I don't know if it's just this location or all Portillos. The Italian beef has about half the meat it used to. I've been going to various Portillos locations for almost 40 years
Atmosphere: 4
Food: 1
Service: 3
erich Wagenknecht (Waggytalk)
The burger was great!
Food: 5
Service: 5
DJ L
The kids working were nice and efficient. The lettuce in my salad had seen better days. Since I took it to go I didn’t know until we got home. Should have listened to the previous reviews.
Very slow service all around. Took nearly 30 minutes from getting in line to getting the food. And the line was short - I was the second customer in line.Update 4/7/24Service much much better now. Even got this nice touch on the bag on our order - posted photo.
Atmosphere: 5
Food: 5
Service: 4
Debra Leahy
Great burgers
Atmosphere: 5
Food: 5
Service: 5
Jessiciah Brantley
Always a great place to eat. Took our 5 teens for a bite and they loved the "old " stuff?. Food was fresh and they even replaced my sons burger free of charge because he didn't like the BBQ sauce. Good family atmosphere, good food, fair prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Chocolate Cake Shake
Jeremy Hanna
Greek salad with chicken was totally burnt. Blackened to a crisp. Chile was good.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chicago Style Hot Dog Small French Fry
the crazy kids
Can't beat Portillos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake, Fries, Italian Beef, Sandwich
Great place, but it is a little expensive and overrated, but it's definitely a must try franchise, but not my run to for itilian
Atmosphere: 5
Food: 5
Service: 5
Sue
Very disappointed. Ordered 2 chopped salads to go. Container was a little over a fourth full.
Scott Essex
This is what they have come too. Large fry not even filled. Long wait times for an order not even filled correctly and yet it costs you more money and cheaper
Atmosphere: 3
Food: 1
Service: 1
James Tullis
Awesome quick food.
Atmosphere: 5
Food: 5
Service: 5
Henrrique Claudio (Rick)
Want an Italian beef and fries and chocolate cake shake. Yes, this is the place. They have an expansive menu, so you can find pretty much what you're looking for. (Sorry, no pizza. No shwarma ?) All our food was fresh and hot, but there was one thing that wasn't handled. I order ribs with NO sauce. I got the opposite. No biggie cause I'm no Karen. Definitely will go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Beef, Chicago Style Hot Dog Small French Fry, Fries, Italian Beef, Chocolate Cake Shake, Ribs
I don't know if it's just this location or all Portillos. The Italian beef has about half the meat it used to. I've been going to various Portillos locations for almost 40 years
Atmosphere: 4
Food: 1
Service: 3
The burger was great!
Food: 5
Service: 5
The kids working were nice and efficient. The lettuce in my salad had seen better days. Since I took it to go I didn’t know until we got home. Should have listened to the previous reviews.
Too much mayo on the sandwich
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger, Fries
Delicious cheeseburgers, tasty fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Fries, Hamburger, Cheeseburger
Very slow service all around. Took nearly 30 minutes from getting in line to getting the food. And the line was short - I was the second customer in line.Update 4/7/24Service much much better now. Even got this nice touch on the bag on our order - posted photo.
Atmosphere: 5
Food: 5
Service: 4
Great burgers
Atmosphere: 5
Food: 5
Service: 5
Always a great place to eat. Took our 5 teens for a bite and they loved the "old " stuff?. Food was fresh and they even replaced my sons burger free of charge because he didn't like the BBQ sauce. Good family atmosphere, good food, fair prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Chocolate Cake Shake
Greek salad with chicken was totally burnt. Blackened to a crisp. Chile was good.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chicago Style Hot Dog Small French Fry
Can't beat Portillos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake, Fries, Italian Beef, Sandwich
Restaurantji Recommends
Great place, but it is a little expensive and overrated, but it's definitely a must try franchise, but not my run to for itilian
Atmosphere: 5
Food: 5
Service: 5
Very disappointed. Ordered 2 chopped salads to go. Container was a little over a fourth full.
This is what they have come too. Large fry not even filled. Long wait times for an order not even filled correctly and yet it costs you more money and cheaper
Atmosphere: 3
Food: 1
Service: 1
Awesome quick food.
Atmosphere: 5
Food: 5
Service: 5
Want an Italian beef and fries and chocolate cake shake. Yes, this is the place. They have an expansive menu, so you can find pretty much what you're looking for. (Sorry, no pizza. No shwarma ?) All our food was fresh and hot, but there was one thing that wasn't handled. I order ribs with NO sauce. I got the opposite. No biggie cause I'm no Karen. Definitely will go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Beef, Chicago Style Hot Dog Small French Fry, Fries, Italian Beef, Chocolate Cake Shake, Ribs