on Tuesday for a cake on Friday for a birthday pickup at 4pm. Asked for an atomic cake. Arrived and was given my cake. It was already paid for paid online. I didn't even get a thank you. After dinner we went to the cut the cake which it was frozen! Now if I wanted a frozen cake I would of went to Jewel the same day. Also, don't atomic cakes come with strawberries? Yes they do this one did not. I paid $54 for a 6inch round cake, left a voicemail and still haven't received a call back. Very rude and will not being back. Pretty sad as this was a third year going here. Apparently, they do not care.
The cupcakes were delicious! The whipped cream inside the hot chocolate was smooth, the bread was moist, the texture was smooth, and the icing was perfectly sweet, not too much or too little. The young lady Rachel assisted me with a smile and gave me well service. I was hesitant at first to buy a dozen cupcakes due to the price, but in the end, every bite was worth it. 5/5 would come again!
Im not a sweets person but this place hits the spot EVERY time. Their Red Velvet cupcakes are to die for??
Delicious desserts and really friendly staff. The macarons are so good, melt in your mouth. Super cute and clean inside.
I am awfully picky when it comes to desserts -especially cakes which is why I felt compelled to leave a review… I purchased 3 cakes and not only were all three absolutely beautiful- they were soooooooooo delicious! Everyone who tries them was blown away. Highly recommend!!!