Highly disappointed. Ordered a mocha cappuccino and was given a iced coffee mess of chopped ice. Very sad. This is the coffee before I took a sip! This is what my money went to?! Tf? I'd rather wait an extra minute for my coffee and have it be right then you going too fast and mess it up! There's a good 2 inches of coffee missing. Pls learn where your working, If your going to work at a coffee shop atleast try... or go get a different job. Tf. Tell me you can't make it, now you send me home with this sad excuse for a cappuccino. Will never go back. The fact you think it's okay to serve that is gross. Love the wasted money. Love that yall 100% in great conscious will serve this to customers! Dekalb is fantastic and nails it everytime I'll drive the extra bit!
Atmosphere: 1
Food: 1
Service: 1
Colleen
They get my coffee order right every time!
Food: 5
Service: 5
Gwen Gibson
Coffee is fine. The ham and cheese sliders were awful. Warm around the edges cold inside dried out. Yuck
Atmosphere: 3
Food: 1
Service: 5
Shamar Johnson
The first thing is the food was not hot and barely warm. The second is that the dining area was very dirty: chairs had food from the day before and current,so bad that myself and others either stood or sat in the only ones that were okay enough to sit in which was about 3 seats out of 16 seats, Tables top was was just in comparison, mean while, the employees when they had a moment the they could come and clean they chose to stand and talk to each other and be on their phones instead. Not one of the greeted with a smile and they made most of the customers leave without a smile if they did or did not have a complaint. They handled the food with out gloves and made register exchanges and went right to handling food without cleaning their hands so, cross contamination is very much present. Overall, we are blessed to not get sick from the food we order from this establishment.
Atmosphere: 1
Food: 1
Service: 1
Benjamin Bradley
THERES MOLD IN THE ICE!!!!!!!!!!! Manager will not fix it or the store owner so drink at your own cost.
Atmosphere: 1
Food: 1
Service: 1
CC
Just bought 2 plain donuts. BOTH STALE HAS HELL! NEVER AGAIN!
CA Schmitt
Waited 5 minutes for one of the many employees to wait on us. They were more interested in the drive up than the in store customers. No greeting from anyone. They saw us standing there, not one acknowledged our presence!! We walked out.
Service: 1
Ricardo Juarez
I ordered 4 croissants with bacon and egg and what are they doing? They measured one burnt one and put it all the way down. Look, when I got to work, it's not fair that they do that.
Atmosphere: 2
Food: 3
Service: 2
bugnoid
there was an OBSCENE amount of hair in my breakfast sandwich, and my mom almost got into a fist fight with one of the cashiers 💀 but hey, atleast my strawberry donut was good
Atmosphere: 2
Food: 2
Service: 1
Mark R
The coffee is still the best ever but these donuts they're so dry it's like they're a day old already . Ever since they stop making donuts at these locations they're terrible.
Munchkins were stale and my wife’s coffee was watered down.
Atmosphere: 3
Food: 1
Service: 3
micah garza
I simply wanted a Hot Chocolate with Almond Milk. When I place my order at the window I was told that they do not do that. Which is odd because I was there Friday, Sept 6th and the morning shift was able to do that, so I informed her about this. The girl stutter and I waited for a response. Finally, she said she can make it but her tone was off. I headed to window where she tells me my total and I wait for 7 minutes.
She left the window open and I could hear her mocking my response I gave to her and began laughing with a tall man about how ridiculous my response was.
I received my hot chocolate with no label it and at this point I do not trust this woman at all. I then grabbed my cup from yesterday morning that I did not throw out and showed her that it is possible and that I heard everything that she had to say about my response. I told her I do not want to be pain later is this actually almond milk and she said yes and made up an excuse on that is the reason it took so long.
Bottom line, I’m not drinking this drink because I don’t trust that they put the right milk in it.
Saturdays tend to be the worst days to come because there are always issue with this women. I want at at 2:09pm on Saturday, Sept 7th.
Atmosphere: 1
Food: 1
Service: 1
Andrea Vesely
Went through the drive through this morning and unfortunately they put tea in my lemonade for the 5th time.
