I went through the drive thru on 12/9/25 to get a large coffee. It was refreshing how friendly Ammaar was. He treated me like a person not just someone to get rid of. The Dunkin that’s in my neighborhood is not welcoming or pleasant. Quite different than the Sutton Rd location. Keep up the awesome work!
Atmosphere: 5
Food: 5
Service: 5
Estiven Gutierrez
I’ve noticed a trend with the majority of Dunkin.. they prioritize drive over ANYONE.. especially this location.. I come to this location because it’s the closest one to my house and yet they leave me all by myself in line waiting for 10 to 15 minutes at a time just so that they can get everybody out of the drive-through…
Atmosphere: 1
Food: 2
Service: 1
Moe M
this place needs an immediate inspection . Unprofessional and rude , hygiene is the last of their concern .
Atmosphere: 1
Food: 1
Service: 1
Sarah Schwartz
Ordered a hot chai tea latte and it was at least 3 in from the top and I ordered a large was not even hot and I waited forever in the Drive-Thru. Definitely will not be stopping at this location again. December 14th, 1:00
Atmosphere: 1
Food: 1
Service: 1
Ante Petrovic
The worst feeling in the morning, you pick up your coffee, and after 10 minutes you realize that everything was done wrong.
Service: 1
syed sarwar
I had a terrible experience at this Dunkin’ Donuts on November 1st around 6 PM. The lights were off, there was no open sign, and it looked like the store was closed. When someone finally came to take my order, he was playing a game on his phone while handling cash and preparing my drink.. extremely unprofessional and unhygienic. He gave me a room-temperature coffee instead of a hot one, and when I asked if it was even hot, he told me to wait while he made another. I ended up asking for a refund and told them I didn’t want the coffee anymore.. not even a simple apology was given. This was very unprofessional and completely unacceptable. I will be calling corporate to report it.
Atmosphere: 1
Food: 1
Service: 1
Nikki Anne
Went into Dunkin’ Donuts last night and the 3 staff members were beyond amazing! They were super friendly acknowledged my son’s birthday. Donuts were still fresh at the end of the night. I highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Tracy Quadri
It's laughable it's sad that the workers and their family are the only ones that give positive reviews about this location. People clearly bought into a franchise and And now life sucks for them and everyone who goes there. Not only do they name more workers, they need ones who are familiar with the menu, have the money and work ethic to provide quality product, and overall --need to know the business they're in. My order has never been correct when it was handed to me, not once. The lines take forever because the little old lady takes the orders and executes them. They forget silverware and donuts and the last time they forgot to return my credit card! They ask you 5 million times what your order is only to get it wrong because The old woman takes the orders there and she has no idea what the menu is. Everything is an upcharge because they have no money to run that business. They don't clean out the machines making everything taste burnt or it's stale. And I'm talking real stale. One time I had ordered a bagel and it was rock hard as if it had been sitting there a month. And because the old woman can't understand her own menu or the people ordering off of it, she will condescend you and/or correct you. The first two times I visited, I was disappointed. The third time I visited I was frustrated but didn't want the women's get in trouble or to leave a bad review when they were starting this business. The fourth time I visited was because I was in a jam running late and I've had enough. I work too hard for my money I'm not wasting him food and service like that. I will take the illegal u-turn ticket so I can get Starbucks across the street before I ever roll the dice on that Duncan location again. It needs to be shut down or health code violations that I'm sure exist there or else sold to another family who knows what the heck they're doing. It's just common sense
Atmosphere: 2
Food: 1
Service: 2
Jessica Hinostroza
They did not want to change my order even when it wasn’t what I ordered.Even with the receipt
Atmosphere: 1
Food: 1
Service: 1
Tyler Busse
They consistently take forever to give you the wrong order. Honestly it's my fault for going back.
It was a little after 9 am, and they didn't have two of the three items I ordered. I left the drive-thru empty-handed.
Atmosphere: 2
Service: 2
Crazydoge 36
Dawg what kind of place charges you a dollar for “no ice” in your drink. They made the excuse that they make more product. No place that I’ve ever gone to had me pay an extra dollar just to have no ice in my drink. This is dumb and ridiculous.
Atmosphere: 1
Food: 3
Service: 1
Muhammad A Sayani
Neat n clean + plus great employees. Shoutout to Amaan there.
Service: 5
Sam Sme
Long line at the drive-thru. Waited in the drive-thru for about 30 minutes and my order was still wrong. Would have asked them to give me the right donuts but didn't want to wait any longer. Guy at the window apologized, poor guy they NEED more help their.
