Dunkin Donuts/Baskin Robbins

Price was a bit outrageous! It was over $16 for three single scoops of different ice cream flavors. Wow. We were hot and wanted some, otherwise we should have left.

Food: 5

Service: 5

Charged my elderly mother $47 for 18 doughnuts. I am beyond livid. 😡
Don’t waste your time at this place.

Atmosphere: 3

Food: 2

Service: 2

I’ve visited your store multiple times and noticed you have posters for Lava Colada and Apple Pie, but they are never available. Please either remove the posters or ensure these items are actually in stock. It’s misleading and frustrating for regular customers.

I visited today around 1 PM for a regular coffee and had a very frustrating experience. There were only two employees working inside a couple who always provide great service, while two others were just standing outside. The drive-thru line was extremely slow, and I couldn’t exit due to no space. I got stuck and ended up being late for work. This isn’t the first time this has happened, and it’s disappointing to see good staff overwhelmed while others do nothing. Just for one coffee I wasted 20 minutes. Please look into this issue. It’s affecting customer experience badly.

Best place on earth! 😀 Awesome staff always a great experience. Much love guys and gals

Atmosphere: 5

Food: 5

Service: 5

Lady was very rude everytime we go through dunkin in Streator we have a bad experience

Didn’t get my mobile order because his system didn’t print my receipt?? So where did my money go? Rushed me out of the drive thru for his timer, which I had to use because “I don’t open my door until 6.” New manager is a joke

Atmosphere: 1

Service: 1

The $6 meal deal is what I'll be getting for the foreseeable future from here. My one nitpick is that the egg is usually a bit dry, but they're like that elsewhere as well. The hash browns turn out well, and the coffees are always excellent. The current seasonal ones are incredible (peppermint hot chocolate is my recommendation for most people), and this location still serves the pumpkin flavors too. The new donut is incredible too.

Atmosphere: 5

Food: 4

Service: 4

This place is the worst! They are always out of something, they aren’t up to code with anything or check expiration on anything. I honestly don’t know why they haven’t been shut down yet. And their prices are not what they say. They put more milk in the drinks instead of coffee. They shouldn’t be aloud to be open honestly. You aren’t getting what you paid for I promise you that.

Atmosphere: 1

Food: 1

Service: 1

Unfriendly and Donuts VERY sloppy and not fresh

Atmosphere: 1

Food: 1

Service: 3

Unfriendly and Donuts VERY sloppy and not fresh

Atmosphere: 1

Food: 1

Service: 3

Honestly this was horrible. it says they’re open and i had placed an online order but no one is there, the doors are locked and the lights are on. As well as the mic is as on and you could hear it on the speakers.

Atmosphere: 1

Food: 1

Service: 1

Really a stupid store. Tried to apply here and it took them two weeks of running me around to them tell me they refused my application. They're short staffed, service is actually pretty horrible. Owners are

Atmosphere: 1

Food: 1

Service: 3

They have fast service.

Atmosphere: 4

Food: 5

Service: 4

Horrible service. I ordered 4 drinks and the guy at the window was rude. Went back in because he gave me one of the drinks in a small when I had paid for a medium. I also wanted to get one of the drinks hot instead of iced. I told the girl in there and she replied with “uh” and turned around and grabbed the rude guy. He told me you ordered all iced drinks. I said ya my mistake I meant for this to be hot. Still charged me and was rude and didn’t care. So I spent over $30 on 4 drinks. Completely ridiculous. If you hate your job go work somewhere else.

Service: 1