McDonald's
800 W Dakota St, Spring Valley
(815) 663-7001
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Its amazing this McDonald's is so nice after they remodeled it's super nice I most likely will come back and refer this McDonald's to everyone I know great job McDonald's and the food is awesome and so are the workers thanks
Atmosphere: 5
Food: 5
Service: 5
The new update in this restaurant makes it less personal with the employees it completely blocks them off so they are always in the back no interaction with customers very disappointed
Manager was rude, had gotten food possibly from said food, place has gone down hill so much
Atmosphere: 1
Food: 1
Service: 1
horrible place. every single time i order food from here it is wrong. i order the same thing every time and they still add ketchup, mustard, pickle onion on my plain double cheeseburger. this place needs new employees because this is getting out of hand.
Atmosphere: 2
Food: 1
Service: 1
Never has the order correct. Always missing something or get someone else’s order. Just goto Peru.
Atmosphere: 1
Food: 1
Service: 1
Went thru drive thru ordered a frappe and a coffee. I was told they couldn't make frappe because they had no ice, but I could get an iced coffee. I said you just said you had no ice and was told just not for frozen drinks. Fine I ordered a coke instead. I pay go get my order and they hand me a coke, with no ice!!!! This McDonalds can't seem to get there act together. Over the past couple of months this place hadn't been able to get any orders correct. I said I wanted none of my order, just refund me back my money. They only refunded me the soda, but not the coffee. Won't be going to this McDonalds again
Can we please have consistency. Please. So tired of every order being Russian roulette. Dont make me waste my money. Care about your job. Or quit
Great McDonalds location the food aways hot
Atmosphere: 5
Food: 5
Service: 5
Very rude over the speaker. Lots of attitude when I asked for a smoothie but the machine is down. I manage in fast food myself and never leave reviews but I’ve been disappointed with this location multiple times now.
Atmosphere: 1
Food: 1
Service: 1
Run through here tonight for the new deluxe gold crispy chicken for me and the wife and we got undercooked chicken and overcooked fries and I even had to wait extra for the chicken because they said they were making it fresh so I don't understand at all... Tried calling and the phone literally ring for 5 minutes and nobody answered. So glad we pay for this
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
They forgot the nuggets to my happy meal (I got a 4 piece)
Atmosphere: 1
Food: 1
Service: 1
Short manager very rude! She does not like taking order at 6am made me wait at window small line cook was cussing hair in my food
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru last night - we had a happy meal & a regular meal but replaced our soda choices with milkshakes. When we spoke to CANDACE through the drive thru, she said she couldn’t give us our shakes because she wasn’t making them. We told her that was fine, just take off the ice cream upcharge and replace those with cokes. She then said “technically you haven’t even paid for this meal yet so I can just cancel your entire order.” We asked her to please not do that and just replace the drinks. Mind you, this was after waiting in the drive thru for 12 minutes behind one car. Once we pulled up to the first window, we waited another 4 just for her to come to the window and say “what?!?!?” When we asked for the receipt. She told us “you could’ve pulled up to the other window” and then literally THREW the receipt in my husband’s face inside the car. Once we got to the second window, we were helped by a young man who was very kind and even made the shakes for us. He was apologetic and deserves more for his kindness and having to deal with Candace daily. I understand being overworked and understaffed but there is a wrong and a right way to treat your paying customers and her attitude was not it. We will not be returning to this location, sadly.
Atmosphere: 1
Food: 3
Service: 1
This McDonald's location is Amazing! Friendly, clean, fast & accurate.
Atmosphere: 5
Food: 5
Service: 5
Ordered chicken strip meal at 11 am with large Diet Coke. Fries were cold and disgusting I asked for fresh fries was told they were threw them out Immediately , chicken strips were cold also disgusting also threw them out. Mcdolds price has gone up service and quality have disappeared I will not be back.
Loading...