McDonald's
11 W Jackson St, Sullivan
(217) 728-2341
Recent Reviews
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To only accept bills 10 and below is ridiculous. Invest in counterfeit markers to check the bills. Don't punish people for others wrong doings. I asked the employee why they don't use the markers she stated
( The Bank doesn't allow us to use them) what malarkey.
Atmosphere: 4
Food: 5
Service: 1
The associate that took our order was rude yesterday. However When Noah works though he ALWAYS has a smile on his face and make Ilya glad you chose McDonald's
ALSO IF YOU WANT A MEAL DEAL YOU BETTER ASK FOR IT. THEY ARE CHARGING FOR EVERYTHING NOW. 2 PEOPLE OUR MEAL IS ALMOST ALWAYS $25
Ugh . Awful . If I could give this zero stars I would .
Employee's need to concentrate on cleaning seating areas and listening better when taking orders
Atmosphere: 2
Food: 3
Service: 2
Been to a lot of McDonald's over the years. This one is always clean and has great service.
Atmosphere: 5
Food: 5
Service: 5
I love this place but when I gave my granddaughter her happy meal she opened it and no fries i asked for extra fries.
Atmosphere: 5
Food: 3
Service: 1
Not much to expect at a fast food restaurant but it was decent.
Atmosphere: 4
Food: 3
Service: 4
420 McNugget meal plus sauces did not get no sauces
Rudest service I ever had, food was terrible and when complained to the lead man he acted like he could care less
Always quick and good morning service and very beautiful ladies in the morning.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I made the mistake of trying this McDonald's again and like always I should have known better, cold fires, WAY TOO MUCH ketchup on the burgers & no straw for the drink, so I go back for a refund and now I get to wait 3 days for the money to be put back on my card, absolutely terrible service !!
Atmosphere: 1
Food: 1
Service: 1
Inside doesn't flow well, staff and kitchen is walled off and if they don't have someone at the register you may have to yell to get there attention. They always fix my order when they mess it up
Atmosphere: 3
Food: 4
Service: 4
I am always absolutely blown away by this location. I’m here twice a week in the morning and have never had anything but PHENOMENAL service. All the staff are kind and helpful. It’s always kept extremely clean. There is such beautiful diversity as well among staff. I have had nothing but pleasant experiences in this Sullivan, IL McDonalds. I don’t know who owns this directly, but these people deserve a raise and an award for the restaurant. I love this place!!!
Atmosphere: 5
Food: 5
Service: 5
Order a Big Mac meal add bacon and got a salad and a sandwich
Atmosphere: 5
Food: 3
Service: 5
Everybody goes to Mcds. Sometimes the service is God awful and the employees are unbelievably shockingly rude but about 80% of the time it's good.
Atmosphere: 3
Food: 4
Service: 3
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