Wendy's

170 W 162nd St, South Holland
(708) 596-3318

Recent Reviews

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M Downey

The food was well prepared. Given in a timely manner. Restaurant and bathroom was clean. Employees were Courteous to customers. Food portions were appropriate.

Manager Robert and employee Kristin maintains a efficient experience

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili, Jr Cheeseburger

k j

The service was poor. The cashier was rude and did not adhere to basic etiquette. The food was haphazardly packed. Both the nuggets and fries were strewn in the containers and bag. The manager was equally rude. He instructed me to move ahead because they were being timed. If the order had not been so poorly assembled, I would have driven off immediately. My view is that the service is not complete until I establish that the receipt and items are accurate. I also was delayed because I had to assemble the order so it is presentable for the recipient.To be clear this was order 3192 store 00008663 My point is that after spending 9.07 for fries and nuggets, I expect more from Wendy's.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Nuggets, Fries

Darnell Glover

ordered through Uber eats and pop was not safety sealed could not drink

Service: 1

Alexzaundreya Cotton

Drive is always a little slow, but we'll worth the wait. Never had a complaint or a wrong order. They actually listen to what you ask for.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Nuggets, French Fries

Ebony Scott

Went there for breakfast, one sandwich made fresh, the other was old. Meaning not hot. Same with tge potatoes. Tried to call several times, no answer. I'm so disappointed

Food: 1

Service: 4

Deirdra Hart

Food was not fresh at all . The fries were cold I know we could have received better.

Atmosphere: 5

Food: 3

Service: 5

Tina Thomas

Restaurant nothing clean service was terrible waiting for hours to get our food with no compensation. No drink offered anything.

Atmosphere: 1

Food: 1

Service: 1

Edward Frenze

Soda dispenser was out of all the sugar free (Zero) products and no unsweetened tea made and no coffee.
Ended getting ice and tap water with my combo meal ☺️

Dietary restrictions: Please tell the cashier taking your order

Also
Double check you order

Parking: Could use resurfacing or at least seal coat 🤔

Kid-friendliness: Yes
Wendy is kid friendy
They don't have a playground but most places have removed their playground areas with the exception of Chick-fil-A

Wheelchair accessibility: Yes it is ADA complicated
However
The entrance is ADA complicated
Just
NOT ADA friendly.
Difficult to get into the building
Much easier getting out

Atmosphere: 3

Food: 3

Service: 3

Xtreme Kustoms Wheels Audio

Grilled chicken salad

Food: 5

Service: 5

mikey

I had an issue maybe like six months ago where I was given back the wrong amount of change, and by the time I realized it was closed. Never got my money back lol it was only 2$ but shit check yo shit at the drive threw ? cus ye it's can be missed other then that I've had a few times where my food was cold and they forgot something but I mean it's fast food. It comes with the territory. Do I really have the time and energy to argue with somebody that messed up an order? Nah just trya eat quick and dip that's the point of wendys

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Nuggets, Fries, Wendy’S Baked Potatoes, Chili

Carrie Jackson

Parking: Close to restaurant.

Wheelchair accessibility: Easy accessible

Atmosphere: 4

Food: 4

Service: 5

Daya Lakai

Manger lady was rude bc we decided to order 6 meals from their establishment and mad that we wanted to check the food to make sure we got everything. Very rude, impolite, impatient lady. Food was awful anyway wasn’t fresh at all… and it was 3pm on a Friday The building itself is old and tired 0 stars won’t be back

B Chubb

Does not always stay open until 2 am. Closing hour is up in the air.

Atmosphere: 3

Food: 5

Service: 4

Mike Leal

Ask for a diet Coke and get a half diet lemonade lazy terrible service.

Atmosphere: 1

Food: 1

Service: 1

robert greenwood

Good food ?

Atmosphere: 4

Food: 4

Service: 4

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