Jimmy John's
1170 Dekalb Ave Ste. 106, Sycamore
(815) 895-1920
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I use to work in food and know the rules about "cross contamination". This place is the prime example of not following those rules. I order a sandwich and as they are making it, another sandwich the young lady is making is also touching mine. Absolute carelessness.
I know I will get the generic "we are so sorry about this, please give us your feedback" response from Google soon. But hopefully the ones in charge see this review and teach these employees how to handle food properly before someone gets sick.
Atmosphere: 2
Food: 2
Service: 2
Not as fast as before. Everyone is working on "App" orders.
Atmosphere: 3
Food: 4
Service: 2
I ordered sandwiches but received much smaller portions than expected. When I inquired about it, the staff insisted that the size was standard and claimed the sandwiches were 8 inches long. However, they turned out to be slims. The customer service was lacking, and there was a noticeable absence of accountability. Additionally, when management assured me that I would receive a follow-up call, it never happened.
Atmosphere: 1
Food: 1
Service: 1
Walked in and just got looked at…. didn’t talk to us at all only thing spoken to us was a total… set my sandwiches on the table and girl gave attitude when I asked for a bag and napkins and proceeded to make me put my own sandwiches in a bag… Terrible customer service won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Very friendly service and very quick. Location was clean and well staffed with nice employees. Consistent Jimmy John’s sandwich quality.
Atmosphere: 5
Food: 5
Service: 5
Normally decent, but lately they have been outsourcing their deliveries to Uber. This makes their “freaky fast” deliveries about 40 minute wait times. Disappointing.
Atmosphere: 4
Food: 4
Service: 4
Best management team around with great customer service.
Atmosphere: 5
Food: 5
Service: 5
This place is constantly closed.Went there today at 5:30pm, and it was locked up and dark even though the hours on the door said they close at 9pm.This is not the first I've seen this.
I ordered curbside pickup, checked in, and then waited in my car as told. Two employees walked out and passed my vehicle and the other 6 employees that were inside of the store popping their pimples never brought my food out. I waited there for 15 minutes after I had received the notice that my food was ready. Finally, I had to go inside to ask for my food. It was sitting there for pickup. Don’t offer a service if you never follow through. I am disabled and that’s why I order curbside pickup.
Atmosphere: 1
Food: 3
Service: 1
WHY IS IT ALWAYS CLOSED?! Literally came at 4:30 pm and saw workers in there but doors are locked! GET IT TOGETHER JIMMY JOHNS. Get better workers
Restaurantji Recommends
Traditional sub sandwiches. A step above subway.
Atmosphere: 3
Food: 4
Service: 5
Love this place
Atmosphere: 4
Food: 5
Service: 4
I ordered two different sandwiches with hot peppers added to both and only got one with them. Also, the girl at the cash register couldn't even thank me for my order. Kind of a let down.
Atmosphere: 3
Food: 3
Service: 3
Small place. But the subs were fantastic. Cannot go wrong with Jimmy Johns.
Atmosphere: 4
Food: 5
Service: 5
It's a Jimmy
Atmosphere: 5
Food: 5
Service: 5
Loading...