I drove out town. It said online they close at 9:30pm and it was 10 min after 9pm.Thet girl wouldn't make me a sandwich, and there was 20min left and the open sign was on.The Franchise owner or whoever obviously could careless how his/her store is ran.Like most customers, i won't be giving that place, one more dollar from me.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Hottman
I don't usually complain, I used to work here so I get it and I try to be understanding but everytime I order there it's a mess. The sandwiches are a complete mess, no napkins in either bag. I have 6 sandwiches none of them labeled. While u don't HAVE to label them it's a nice thing to do. Maybe it's because it was my order and I did used to work there but it's every single time there is something wrong , or missing . To the point that I barely eat there at all anymore. Spending over 60$ for food should ensure it's correct, neat and has all essentials..I'd like to add it's in the evening that I try to visit.
Brent Borders
The two women working this particular shift were very nice and engaging with us.-Thanks for doing an awesome job ?
Jean Claude Angri
Taking online orders is fine if you have the staff to fill the orders. This place had a line out the door and no management to speak of and only 2 employees. It is notoriously understaffed. I feel bad for the poor kids working there. 45 minutes for a Subway sandwich is not acceptable.As far away from this one as possible
Lily Estes
Walking in, the restaurant was clean and the staff was friendly. The service was very quick and will be returning here for sure.
Laura Cook
Seeing as the phone never gets answered I'll put my issue online. Ordered last night online for pick up. Needless to say I was less then impressed, no cheese on either sandwich one of which I had ordered and paid for extra cheese - Philly steak. The other was missing 3 of the essentials that came with the sandwich to begin with!
Dennis Shiley
Loved it!
Johnny Angry
Taking online orders is fine if you have the staff to fill the orders. This place had a line out the door and no management to speak of and only 2 employees. It is notoriously understaffed. I feel bad for the poor kids working there. 45 minutes for a Subway sandwich is not acceptable.As far away from this one as possible
Theresa Todd
Great places. Very clean and personable pleasant servers
J Little
I've never had a bad experience at the Subway in Tolono.
Tolono subway has horrible service and doesn't even have the correct numbers to corporate for customers service. The meal was burnt bread on the outside and soggy inside. Mind you I didn't want it toasted. The kids in there and I do mean kids told me they couldn't return my money onto my card. They finally returned my money in cash after i demanding to speak to a manager or I would not be leaving, I had already returned the sandwiches. Idk if they actually thought I was going to leave without my money. Overall the shop is mismanaged and the employees under trained even for making sandwiches.
D Long
Yummy in my tummy lol
julie little
I've never had a bad experience at the Subway in Tolono.
I drove out town. It said online they close at 9:30pm and it was 10 min after 9pm.Thet girl wouldn't make me a sandwich, and there was 20min left and the open sign was on.The Franchise owner or whoever obviously could careless how his/her store is ran.Like most customers, i won't be giving that place, one more dollar from me.
Atmosphere: 1
Food: 1
Service: 1
I don't usually complain, I used to work here so I get it and I try to be understanding but everytime I order there it's a mess. The sandwiches are a complete mess, no napkins in either bag. I have 6 sandwiches none of them labeled. While u don't HAVE to label them it's a nice thing to do. Maybe it's because it was my order and I did used to work there but it's every single time there is something wrong , or missing . To the point that I barely eat there at all anymore. Spending over 60$ for food should ensure it's correct, neat and has all essentials..I'd like to add it's in the evening that I try to visit.
The two women working this particular shift were very nice and engaging with us.-Thanks for doing an awesome job ?
Taking online orders is fine if you have the staff to fill the orders. This place had a line out the door and no management to speak of and only 2 employees. It is notoriously understaffed. I feel bad for the poor kids working there. 45 minutes for a Subway sandwich is not acceptable.As far away from this one as possible
Walking in, the restaurant was clean and the staff was friendly. The service was very quick and will be returning here for sure.
Seeing as the phone never gets answered I'll put my issue online. Ordered last night online for pick up. Needless to say I was less then impressed, no cheese on either sandwich one of which I had ordered and paid for extra cheese - Philly steak. The other was missing 3 of the essentials that came with the sandwich to begin with!
Loved it!
Taking online orders is fine if you have the staff to fill the orders. This place had a line out the door and no management to speak of and only 2 employees. It is notoriously understaffed. I feel bad for the poor kids working there. 45 minutes for a Subway sandwich is not acceptable.As far away from this one as possible
Great places. Very clean and personable pleasant servers
I've never had a bad experience at the Subway in Tolono.
Restaurantji Recommends
Yummy in my tummy lol
Tolono subway has horrible service and doesn't even have the correct numbers to corporate for customers service. The meal was burnt bread on the outside and soggy inside. Mind you I didn't want it toasted. The kids in there and I do mean kids told me they couldn't return my money onto my card. They finally returned my money in cash after i demanding to speak to a manager or I would not be leaving, I had already returned the sandwiches. Idk if they actually thought I was going to leave without my money. Overall the shop is mismanaged and the employees under trained even for making sandwiches.
Yummy in my tummy lol
I've never had a bad experience at the Subway in Tolono.
Not as good as it used to be