Pizza Hut
1170 Dekalb Ave Unit 104-A, Sycamore
(815) 895-9862
Recent Reviews
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I tried to give the benefit of the doubt the first time, but twice in a row now, I have ordered delivery and had over an hour waiting for delivery after “out for delivery” text. Both times my food got delivered cold. This time when I contacted the store the only response I got was “all deliveries are out” and when I said it’d been over 40 minutes since delivery text they didn’t even respond. Good to say we will not be ordering again. Food was sub par at best and cold cold, not even kind of warm. Do yourself a favor and either stay away and order elsewhere, or do a pickup order.
Atmosphere: 1
Food: 1
Service: 1
Just ordered 30min ago and it was delicious, nice and hot they weren't skimpy on the meat or sauce. Cooked to perfection.
Atmosphere: 5
Food: 5
Service: 5
Worst experience with the management there app is crap and they don’t accept it and blame customer is wrong , never buying from this place
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Personal Pan Pizza
Wings were on point and my grandsons got personal pans which wrre hot fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
VERRYYY BAD EXPERIENCE. A MALE AND FEMALE HUNG UP IN MY FACE TWICE! I was not being disrespectful, or rude! My feelings are hurt.
Atmosphere: 1
Food: 1
Service: 1
Great food. Great service and all at a great price. The building has a nice welcoming feel too. Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Ordered delivery stuffed crust. Used way too much dough the pizza was leather aside from the toppings and hard to eat.
Atmosphere: 1
Food: 2
Service: 5
Taste was expected of typical pizza hut, but I'm honestly kind of impressed that they made a hand tossed crust where the end is normal but the center is so paper thin its crackly and crunchy.
Atmosphere: 3
Food: 2
Service: 3
I've given this Pizza Hut multiple chances, but the experience is always disappointing. The staff is rude right from the start, even before addressing any concerns, making it clear that customer service is not a priority here. On top of that, they consistently burn the pizzas—the crust is always overcooked and dry, and the toppings have a burnt taste. It's frustrating to pay for food that isn't even properly made. I won’t be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
I ordered pizza from here and tried to add on side of spicy garlic sauce and they told me that not possible i said iwould pay whatever it was on a new order to add into the box with the pizza and he rudely told me welp can't do that I miss my pizza
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The pizza was quite disappointing. Considering the price, this will stay almost at the bottom of the list of pizza places I tried. This rating is no way a reflection to the staff or the location. Staff was friendly and the location was alright. I'm just very disappointed at the quality of the food, considering I've spent $40+ with tips and everything for a pizza.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Personal Pan Pizza
Very disappointed on how they treated me and my order
Pizza Hut employee went above and beyond for my boyfriend tonight! He went to pick up the pizza (an hour late 🤦🏻♀️) and when he had got there the employee had told him, he could no longer give to him because it was policy. the employee was super helpful and accommodating by helping him reorder the pizza and helping my boyfriend with his request :) thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
CLEAN YOUR PIZZA CUTTERS. Ordered cheese pizza, and it REAKED of sausage/beef. we dont eat meat. disgusting. threw it all out
Atmosphere: 1
Food: 1
Service: 1
app says out of hand tossed pizza? how is PIZZA hut out of pizza? bruh
Atmosphere: 1
Food: 1
Service: 1
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