I came to pick up food . And saw a girl who was preparing food with no gloves ! That’s unbelievable and gross !! Never coming back again
Service: 1
Joseph LaFranzo
I don't eat there as much., but it still brings back the memories of being a kid again. Taste the same as I remember--WHOPPER!!
Michael Quinn
No place for children ( or vulnerable adults for that matter) a franchise that belongs in Nevada ; not Illinois, ...nuff said?
Cesar Vazquez
I ordered from the app for pick up in the drive thru. From start to finish, the employees were rude. They all looked like they hated being there. The food was very salty. When the woman handed me my food in the window, she didn't smile or say thank you. She just slammed the window shut. She didn't give me a receipt either.
Atmosphere: 1
Food: 3
Service: 1
michael abry
Help is always friendly, but their computer system seems to be in need of a serious upgrade.
Food: 4
Service: 5
Recommended dishes: Whopper Jr
Jamierose Walton
For almost two years, I've had nothing but good experiences. I don't know what happened, if it was a transition into new management or workers, but nowadays every time my mom or I order, there is always something wrong and I'm sick and I need to address it.
Last time, she ordered a sprite with her food, I didn't know the order, though. When I saw the drink I thought she went ahead and got me a Dr pepper even though I said no I'm fine, because that's how we are at times to treat each other. When she called to inform a complaint, while my mom can be a little strongheaded to voicing her frustrations (mind you these mess ups happen SO often, she has every right to be upset), but it's not like she was being rude or saying anything inappropriate.
Whoever she spoke to told her something along the line of "well you can tell the difference between a sprite and a coke, so why didn't you say anything before" and of course she had to explain that I was driving and I received the order while she was in the passenger seat and she wasn't paying attention at the time.
Yes, it is her fault for not checking nor communicating what the order was to me, but they have no excuse at this point to be constantly messing up orders. We've had wrong sizes, wrong sandwiches, wrong drinks, and even missing items.
Tonight, I simply ordered a large dr pepper and a large fry. I meant to give it a sip before driving home in case it was messed up, but it slipped my mind because I can easily forget things within seconds.
My drink turned out to be a nasty watered down, low fizz, root beer. I'm so done with this location and their errors. It was my favorite go-to since the nearby McDonald's is constantly busy and especially my go-to when I need something before or after work.
I work in retail as a manger, so I understand the struggle of customer service, and this isn't to lecture or put anyone down, but please take it as constructive criticism.
brian lacoste
Extremely bad customer service unlack of professionalism among the crew. Waited almost 30 minutes for food just for them to tell me they didn't have any meat.Give me a freaking break smh . Didn't even have the courtesy to offer me something for my time.I barely got my money back.Don't recommend this location
Atmosphere: 1
Service: 1
Alex Stefanovic
Wanted the Halloween burger for my son and they were sold out
Atmosphere: 3
Food: 3
Service: 1
Antoinetta Hill
I can't get food it's 708 am, and the doors still lock. The manager finally answered the call at 714 with an excuse if not having a cashier. I've been here on Sunday with Hispanic manager and cook, and she opened the door at 7 am, with no issues. You got a black manager in there today and refused to open lose 6 customers hope burger king enjoy losing profit. I was a manager at Burger King myself at ohare Quit due to health. But it didn't matter if I had one person in the store with me customer got services.
Just left Burger King went through the drive-thru terrible rude it's it's been a few years since I've been to this Burger King never really had problems now no good
Edna Merida
I was surprised about the service gave me that Cashier, he was very educated, fast and polite. The local was very clean as well!
Atmosphere: 4
Food: 5
Service: 5
Ely Beltran
Need listen the music in low volume And put music for listen with the family
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich
Antonio Soto
This location has witnessed significant improvements. The staff demonstrates exceptional proficiency and consistently exceeds expectations in their roles.
Drive thru can be busy at times but will move somewhat quick.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Cheeseburger, Chicken Sandwich, Onion Rings, Hershey's Sundae Pie, Hamburger
I came to pick up food . And saw a girl who was preparing food with no gloves ! That’s unbelievable and gross !!
Never coming back again
Service: 1
I don't eat there as much., but it still brings back the memories of being a kid again. Taste the same as I remember--WHOPPER!!
No place for children ( or vulnerable adults for that matter) a franchise that belongs in Nevada ; not Illinois, ...nuff said?
I ordered from the app for pick up in the drive thru. From start to finish, the employees were rude. They all looked like they hated being there.
The food was very salty. When the woman handed me my food in the window, she didn't smile or say thank you. She just slammed the window shut. She didn't give me a receipt either.
Atmosphere: 1
Food: 3
Service: 1
Help is always friendly, but their computer system seems to be in need of a serious upgrade.
Food: 4
Service: 5
Recommended dishes: Whopper Jr
For almost two years, I've had nothing but good experiences. I don't know what happened, if it was a transition into new management or workers, but nowadays every time my mom or I order, there is always something wrong and I'm sick and I need to address it.
Last time, she ordered a sprite with her food, I didn't know the order, though. When I saw the drink I thought she went ahead and got me a Dr pepper even though I said no I'm fine, because that's how we are at times to treat each other. When she called to inform a complaint, while my mom can be a little strongheaded to voicing her frustrations (mind you these mess ups happen SO often, she has every right to be upset), but it's not like she was being rude or saying anything inappropriate.
Whoever she spoke to told her something along the line of "well you can tell the difference between a sprite and a coke, so why didn't you say anything before" and of course she had to explain that I was driving and I received the order while she was in the passenger seat and she wasn't paying attention at the time.
Yes, it is her fault for not checking nor communicating what the order was to me, but they have no excuse at this point to be constantly messing up orders. We've had wrong sizes, wrong sandwiches, wrong drinks, and even missing items.
Tonight, I simply ordered a large dr pepper and a large fry. I meant to give it a sip before driving home in case it was messed up, but it slipped my mind because I can easily forget things within seconds.
My drink turned out to be a nasty watered down, low fizz, root beer. I'm so done with this location and their errors. It was my favorite go-to since the nearby McDonald's is constantly busy and especially my go-to when I need something before or after work.
I work in retail as a manger, so I understand the struggle of customer service, and this isn't to lecture or put anyone down, but please take it as constructive criticism.
Extremely bad customer service unlack of professionalism among the crew. Waited almost 30 minutes for food just for them to tell me they didn't have any meat.Give me a freaking break smh . Didn't even have the courtesy to offer me something for my time.I barely got my money back.Don't recommend this location
Atmosphere: 1
Service: 1
Wanted the Halloween burger for my son and they were sold out
Atmosphere: 3
Food: 3
Service: 1
I can't get food it's 708 am, and the doors still lock. The manager finally answered the call at 714 with an excuse if not having a cashier. I've been here on Sunday with Hispanic manager and cook, and she opened the door at 7 am, with no issues. You got a black manager in there today and refused to open lose 6 customers hope burger king enjoy losing profit. I was a manager at Burger King myself at ohare Quit due to health. But it didn't matter if I had one person in the store with me customer got services.
Restaurantji Recommends
They provide a good service.
Atmosphere: 5
Food: 5
Service: 5
Just left Burger King went through the drive-thru terrible rude it's it's been a few years since I've been to this Burger King never really had problems now no good
I was surprised about the service gave me that Cashier, he was very educated, fast and polite. The local was very clean as well!
Atmosphere: 4
Food: 5
Service: 5
Need listen the music in low volume
And put music for listen with the family
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich
This location has witnessed significant improvements. The staff demonstrates exceptional proficiency and consistently exceeds expectations in their roles.
Atmosphere: 4
Food: 4
Service: 4
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