Alfano's Little Sicily
115 W St Paul St, Spring Valley
(815) 663-9081
Recent Reviews
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We order from there on a regular basis excellent pizza, love their bacon cheeseburgers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: dbl Bacon Burger, Sauce, Lasagna
Absolutely fantastic experience! From the moment I called to place my order, the service was top-notch. The lady on the phone was incredibly helpful and kind, patiently answering all my questions and making sure my order was perfect. When the pizza arrived, it was beyond delicious—fresh, flavorful, and cooked to perfection. You can really tell they take pride in their food and their customer service. I’ll definitely be coming back again and again. Highly recommend this pizza shop to anyone looking for great food and a wonderful experience!
Atmosphere: 5
Food: 5
Service: 5
Great food and friendly staff!! I like to order a late night meal and Little Sicily in Spring Valley is the perfect spot. The lady answering phones/taking orders at the front counter is so helpful and nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Nuggets
Awful experiance! We were a group of about 15 for a child’s birthday and first the lady upfront tried to refuse service claiming the dining room wasn’t open even though it clearly was. Order was place at 5:30 and at almost 7 the order at not even been started. The lady upfront kept claiming g how busy they were as an excuse yet she stayed sitting in a chair the whole time . She answered phones and collected money as people picked up orders . At one point we had to walk up to the counter with water pitches to get the filled as den t lady refused to get off her butt to take care of guests. She took out hers and told us we would have to wait for one of the other 3 embeds who were actually working to stop what they were doing f to fill them while she sat on her butt! Her behavior is totally ridiculous , she made no attempts to help her coworkers at all. She was clearly mad that we were in the restaurant and refused to take care of us all. I know that the person working the counter is also supposed to wait on dine in customers yet she simply refused ./ not once did she get up and come to check on the table . The ladies cooking and new kid aren’t to blame .
The lady upfront made the entire experiance uncomfortable . She just had an attitude in general. We ended up just leaving and going elsewhere . So a fairly big sale was lost due to the attitude/ atmosphere as well as the horrendous service . The lady sitting in the chair is a huge issue that should be addressed. It’s so unprofessional for her to just sit there barking orders. Her refusal to even get off her rear to fill a couple pitchers of water????????? Making coworkers stop working to do it while SHE SITS ON HER REAR ??????? Beyond disrespectful to her coworkers and extremely poor customer service!!!!!
Atmosphere: 1
Service: 1
We sat for over 90 minutes for our pizza. They told us up front it would be over an hour. Ok, no problem, you're short staffed with no waiter. We were the only people in there. Seen 4 people come in to pick up orders. We ran out of water and I went to get refills and she said "give them just a minute" as she sat and sat there. I said "do you know how much longer?" She said "no I don't" me "has it even been started?" Her "let me check... no it hasnt".. and then "we told her it would be over a hour and we are extremely busy".... ok cool. Were we even placed in line? Were we by passed for to go orders? Crummy, Crummy service. The place is run down so bad... I don't care if the food would've been fantastic. This joint need shut down. Dusty, grimy. Broken down hand dryer/towels. My 6 year even said "how do we our hands now?" And I told her in her dress I guess. 1. You never went to the dining area to check on us. 2. You obviously and very clearly didn't care at all. 3. Pretty sure you were happy to get rid of us. 4. ZERO customer service. I seen another review about another kids party being fantastic. Was it just us? A party of 13 and you didn't even want that order?? Will NEVER be back. It had been over 9 years since the last time it the place has only gotten worse. Wouldn't be surprised if health inspector checks this place and closes it down. BEWARE. GROSS. UNCLEAN. AND DILAPIDATED.. there are much better pizza places around.. and honestly we ended up at another and had out 5 pizzas out in no time. And was cheaper!!
Atmosphere: 1
Food: 1
Service: 1
Its a pick up delivery joint now. Somedays it hit or miss.
Atmosphere: 2
Food: 4
Service: 3
love the pizza
The owner Debbie was super pleasant to work with for my daughter’s birthday party! She had great communication, service, & kindness. Everyone enjoyed their pizza, bread sticks, & Sicily salad! I definitely recommend them!
Atmosphere: 5
Food: 5
Service: 5
Small and comfy spot to grab some of the best pizza I’ve had! The service was great all of the staff was so friendly and checked in on us!
Atmosphere: 5
Food: 5
Service: 5
Great pizza and decent price
Food: 5
Service: 4
Restaurantji Recommends
This place is a joke..... A year ago they delivered and absolutely horrible order to us. And when we called to ask for a new order they put us an a no order list. Event tho we paid almost $39 for a Italian beef a cheese sticks.. Do NOT recommend this place. They are very Rude..... I would get a pizza from Casey's then from here......
Atmosphere: 1
Food: 1
Service: 1
I dined in and I witnessed the manager or owner rather being extremely rude to the staff. The food was good. The restaurant looks a little dilapidated. I'm not sure if I will be ordering from here or eating here again as it seems to people running it are terrible to their employees. I hope you can speak with kindness in the future. No one deserves to be berated while they're at work.
Atmosphere: 1
Food: 5
Service: 3
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Took over 2 /HOUR FOR OUR PIZZA CRAPPY CUSTOMER SERVICE AND STILL NOT DELIVERED
Food: 2
Service: 1
Why put olives on a Hawaiian style pizza….?
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