This place sucks!! I put in a mobile order through Uber eats TWO hours ago and nothing... All I bought is 6 donuts and a medium refresher. It said it would take about an hour but this? This is unexplainable!! I tried calling them just to learn that, they don't have the right number!!! Never ordering here again.
Atmosphere: 1
Food: 2
Service: 1
Miriam Gonzalez
When you order a dozen donuts, and they only give you 10 but still charge you for the 12. You don't realize it until you get home and try callling them but the numbers they have don't work or go straight to voicemail. Also they never have what you order.
Atmosphere: 3
Food: 3
Service: 2
Caden Baca
Me and my girlfriend get the dunkin from coal city on our way to work at 6am. The service there is not great but nothing compared to Streator. We’ve had burnt food numerous times, not mixed coffee with sometimes no syrups, plastic in the food from the cheese. I write this review cause last time we went we got the snacking bacon which is already $5-6 and they gave my girl only 2 strips.. barely scrapping the bottom of the bag it comes in. I have to walk in after ordering through the drive through only for the manager to yell at the one person cooking in a foreign language. The cook stares me down the whole time and then proceeds to add only 1 extra strip of bacon. We’ve never gone back since. Also reeks of flies all over the food everytime you go in. Check for yourself
Atmosphere: 1
Food: 1
Service: 1
Erick Tanley
Don’t usually leave bad reviews but how is this Dunkin still open? Lol. Hair in my food. Drinks were not good. Food undercooked. Terrible.
Astreaux
Got our order completely wrong, went back to get our order wrong then the girl said that they gave us the wrong donuts because they were out of the ones we had for our order. If that was the problem why did she not tell us they ran out or when we came back or offered us a refund?
Atmosphere: 1
Food: 1
Service: 1
Patrick Barnwell
Stopped at 2:30 in the afternoon to grab a couple donuts , bought 2 double chocolate and 1 French Cruller.... Got home and the French cruller was hard and stale literally non edible.. the double chocolate was obviously at least a day old , threw one away .. spent 20 Years in the Air Force every base either had a Dunkin on base or right outside the main gate.... Always enjoyed their fresh donuts ... haven't had a Fresh double chocolate for Years.. it's a shame when I can get boxed donuts at the grocery store that taste fresher than from a donut shop...
Atmosphere: 3
Food: 1
Service: 2
Ken Imasurvivor
Yes yes yes a thousand times yes! If you want friendly service and outstanding coffee. Then look no further then your local Streator Dunkin
Atmosphere: 5
Food: 5
Service: 5
Bonnie Butzen
They always have my mobile order done quick and is always done correctly!
Bonnie B
They always have my mobile order done quick and is always done correctly!
Maggie Collins
Google says opens at 4:30. Went at 4:44 and no one was there. Donuts in lobby ready to go but no employee. Either find someone that will be on time or change your open time.
Absolute worst frozen caramel coffee I've ever had, was as white as could be no brown coffee color to it at all so had to been 3/4 milk absolutely ridiculous then they charge 7 dollars for the trash.
Chico The man
Absolute worst frozen caramel coffee I've ever had, was as white as could be no brown coffee color to it at all so had to been 3/4 milk absolutely ridiculous then they charge 7 dollars for the trash.
Taylor Spoonmore
I order a drink this morning at 9:50 and went to work after and I went to take a drink of it and there was a bug in it I called the store the lady said come in after work so I go there and the guy was very rude and said to come back tom that his manager wasn’t there and shut the window on me I told him the lady said to come after work
Atmosphere: 1
Food: 1
Service: 1
Chloe Cirar
If your app lets me order at 4:30am, someone needs to be there to make it at 4:30am. Thanks for nothing
Kathy Newhalfen
I went through the Drive Thru and was the only car. There weren't any vehicles in the parking lot either. Service was EXTREMELY SLOW.
This place sucks!! I put in a mobile order through Uber eats TWO hours ago and nothing... All I bought is 6 donuts and a medium refresher. It said it would take about an hour but this? This is unexplainable!! I tried calling them just to learn that, they don't have the right number!!! Never ordering here again.
Atmosphere: 1
Food: 2
Service: 1
When you order a dozen donuts, and they only give you 10 but still charge you for the 12. You don't realize it until you get home and try callling them but the numbers they have don't work or go straight to voicemail.
Also they never have what you order.
Atmosphere: 3
Food: 3
Service: 2
Me and my girlfriend get the dunkin from coal city on our way to work at 6am. The service there is not great but nothing compared to Streator. We’ve had burnt food numerous times, not mixed coffee with sometimes no syrups, plastic in the food from the cheese. I write this review cause last time we went we got the snacking bacon which is already $5-6 and they gave my girl only 2 strips.. barely scrapping the bottom of the bag it comes in. I have to walk in after ordering through the drive through only for the manager to yell at the one person cooking in a foreign language. The cook stares me down the whole time and then proceeds to add only 1 extra strip of bacon. We’ve never gone back since. Also reeks of flies all over the food everytime you go in. Check for yourself
Atmosphere: 1
Food: 1
Service: 1
Don’t usually leave bad reviews but how is this Dunkin still open? Lol. Hair in my food. Drinks were not good. Food undercooked. Terrible.
Got our order completely wrong, went back to get our order wrong then the girl said that they gave us the wrong donuts because they were out of the ones we had for our order. If that was the problem why did she not tell us they ran out or when we came back or offered us a refund?
Atmosphere: 1
Food: 1
Service: 1
Stopped at 2:30 in the afternoon to grab a couple donuts , bought 2 double chocolate and 1 French Cruller.... Got home and the French cruller was hard and stale literally non edible.. the double chocolate was obviously at least a day old , threw one away .. spent 20 Years in the Air Force every base either had a Dunkin on base or right outside the main gate.... Always enjoyed their fresh donuts ... haven't had a Fresh double chocolate for Years.. it's a shame when I can get boxed donuts at the grocery store that taste fresher than from a donut shop...
Atmosphere: 3
Food: 1
Service: 2
Yes yes yes a thousand times yes! If you want friendly service and outstanding coffee. Then look no further then your local Streator Dunkin
Atmosphere: 5
Food: 5
Service: 5
They always have my mobile order done quick and is always done correctly!
They always have my mobile order done quick and is always done correctly!
Google says opens at 4:30. Went at 4:44 and no one was there. Donuts in lobby ready to go but no employee. Either find someone that will be on time or change your open time.
Atmosphere: 3
Restaurantji Recommends
Absolute worst frozen caramel coffee I've ever had, was as white as could be no brown coffee color to it at all so had to been 3/4 milk absolutely ridiculous then they charge 7 dollars for the trash.
Absolute worst frozen caramel coffee I've ever had, was as white as could be no brown coffee color to it at all so had to been 3/4 milk absolutely ridiculous then they charge 7 dollars for the trash.
I order a drink this morning at 9:50 and went to work after and I went to take a drink of it and there was a bug in it I called the store the lady said come in after work so I go there and the guy was very rude and said to come back tom that his manager wasn’t there and shut the window on me I told him the lady said to come after work
Atmosphere: 1
Food: 1
Service: 1
If your app lets me order at 4:30am, someone needs to be there to make it at 4:30am. Thanks for nothing
I went through the Drive Thru and was the only car. There weren't any vehicles in the parking lot either. Service was EXTREMELY SLOW.
Atmosphere: 2
Food: 5
Service: 1
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