Pizza Hut
1170 Dekalb Ave Unit 104-A, Sycamore
(815) 895-9862
Recent Reviews
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I've given this Pizza Hut multiple chances, but the experience is always disappointing. The staff is rude right from the start, even before addressing any concerns, making it clear that customer service is not a priority here. On top of that, they consistently burn the pizzas—the crust is always overcooked and dry, and the toppings have a burnt taste. It's frustrating to pay for food that isn't even properly made. I won’t be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
I ordered pizza from here and tried to add on side of spicy garlic sauce and they told me that not possible i said iwould pay whatever it was on a new order to add into the box with the pizza and he rudely told me welp can't do that I miss my pizza
Atmosphere: 1
Food: 1
Service: 1
The pizza was quite disappointing. Considering the price, this will stay almost at the bottom of the list of pizza places I tried. This rating is no way a reflection to the staff or the location. Staff was friendly and the location was alright. I'm just very disappointed at the quality of the food, considering I've spent $40+ with tips and everything for a pizza.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Personal Pan Pizza
Very disappointed on how they treated me and my order
Pizza Hut employee went above and beyond for my boyfriend tonight! He went to pick up the pizza (an hour late 🤦🏻♀️) and when he had got there the employee had told him, he could no longer give to him because it was policy. the employee was super helpful and accommodating by helping him reorder the pizza and helping my boyfriend with his request :) thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
CLEAN YOUR PIZZA CUTTERS. Ordered cheese pizza, and it REAKED of sausage/beef. we dont eat meat. disgusting. threw it all out
Atmosphere: 1
Food: 1
Service: 1
app says out of hand tossed pizza? how is PIZZA hut out of pizza? bruh
Atmosphere: 1
Food: 1
Service: 1
I just wanna throw this out there. I NEVER leave reviews for anything. I think it should be the next customer that decides how it tastes and everything. Well this was so unacceptable.
Well I decided I wanted pizza for lunch today so my wife ordered us pizza and the first 3 photos are how it came. Barely any sauce, burnt, sausages were burnt. Just unacceptable. Now the last photo is how it should look.
People have always been nice and friendly. Have never had an issue with a wrong order. Foodbis always prepared in a quick manner.
Atmosphere: 4
Food: 5
Service: 5
Everything was fine but the price was high way robbery. I got a personal pan pizza and bread sticks. I could of ordered from somewhere else and got more bang for my buck never again!
Food: 4
Service: 4
Recommended dishes: Breadsticks
Restaurantji Recommends
Awesome service!
Kid-friendliness: Went in to redeem my daughter's book it certificate and they were so awesome with her and they were very encouraging about continued reading! ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Don’t waste your money
Great food and speedy service! Love this Pizza Hut!
Great food and even better people
Quality pizza, fresh, good price. The store was super clean and the guy who helped me was very very nice. Also they have free sucker's thats cool
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