Atmosphere: 3
Food: 4
Service: 1
Jayleen Aranda
Cashier was super nice and complimented my nails and my order came right out on time and quickly
I went through the drive thru on 12/9/25 to get a large coffee. It was refreshing how friendly Ammaar was. He treated me like a person not just someone to get rid of. The Dunkin that’s in my neighborhood is not welcoming or pleasant. Quite different than the Sutton Rd location. Keep up the awesome work!
Atmosphere: 5
Food: 5
Service: 5
I’ve noticed a trend with the majority of Dunkin.. they prioritize drive over ANYONE.. especially this location.. I come to this location because it’s the closest one to my house and yet they leave me all by myself in line waiting for 10 to 15 minutes at a time just so that they can get everybody out of the drive-through…
Atmosphere: 1
Food: 2
Service: 1
this place needs an immediate inspection . Unprofessional and rude , hygiene is the last of their concern .
Atmosphere: 1
Food: 1
Service: 1
Ordered a hot chai tea latte and it was at least 3 in from the top and I ordered a large was not even hot and I waited forever in the Drive-Thru. Definitely will not be stopping at this location again. December 14th, 1:00
Atmosphere: 1
Food: 1
Service: 1
The worst feeling in the morning, you pick up your coffee, and after 10 minutes you realize that everything was done wrong.
Service: 1
I had a terrible experience at this Dunkin’ Donuts on November 1st around 6 PM. The lights were off, there was no open sign, and it looked like the store was closed. When someone finally came to take my order, he was playing a game on his phone while handling cash and preparing my drink.. extremely unprofessional and unhygienic. He gave me a room-temperature coffee instead of a hot one, and when I asked if it was even hot, he told me to wait while he made another. I ended up asking for a refund and told them I didn’t want the coffee anymore.. not even a simple apology was given. This was very unprofessional and completely unacceptable. I will be calling corporate to report it.
Atmosphere: 1
Food: 1
Service: 1
Went into Dunkin’ Donuts last night and the 3 staff members were beyond amazing! They were super friendly acknowledged my son’s birthday. Donuts were still fresh at the end of the night. I highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
It's laughable it's sad that the workers and their family are the only ones that give positive reviews about this location. People clearly bought into a franchise and And now life sucks for them and everyone who goes there. Not only do they name more workers, they need ones who are familiar with the menu, have the money and work ethic to provide quality product, and overall --need to know the business they're in. My order has never been correct when it was handed to me, not once. The lines take forever because the little old lady takes the orders and executes them. They forget silverware and donuts and the last time they forgot to return my credit card! They ask you 5 million times what your order is only to get it wrong because The old woman takes the orders there and she has no idea what the menu is. Everything is an upcharge because they have no money to run that business. They don't clean out the machines making everything taste burnt or it's stale. And I'm talking real stale. One time I had ordered a bagel and it was rock hard as if it had been sitting there a month. And because the old woman can't understand her own menu or the people ordering off of it, she will condescend you and/or correct you. The first two times I visited, I was disappointed. The third time I visited I was frustrated but didn't want the women's get in trouble or to leave a bad review when they were starting this business. The fourth time I visited was because I was in a jam running late and I've had enough. I work too hard for my money I'm not wasting him food and service like that. I will take the illegal u-turn ticket so I can get Starbucks across the street before I ever roll the dice on that Duncan location again. It needs to be shut down or health code violations that I'm sure exist there or else sold to another family who knows what the heck they're doing. It's just common sense
Atmosphere: 2
Food: 1
Service: 2
They did not want to change my order even when it wasn’t what I ordered.Even with the receipt
Atmosphere: 1
Food: 1
Service: 1
They consistently take forever to give you the wrong order. Honestly it's my fault for going back.
Service: 2
Restaurantji Recommends
It was a little after 9 am, and they didn't have two of the three items I ordered. I left the drive-thru empty-handed.
Atmosphere: 2
Service: 2
Dawg what kind of place charges you a dollar for “no ice” in your drink. They made the excuse that they make more product. No place that I’ve ever gone to had me pay an extra dollar just to have no ice in my drink. This is dumb and ridiculous.
Atmosphere: 1
Food: 3
Service: 1
Neat n clean + plus great employees. Shoutout to Amaan there.
Service: 5
Long line at the drive-thru. Waited in the drive-thru for about 30 minutes and my order was still wrong. Would have asked them to give me the right donuts but didn't want to wait any longer. Guy at the window apologized, poor guy they NEED more help their.
Atmosphere: 3
Food: 4
Service: 1
Cashier was super nice and complimented my nails and my order came right out on time and quickly
Atmosphere: 5
Food: 5
Service: 5
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