McDonald's

453 Redington Dr, South Elgin
(847) 488-0200

Recent Reviews

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Landon Gjerde

I keep telling the teller my order and they still get it completely wrong. They can’t get a simple order right. Unfriendly and unprofessional service. Bad food. Overly salted burger. Cold fries even though they made me wait in spit 1 for almost 10 minutes.

Atmosphere: 1

Food: 1

Service: 1

Bri

Thank God I have a microwave at home. Picked up yesterday's lunch today.

Harley Helmer

I hate leaving poor reviews, but accountability is important.

The three “golden” rules of foodservice were broken during my latest visit.

You can’t be rude, you can’t be slow, and the orders can’t be wrong.

I get it, fast food isn’t fun, but being kind to customers is part of the job. Also, being condescending to teammates (in front of customers) is just low class.

I was the only one in the drive through. Yet waited almost 5 mins just to pay, and another 5 waiting for food.

All this only to find out I was given the wrong size of fries. Small, I know, but I did pay for a larger size.

3 Small things I would normally ignore, but not when they’re all combined.

Hoping my next visit will be better.

Atmosphere: 1

Food: 1

Service: 1

Chris Kaleel

They served mcnuggets before 11 thank u

Atmosphere: 4

Food: 4

Service: 3

Elizabeth Rodriguez

Most of the time I use a mobile order, yesterday for some reason didn't work, the app showed a message saying an order is already processing and I went inside, the manager said don't you worry I'll just give you your coffe, it was just a coffee, but It meant a lot, so kind. At the end I checked again and I didn't get charged on the app.
Thank you

Atmosphere: 5

Food: 5

Service: 5

Christine Benson

Quick accurate drive through experience. We ordered 2 McCafe drinks.

Atmosphere: 5

Food: 5

Service: 5

Scott Wagner

Ordered 2 snack wraps ate one and got halfway through the other and bit into this gross white fuzz. Been coming to this location for a long time and this is a first....

Joe Demanuele

Soda machine down

Atmosphere: 3

Food: 3

Service: 3

vj thom

The interior is spacious and clean. The manager is attentive and kind. I would recommend this location

Atmosphere: 5

Food: 4

Service: 5

Col Ton

The best experience I ever had it's the best and cleanest McDonald's except one time I saw a dude die outside.

Atmosphere: 1

Food: 5

Service: 5

Victor Genel

Quick service to the table delivery. Would recommend using the kiosk otherwise no one greets you immediately behind the counter. I ordered the $6 cheeseburger meal. Very consistent to all other McDonald's. I'm a fan of this budget meal. Nicely arranged seating areas.

Atmosphere: 5

Food: 5

Service: 5

Ranger World

Somehow this is the only McDonald's where the deals don't work in the app...hmm wonder why? Bc management is intentionally trying to make ppl spend more $ - cya won't be coming here again

Laura Licht

Food was good but of course they forgot the dang sauce!

Gage Cantrell

Found a long white hair in my Big Mac. I called to try to get refunded just for the burger. They would not give me a refund over the phone. Won’t be back to this location. I’ll be contacting corporate to let them know about this.

Food: 1

Service: 1

David Schuh

This is a uniquely decorated McDonald’s with great customer service. I never had a McDonald’s manager go around and ask people dining in if they needed anything.

Atmosphere: 5

Food: 5

Service: 5

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