WrapShack 162
954 E 162nd St, South Holland
(217) 290-0917
Recent Reviews
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This place has been closed during advertised opening hours the last 3 visits. I assume they closed for good?
Atmosphere: 1
Service: 1
Drove all the way here 15 min drive for them to not be open but yet have the open sign on and the door has the hours of Monday - Friday 11am -8pm it is 4:02 pm. Called multiple times number doesn’t work
This place is never
Atmosphere: 1
Food: 1
Service: 1
This place is hardly ever open! There food is okay they also never have items they say they sale! I came today at 6:30pm they close at 7pm no one was here.
The wraps were sloppily made and they do not cook the wraps. They were out of everything. I would have preferred them to be cooked. Maybe is was because it was close to closing time idk.
Atmosphere: 2
Food: 2
Service: 4
It’s was pretty good . The customer service was good it was my first time trying them out .very clean restaurant I was a little disappointed they didn’t have smoothie today
Atmosphere: 5
Food: 4
Service: 5
I personally love this restaurant. It’s a black owned restaurant that serves healthy food that won’t kill you. The owner got rid of the old staff and has a nice lady there now that WON’T mess up your order. She is very nice and I couldn’t thank the owner enough for realizing what was going on in her restaurant. There were some young girls there at first that always got the orders wrong and just lacked customer service. But now, with the new staff, you all have a guaranteed customer for life. Excellent service. Excellent food. I love it here. I wish more restaurants would take notes from you all. I can’t wait to go back actually.
Atmosphere: 5
Food: 5
Service: 5
The j*** wrap was way to tangy and saucey…there was no love in this meal at all…dnt waste ur money bcus we work to hard for
Atmosphere: 1
Food: 1
Service: 1
My first experience was great it a little bit of a wait but that was fine. Food was delicious. My second time I called in my oder and everything was good until I got to the restaurant only to find out it was closed. I arrived at the restaurant around 4:20 pm and read a sign on door the saying they will be back at 5:30pm well I couldn't wait that long I had to be somewhere at 6pm. Disappointed I couldn't get my food.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wrap
My sandwich was ok. I wanna try more items before coming to a final determination. The service was prompt, and there's tables and chairs, but it didn't have a sit down and eat
Atmosphere: 2
Food: 3
Service: 5
Restaurantji Recommends
Nice storefront. Lacking some chairs and staff. I ordered a turkey spinach panini and a peach tea. The sandwich was good. I don't think it was $12 good, but it was good. The tea was good. It took 20 minutes for my sandwich. If they had more staff during lunch time, it may have taken less time to make the turkey sandwich.
Atmosphere: 3
Food: 3
Service: 3
Food was good but the customer service that is another issue. The young lady appeared out of nowhere and barely opened her mouth to greet me, didn't ask if this was my first time and over no suggestion. I probably won't go back because customer service is HUGE for me when I am spending my money to patronize your business. I wish them the best though
Recommended dishes: Spicy Shrimp Wrap
J*** chicken melt and grilled chicken panini were good. We were pleasantly surprised! We'll come back as this is a nice alternative to burgers and such.
I made a order was told the order would be ready in 20 mins got to the location told the lady I was here to pickup my order and the only thing she literally said was “yea no” ???? So you had me drive there to just tell me yea no….. Not an explanation or anything! Horrible service!
I was referred here from my hairstylist. I had the J*** Chicken on Spinach wrap. The customer service was great and the food was delicious ? I would highly recommend the Homewood location.
Parking: Free
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