Wendy's

940 Brook Forest Ave, Shorewood
(815) 254-4852

Recent Reviews

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Shanell Harkless

I’m usually visiting this location late nights during/after work and every time I do the manager Madison makes my experience a memorable one. I love her positive energy and she’s always so happy and pleasant. The food is always fresh and the staff is very friendly.

Paul Bria

I ordered a breakfast Baconator through the drive thru this morning. I was the only customer in line. I get home with my sandwich to find the sausage patty was burnt and dry, and they forgot to put the egg on my sandwich. I wasn’t about to go back for a replacement as I had errands to run, but this was highly disappointing.

Nick Latzko

Nobody knows what they are doing here. Shorted me a burger and then had to wait for a new one to be made while my other food gets cold. Then what I get is greasy half raw burger. Do yourselves a favor and do not eat here.

Food: 1

Service: 1

samantha snyder

We tried to get late night food after rolling into town very late. This was the second Wendy's we tried since the first said they are only taking Uber and doordash orders, even though they were still open for 40 minutes. This location was still taking orders, and we were the 3rd or 4th car in the drive-thru line. Credit cards were not an option, but luckily, we had cash. One order taker, and when we pulled up, realized it was the manager or supervisor, was obviously frustrated and outwardly rude twice in the transaction. The other adorable young lady at the window was a blessing and so sweet. I understand we came at the end of the night, but at a restaurant, the food should be the same quality no matter how busy, slow, or what time of day or just tell me the kitchen is closed and I can find something else. Some food was hot while some was cold, sandwiches were very sloppily thrown together, fries were either redropped in old oil, and/or the oil needed to be cleaned, but it was edible.

Atmosphere: 1

Food: 3

Service: 1

King Infinity Davis

The fries weren't all that fresh but the sandwich and the nuggets were good.

Atmosphere: 4

Food: 3

Service: 4

Cross Buzanis

Can't get enough of Wendy's. The price, the taste, the deals, and the employees

Atmosphere: 5

Food: 5

Service: 5

Pizza Critic

Always quick and spot on.

Atmosphere: 4

Food: 5

Service: 4

James Stadt

This Wendy's is great if you like cold food and you don't mind if they give you something else then what you ordered. And if you want to stand there for 15 minutes for a pothead to finally take your order.

Atmosphere: 1

Food: 1

Service: 1

Lindsey Cortesi

I don’t normally stop at Wendy’s to get something to eat. But today, I decided to swing by and grab some chicken nuggets for dinner. I was happily met at the pay window by Brandy and she was the sweetest. She greeted me with so much happiness and created great conversation with me during our short interaction. She instantly brightened up my evening with her positive attitude! And my spicy nuggets were pretty good too ;-)

Atmosphere: 5

Food: 5

Service: 5

DAVID TORRENTT

Great meal deals definitely prefer Wendy's over most other fast food.

Food: 5

Service: 5

Mike Wallace

It's Wendy's, better than average fast food

Atmosphere: 3

Food: 4

Service: 4

Aqua Rius

I am totally for hiring special needs people but this location has gotten out of hand! There is nobody there running the place with half a brain! They NEVER EVER get the order right! Get it together Wendy, it's a hot mess over there!

Atmosphere: 1

Food: 3

Service: 1

Oueen Asha

This is my second time coming to this location first time I was given frozen fries. This time they messed up my order . And refused to make it because the cashier didn't charg3 me for the right thing. Saying I have to pay an extra 2 dollars to be made with bacon . A dollar more than what it's priced . Worst experience ever. Will not be back. And the lobby is always nasty. Will rather go to the one on center street.

Atmosphere: 1

Food: 1

Service: 1

Jackie Z

It's either hit or miss.

Carena Johnson

Very unprofessional . Forgot to give me my food and gave me a hard time about it . Lady over the phone hung up in my face ! Do not come here !

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