McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
800 W Dakota St, Spring Valley
(815) 663-7001
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McDonald's Reviews
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Gross negligence by crew and management alike. Orders are almost always wrong or missing items.
Today, I spent an HOUR in this location waiting for my order.
Special instructions on the order, per dietary restrictions. My order was picked up by another customer, and the staff offered to remake mine for the mistake.
Once remade, the special instructions were not followed, and they had IMMEDIATELY lost my receipt/could not recall it/print a new one to confirm my previously...read full review
Ratings
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 5AM - 11PM |
People in Spring Valley Also Viewed
McDonald's, a well-known fast-food chain, has received mixed reviews from customers. While some have had a positive experience, with friendly staff and efficient service, others have encountered issues such as lukewarm food, dirty facilities, and incorrect orders.
One customer described the restaurant as "absolutely disgusting," with greasy bathroom doors, dirty stalls, and slippery floors covered in food. The ordering process was also problematic, as the staff struggled to correctly fulfill special dietary requests, leading to a lengthy and frustrating experience.
On the other hand, a first-time customer had a pleasant visit, praising the staff's friendliness and efficiency. One customer mentioned Sam, who was wonderful and helpful with orders, and a new staff member who was also nice. Another reviewer noted that they found the location fairly clean and enjoyed a Big Mac meal, which was hot and fresh. They also mentioned that the fries were fresh and the Dr. Pepper tasted good. Overall, this location is described as an affordable and convenient option for those in a hurry, with menu items like bagel sandwiches being a plus.