Subway
1115 W Spring St, South Elgin
(847) 741-8400
Recent Reviews
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Horrible customer service and cross contamination everywhere. Super rude drove down the street to a better location where they care for their customers
Atmosphere: 1
Food: 1
Service: 1
We've gone to this location for quite awhile. The young lady that was always there was just delightful & efficient. Haven't seen her since late summer. Since then the spinach looks old & wilted. Tonight we stopped & a ladylike started our order, then a man came out & took over my order & started yelling at her in his native language. Didn't have to know the language to understand that he was demeaning her in front of us. It was completely unprofessional & embarrassing. I must say that the woman continued to fill my husband's order with a smile and grace even as she was being yelled at.
Atmosphere: 2
Service: 2
This store is beautiful and clean. I have been coming here for a long time. The employees of this store provide good service and make good sandwiches. In short, from every angle, I give my decision credit. In a sentence, the behavior of the employees is like friendliness.
Atmosphere: 5
Food: 5
Service: 5
I came in to use a coupon one day . Next day my bf come in they say no coupons DONT COME HERE THEY PICK AND CHOOSE WHO CAN USE A COUPON.
Firs to make my order the why I like it.
Atmosphere: 5
Food: 5
Service: 5
He used to work at the location on McLean now he’s here. . Makes sandwiches the best!
Atmosphere: 5
Food: 5
Service: 5
Awesome location
Atmosphere: 5
Food: 5
Service: 5
Fresh ingredients all the time and great speed and jigi does a great job with the customers
Atmosphere: 5
Food: 5
Service: 5
I placed an online order for the 8.99 meal deal and my order apparently got canceled when I got there but it still took my money and the coupon subway isn’t even good compared to the order places. Literally just went there because of the coupon but walked out with wasted gas no food and lost money so thanks subways. Jersey Mikes all the way forever
Atmosphere: 1
Food: 1
Service: 1
The food was fresh ( for the most part, the green peppers had clearly been frozen at some point) but they are very stingy with toppings. I got a veggie sub and they wouldn't even put enough on it to go across the whole sandwich . I asked for more more spinach and he picked up 2 extra spinach leaves. Literally 2. I have never experienced this at any other subway and it's not the first time I've experienced it here. I won't be back. There are enough subways around that I can drive an extra 2 or 3 minutes more to get a full sized sandwich.
Food: 2
Service: 2
Restaurantji Recommends
There’s these 2 middle eastern workers an the woman had such a bad attitude, then when my mom and little brother tried to use the restroom, they were shouted at and not allowed, I would recommend anyone to go to a different subway.
Atmosphere: 1
Food: 1
Service: 1
Constantly opting out of chain coupons. They disabled the $6.99 footlong and repeatedly do this. The food and the service here isn't good enough to justify paying more than the location in Walmart just marginally further away. Save yourself the frustration and money and go there.
Atmosphere: 1
Food: 1
Service: 1
They over charged me. The menu fixed on the wall said one price and they over charged me. Apparently there was a price increase TODAY!!!
Atmosphere: 1
Food: 1
Service: 1
I never leave a bad review on a business unless they’ve disappointed time and time again . This subway has (one) friendly employee, a younger girl. The other two employees I’ve had an experience with are some of the most unfriendly and unwelcoming people I’ve ever met. One of those two employees is an older lady . She literally throws the vegetables on the sandwich without care and appears upset if you ask for anything extra. I thought it was just her personality but I’ve seen her treat some older customers with respect. I’m not sure if it’s racism or just straight up rudeness but she made me feel extremely uncomfortable. I like subway during lunch and had put up with this behavior for about two months now but I’ll sadly have to start going somewhere else now. Sad and disappointed.
Atmosphere: 1
Food: 2
Service: 1
I come here during my lunch break and the staff is fantastic! The food is great, I always get a cookie
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, The Ultimate B M T
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