Atmosphere: 1
Food: 1
Service: 3
Richard Ballesteros
Great service
Atmosphere: 5
Service: 5
J
Always fast and correct order. Best Dunkin I’ve been to
Highly disappointed. Ordered a mocha cappuccino and was given a iced coffee mess of chopped ice. Very sad. This is the coffee before I took a sip! This is what my money went to?! Tf? I'd rather wait an extra minute for my coffee and have it be right then you going too fast and mess it up! There's a good 2 inches of coffee missing. Pls learn where your working, If your going to work at a coffee shop atleast try... or go get a different job. Tf. Tell me you can't make it, now you send me home with this sad excuse for a cappuccino. Will never go back. The fact you think it's okay to serve that is gross. Love the wasted money. Love that yall 100% in great conscious will serve this to customers! Dekalb is fantastic and nails it everytime I'll drive the extra bit!
Atmosphere: 1
Food: 1
Service: 1
They get my coffee order right every time!
Food: 5
Service: 5
Coffee is fine. The ham and cheese sliders were awful. Warm around the edges cold inside dried out. Yuck
Atmosphere: 3
Food: 1
Service: 5
The first thing is the food was not hot and barely warm. The second is that the dining area was very dirty: chairs had food from the day before and current,so bad that myself and others either stood or sat in the only ones that were okay enough to sit in which was about 3 seats out of 16 seats, Tables top was was just in comparison, mean while, the employees when they had a moment the they could come and clean they chose to stand and talk to each other and be on their phones instead. Not one of the greeted with a smile and they made most of the customers leave without a smile if they did or did not have a complaint. They handled the food with out gloves and made register exchanges and went right to handling food without cleaning their hands so, cross contamination is very much present. Overall, we are blessed to not get sick from the food we order from this establishment.
Atmosphere: 1
Food: 1
Service: 1
THERES MOLD IN THE ICE!!!!!!!!!!! Manager will not fix it or the store owner so drink at your own cost.
Atmosphere: 1
Food: 1
Service: 1
Just bought 2 plain donuts. BOTH STALE HAS HELL! NEVER AGAIN!
Waited 5 minutes for one of the many employees to wait on us. They were more interested in the drive up than the in store customers. No greeting from anyone. They saw us standing there, not one acknowledged our presence!! We walked out.
Service: 1
I ordered 4 croissants with bacon and egg and what are they doing? They measured one burnt one and put it all the way down. Look, when I got to work, it's not fair that they do that.
Atmosphere: 2
Food: 3
Service: 2
there was an OBSCENE amount of hair in my breakfast sandwich, and my mom almost got into a fist fight with one of the cashiers 💀 but hey, atleast my strawberry donut was good
Atmosphere: 2
Food: 2
Service: 1
The coffee is still the best ever but these donuts they're so dry it's like they're a day old already . Ever since they stop making donuts at these locations they're terrible.
Restaurantji Recommends
Munchkins were stale and my wife’s coffee was watered down.
Atmosphere: 3
Food: 1
Service: 3
I simply wanted a Hot Chocolate with Almond Milk. When I place my order at the window I was told that they do not do that. Which is odd because I was there Friday, Sept 6th and the morning shift was able to do that, so I informed her about this. The girl stutter and I waited for a response. Finally, she said she can make it but her tone was off. I headed to window where she tells me my total and I wait for 7 minutes.
She left the window open and I could hear her mocking my response I gave to her and began laughing with a tall man about how ridiculous my response was.
I received my hot chocolate with no label it and at this point I do not trust this woman at all. I then grabbed my cup from yesterday morning that I did not throw out and showed her that it is possible and that I heard everything that she had to say about my response. I told her I do not want to be pain later is this actually almond milk and she said yes and made up an excuse on that is the reason it took so long.
Bottom line, I’m not drinking this drink because I don’t trust that they put the right milk in it.
Saturdays tend to be the worst days to come because there are always issue with this women. I want at at 2:09pm on Saturday, Sept 7th.
Atmosphere: 1
Food: 1
Service: 1
Went through the drive through this morning and unfortunately they put tea in my lemonade for the 5th time.
Atmosphere: 1
Food: 1
Service: 3
Great service
Atmosphere: 5
Service: 5
Always fast and correct order. Best Dunkin I’ve been to
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