So me and my boyfriend went to dunkin in silvis tonight, because i was craving some drink i saw online (a strawberry shortcake coolatta). I order it and the girl says yeah i will make that i will mix some of the stuff in(it was only for the month of feb) first green flag already. We are waiting for a little while but im not in a rush so i was okay with it. The girl comes to the window and is like hey sorry the machine is broken can i get you anything else? I order another drink & then the other girl comes out the window with a whole bag of donuts for us apologizing profusely. She hands me the drink and says taste it first in case its gross😂 it was gross lol. She makes me ANOTHER new drink and offers one for my boyfriend as well. I would just like to say these two ladies working truly went above and beyond and it made my entire night. Girls, if you see this you are truly so kind! 🥰
K D
Dunkin' Donuts is crap I went in there to get my daughter some donuts and to get myself some hot food and they're not doing hot food right now because they're so understaffed. When I worked at Dunkin' Donuts I opened by myself and I still had hot food that place needs to be shut down
Jack Myers
Every time I order from this store something is always wrong, the most recent being an order of breakfast wraps I had delivered because I was busy and couldn't go myself. I didn't get a single wrap with bacon like I ordered, I got bite size egg things that look like donuts and taste like they've been out all morning.
J S
We placed an order from this location with a $40 value and we only received the drinks without the food, and were then told the order was not valid for a refund
I can’t recommend giving money to thieves, so this restaurant is a no from me
Stephanie Garrison-Anderson
Waited 5 minutes for the lady to take our order. Waited another 15 to get the food. Watched three people pull out of the drive thru. To get my order being $23.63 to have cold bagel bites and raw bacon.
Marisa Lopez
Worst experience, order a coffee had a couple of hairs in it , and did not get a refund
METAL BOI
I visited the Silvis location and was very impressed with customer service and friendly plus AWESOME donuts and coffee!! Will be my go to!!
Tim Wolfe
Great donuts and coffee!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Allen Mann
Quick and accurate!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Adam Brown
The service was slow and rude. They weren’t even busy yet on a Sunday morning. Maybe understand professionalism when you come to work. Don’t rudely tell a customer to use the kiosk when you don’t even have all the donuts on it.
I had un Uber eats order to pick up, and they kept the door locked after seeing me waiting there. Their instructions said not to use drive through, and the cars in the drive through blocked my car in anyway
Atmosphere: 1
Food: 1
Service: 1
Mike Ramirez R
They supposed to be open at 5 but they never open the front door
Atmosphere: 2
Food: 3
Service: 2
Martin Es
Waiting for 20+ minutes for a drink finally I left
Atmosphere: 2
Service: 1
Miguel RA
They supposed to be open at 5 but they never open the front door
Melissa Piliponis
The service was great! Took my kids here for a donut date and they had the best time! The prices are good as well.
So me and my boyfriend went to dunkin in silvis tonight, because i was craving some drink i saw online (a strawberry shortcake coolatta). I order it and the girl says yeah i will make that i will mix some of the stuff in(it was only for the month of feb) first green flag already. We are waiting for a little while but im not in a rush so i was okay with it. The girl comes to the window and is like hey sorry the machine is broken can i get you anything else? I order another drink & then the other girl comes out the window with a whole bag of donuts for us apologizing profusely. She hands me the drink and says taste it first in case its gross😂 it was gross lol. She makes me ANOTHER new drink and offers one for my boyfriend as well. I would just like to say these two ladies working truly went above and beyond and it made my entire night. Girls, if you see this you are truly so kind! 🥰
Dunkin' Donuts is crap I went in there to get my daughter some donuts and to get myself some hot food and they're not doing hot food right now because they're so understaffed. When I worked at Dunkin' Donuts I opened by myself and I still had hot food that place needs to be shut down
Every time I order from this store something is always wrong, the most recent being an order of breakfast wraps I had delivered because I was busy and couldn't go myself. I didn't get a single wrap with bacon like I ordered, I got bite size egg things that look like donuts and taste like they've been out all morning.
We placed an order from this location with a $40 value and we only received the drinks without the food, and were then told the order was not valid for a refund
I can’t recommend giving money to thieves, so this restaurant is a no from me
Waited 5 minutes for the lady to take our order. Waited another 15 to get the food. Watched three people pull out of the drive thru. To get my order being $23.63 to have cold bagel bites and raw bacon.
Worst experience, order a coffee had a couple of hairs in it , and did not get a refund
I visited the Silvis location and was very impressed with customer service and friendly plus AWESOME donuts and coffee!! Will be my go to!!
Great donuts and coffee!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Quick and accurate!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
The service was slow and rude. They weren’t even busy yet on a Sunday morning. Maybe understand professionalism when you come to work. Don’t rudely tell a customer to use the kiosk when you don’t even have all the donuts on it.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
I had un Uber eats order to pick up, and they kept the door locked after seeing me waiting there. Their instructions said not to use drive through, and the cars in the drive through blocked my car in anyway
Atmosphere: 1
Food: 1
Service: 1
They supposed to be open at 5 but they never open the front door
Atmosphere: 2
Food: 3
Service: 2
Waiting for 20+ minutes for a drink finally I left
Atmosphere: 2
Service: 1
They supposed to be open at 5 but they never open the front door
The service was great! Took my kids here for a donut date and they had the best time! The prices are good as well.
Atmosphere: 5
Food: 5
Service: 5
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