Jimmy John's
685 Avenue of the Cities Ste. 3, Silvis
(309) 796-6999
Recent Reviews
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Rachel has amazing customer service and Joseph is on the line slinging amazing and so freaky fast sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kicking Chicken, BBQ Chips
Horrendous. Middle aged woman worried about helping a teen that works there with his order first. Waited 10 mins with no one in line. Ordered a jalapeño chicken wrap and they put tuna on it. Needs some management help here.
Atmosphere: 1
Food: 1
Service: 1
The employees were very rude!
Atmosphere: 1
Food: 1
Service: 1
I applied but never heard back.... bad service internal wise!
Atmosphere: 1
Food: 1
Service: 1
I applied but never heard back.... bad service internal wise!
Atmosphere: 1
Food: 1
Service: 1
I'm literally 5 min from them and it's been an hour and I still don't have my food. I called after 45 Min waiting they said oh we only have one driver he's out delivery he has your food but has 5 stops. An hr goes by I call back and ask for a manager "coralynn" says rhats her I said I want refunded it's been over an hr an still no food she gets an additude and says he brought your food back he called you, no he didn't, I have no missed calls. I said I want your boss, she said that's corporate, I said ok what's the number, she goes to get it, rudely gets on the phone and says I looked at his phone he called you, no he didn't she said well google the number yourself, I said you just told me you had it, ya well now I'm telling you to Google it! She deserves to be terminated! There is zero excuse for lies and poor customer service!
Food: 1
Service: 1
This particular location needs some serious help. I have given them way too many attempts to "get it right" but every single time, they fail. Today is my last attempt. I always order delivery and this location is one mile from my office. They are NEVER "freaky fast", typically taking more than a half hour, and my sandwich is ALWAYS wrong. Today, it took 51 minutes for my "little john" to arrive and although my order is simple, it was wrong again. No added mustard. Sometimes, they forget the turkey. It's just ridiculous that someone cannot order a single sandwich and have it prepared correctly or arrive at a decent time.
Food: 2
Service: 1
Great employees.
Atmosphere: 5
Food: 5
Service: 5
The sandwich was great, and the service was fast and friendly. We will definitely be back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, French Bread, Kicking Chicken, Roast Beef
First of all I come here all the time but no more after ordering a Caesar chicken wrap I was puking all night got so sick. Danielle general manager apologized but it wasn’t really sincere. They immediately get on the offensive when you want to share negative feedback.
Atmosphere: 4
Food: 1
Service: 2
Restaurantji Recommends
Don't ever try to have your food fixed even if it is their fault. Don't try to explain things to Donovan "a manager" as he will cut you off and tell you he can't do anything about it and he's more worried about other customers orders than helping you and getting things fixed. I've tried giving multiple chances to Jimmy Johns and usually get decent service but if theyake mistake on your order don't try to fix it you won't get anywhere
Atmosphere: 1
Food: 1
Service: 1
So 90% of the time delivery is unavailable. I have tried at different times and have been told no delivery. A business shouldn't say they deliver if u can't get the food delivered.
Food: 5
Service: 1
There's no way to watch your food being prepared you don't get to select what you want on it everything's pre-made and the service is very slow they forgot the oil and vinegar no seasoning is this the fast food sub I like to go where I can pick and put different things on it anyway I won't be coming back here again $35 later not happy with any of it
Atmosphere: 1
Food: 1
Service: 1
Much better than other "Delli's"
apple did not work and very old
Atmosphere: 1
Food: 4
Service: 2
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