Jimmy John's

1170 Dekalb Ave Ste. 106, Sycamore
(815) 895-1920

Recent Reviews

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Debra Brust

Got a sandwich right near opening and the bread was hard as a rock worse than the day old bread. 12 dollars for just a sandwich I expect fresh bread. Also they have messed up my order 2 times in the last couple months

Jim Morton

Honestly I've never received a bad sandwich from this place. Little pricey though.

Atmosphere: 2

Food: 4

Service: 4

Courtney Seisser

Just wanted to post to warn anyone of ordering online. I placed an order online for 1 sandwich with chips and a drink. When I got there the place was packed. I waited 23 min before going up and asking about my order. They told me it would be another 20-25 min. I told them I would run an errand and come back. While there a friend of mine ordered in person for her and her kids and got her order within 10 min of waiting. I came back and they still did not have my order in line to be made. I waited 52 minutes total before getting my one sandwich. Their system was to keep making in person orders but online orders were last priority and not in order with the rest of the orders. They failed in this and it should be staggered based on order time. I was not offered any type of compensation or anything for my wait. Definitely learned my lesson and will not being doing this again, and don’t want others to go through this.

Atmosphere: 3

Food: 5

Service: 1

Caitleigh McDermott

Against my better judgement, I decided to visit Jimmy John’s just 10 minutes before closing time. I was bracing myself for a disapproving look, but instead, I was greeted warmly and attentively, completely oblivious to the time. The three employees who were working didn’t hesitate to serve me, even though it was almost time to close up shop for the night. In fact, it was the most pleasant experience I’ve had at a Jimmy John’s. I was literally in and out in seven minutes! I highly recommend it and would definitely go back!!

08/18/25

Atmosphere: 5

Food: 5

Service: 5

djl548

This is far and away the slowest jimmy johns I've ever been in. 15 minutes for my sandwich, still waiting 20+ minutes on my girlfriends sandwich. How do you think I had this much time to type out the review? We had to ask for her sandwich and they still hadn't started it. I get it you're busy but what's going on here, hire more staff.

Tracy Brunner

I love this place orders are always quick correct and fast. And always enjoyable.

Atmosphere: 5

Food: 5

Service: 5

The Viking Runesmythe

It's a Jimmy Johns; always excellent sandwiches.

Atmosphere: 5

Food: 5

Service: 5

S Baldie

I use to work in food and know the rules about "cross contamination". This place is the prime example of not following those rules. I order a sandwich and as they are making it, another sandwich the young lady is making is also touching mine. Absolute carelessness.

I know I will get the generic "we are so sorry about this, please give us your feedback" response from Google soon. But hopefully the ones in charge see this review and teach these employees how to handle food properly before someone gets sick.

Atmosphere: 2

Food: 2

Service: 2

Buzz Morset

Not as fast as before. Everyone is working on "App" orders.

Atmosphere: 3

Food: 4

Service: 2

Finns Forge

I ordered sandwiches but received much smaller portions than expected. When I inquired about it, the staff insisted that the size was standard and claimed the sandwiches were 8 inches long. However, they turned out to be slims. The customer service was lacking, and there was a noticeable absence of accountability. Additionally, when management assured me that I would receive a follow-up call, it never happened.

Atmosphere: 1

Food: 1

Service: 1

Zoe Laird

Walked in and just got looked at…. didn’t talk to us at all only thing spoken to us was a total… set my sandwiches on the table and girl gave attitude when I asked for a bag and napkins and proceeded to make me put my own sandwiches in a bag… Terrible customer service won’t be returning.

Atmosphere: 1

Food: 2

Service: 1

Ryan Blackman

Very friendly service and very quick. Location was clean and well staffed with nice employees. Consistent Jimmy John’s sandwich quality.

Atmosphere: 5

Food: 5

Service: 5

815 fishing

Normally decent, but lately they have been outsourcing their deliveries to Uber. This makes their “freaky fast” deliveries about 40 minute wait times. Disappointing.

Atmosphere: 4

Food: 4

Service: 4

Nate Shover

Best management team around with great customer service.

Atmosphere: 5

Food: 5

Service: 5

Lloyd Unger

This place is constantly closed.Went there today at 5:30pm, and it was locked up and dark even though the hours on the door said they close at 9pm.This is not the first I've seen this.

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