Dunkin'

514 S Randall Rd, South Elgin
(847) 214-3602

Recent Reviews

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Martin Peterson

I used to love coming here but has gone down in the past month. Workers and managers are rude. I got a bagel and the egg was moldy, food has constantly been moldy at this location. So disappointed because it wasn’t always like this.So sad tbh.

Atmosphere: 2

Food: 1

Service: 2

Adrian B

Just like many other reviews have mentioned already. They are closed before 8:00 pm which is their stated time online. Update your closing time.

Service: 1

Krushita Parekh

Bad service, i ask 5 time for half & half but not received also we asked for 2 hash brown but we received 1.

Food: 1

Service: 1

debby estep

Says open til 8pm, got there at 7:15p, they were CLOSED!

Harley Chambers

Went at 7 and the girls working stated they are closed. It’s ridiculous as they are suppose to be open until 8PM. It needs to be fixed! Either disclose publicly you’re closed at 7 with new hours on the windows or make sure the staff actually keeps it open!

Atmosphere: 1

Food: 1

Service: 1

Rebecca Marchan

Usually have no issues here but today I ordered a cold brew and received it with chunky cold foam in it ??? it wasn’t until I got to work, sat down & that is when I noticed it. I had to toss the entire thing. I’ve been ordering this for weeks now & have never had the cold foam look like this!

Atmosphere: 1

Food: 1

Service: 1

Sher

Do not place a mobile order here. They will not give you a refund! I arrived and what I ordered they did not have in stock. Sold out of everything and said I have to call customer service which is closed on the weekend.

Atmosphere: 1

Food: 1

Service: 1

Shelly Fern

Definitely not open till 8 as listed...sat there at 7:10 pm and the girl inside just stared at me and shook her head no

Service: 1

Tony

Came at 7:45, waited 5 minutes at the drive thru. They are supposed to be closed at 8PM.

If I could find the PC number, I would've left a bad review for their GSS score but I couldn't find it.

Atmosphere: 1

Food: 1

Service: 1

Tony Toledo

Came at 7:45, waited 5 minutes at the drive thru. They are supposed to be closed at 8PM.

If I could find the PC number, I would've left a bad review for their GSS score but I couldn't find it.

Atmosphere: 1

Food: 1

Service: 1

Cris Nelson

They had my order ready when they said they would

Atmosphere: 5

Food: 5

Service: 5

anne oshana

Dunkin staff is very friendly and attentive. Especially Aaliyah she’s a hard worker and knows how to deal with customers.

Atmosphere: 5

Food: 5

Service: 5

JonJSanchez

there was hair in my girlfriends food :/

Chevy Reeves

Friendly, Fast, Fresh, Delicious. What else do you want?!

Aaron Wolf

We always have friendly drive thru service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Hash Browns, Wake-Up Wrap - Egg and Cheese, Wake-Up Wrap - Sweet Black Pepper Bacon, Donuts, Grilled Cheese, Everything Stuffed Bagel Minis, Plain Stuffed Bagel Minis

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