McDonald's
11 W Jackson St, Sullivan
(217) 728-2341
Recent Reviews
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Always quick and good morning service and very beautiful ladies in the morning.
Atmosphere: 5
Food: 5
Service: 5
I made the mistake of trying this McDonald's again and like always I should have known better, cold fires, WAY TOO MUCH ketchup on the burgers & no straw for the drink, so I go back for a refund and now I get to wait 3 days for the money to be put back on my card, absolutely terrible service !!
Atmosphere: 1
Food: 1
Service: 1
Inside doesn't flow well, staff and kitchen is walled off and if they don't have someone at the register you may have to yell to get there attention. They always fix my order when they mess it up
Atmosphere: 3
Food: 4
Service: 4
I am always absolutely blown away by this location. I’m here twice a week in the morning and have never had anything but PHENOMENAL service. All the staff are kind and helpful. It’s always kept extremely clean. There is such beautiful diversity as well among staff. I have had nothing but pleasant experiences in this Sullivan, IL McDonalds. I don’t know who owns this directly, but these people deserve a raise and an award for the restaurant. I love this place!!!
Atmosphere: 5
Food: 5
Service: 5
Order a Big Mac meal add bacon and got a salad and a sandwich
Atmosphere: 5
Food: 3
Service: 5
Everybody goes to Mcds. Sometimes the service is God awful and the employees are unbelievably shockingly rude but about 80% of the time it's good.
Atmosphere: 3
Food: 4
Service: 3
Service is friendly and nice! Also with people complaining about it taking forever and having to pull forward for drinks such as frappes, smoothies, etc..coming from someone who has experience working at a McDonalds, usually that occurs because the product needs restocked, and sometimes it takes several minutes to get it going! So please, just be patient, or leave. Any worker out there hates when people are rude over something THEY CAN NOT CONTROL! Anyways, in my opinion, this is for sure one of the best McDonalds around!
Got it to go
Atmosphere: 5
Food: 5
Service: 5
I don't care much for their food, but the frozen sprite lemonade keeps me going. And the staff is always helpful and friendly.
Atmosphere: 5
Food: 2
Service: 5
Good service kind workers
Parking: There is plenty of parking on the property and around the facility and on the streets nearby
Wheelchair accessibility: It's handicap and wheelchair accessible for those who are in a wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, English Muffin, Quarter Pounder Hamburger, Big Mac, Mcdouble, Bacon Egg & Cheese Biscuit
Restaurantji Recommends
Waited in a line at the drive through for 45 mins never will we ever go to a McDonald's again
Atmosphere: 1
Food: 1
Service: 1
It was so good delicious and floors were cleaner than lightning, McQueen plus ice cream machine ,cheeseburger machine and the french fry machine is working for once And I recommend you need to get a play place ?
Parking: Number 1
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, English Muffin, Tarte Tatin, Happy Meal, Cheeseburger, Quarter Pounder Hamburger, Spicy Crispy Chicken Sandwich, Deluxe Crispy Chicken Sandwich, Mcflurry with M&M's Candies, Big Mac, Mcdouble, Chicken Mcnuggets, Crispy Chicken Sandwich, Croissant, Mcmuffin, Filet-O-Fish, Hot Caramel Sundae, Bacon Egg & Cheese Biscuit, Mccafé Caramel Iced Coffee
About as average as it gets. You'd think they'd put some effort into quality with the insane costs these days...I get season salt on my burger about once a year on avg (no way to ask for this specifically on the app), muffins are still sometimes hockey puck-like. Got a fish fillet recently with the cheese on the outside of the bun. Fries are typically good.
It's usually about what I'd expect after all these years if today's cost was the same as it used to be. Don't have to wait too long for service typically. I do keep coming back.
Atmosphere: 3
Food: 3
Service: 3
Just used drive thru but the order was correct
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Ordered drive-thru online. Service was fast and very efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Spicy Crispy Chicken Sandwich, Deluxe Crispy Chicken Sandwich, Chicken Mcnuggets, Crispy Chicken Sandwich, Filet-O-Fish
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