Stopped in with my husband and 3 year old daughter at 7pm 6/5. There was no one else in the store. We ordered 3 sandwiches. One being a child’s roast beef. The girl seemed to not know whether this was an option, even though we’ve ordered it before. We asked for one sandwich to be a meal, as well as the children’s sandwich. The boy said - so 2 small drinks? I asked if the kids meal came with an apple juice and chips. He didn’t seem to know. We tipped $5. When we sat down, the two looked at each other and motioned with their hands as guns like they were going to shoot themselves because we were going to sit down to eat. I guess they didn’t realize we saw them. Very uninviting. We packed up and left to eat at home. We were trying to support local. Our other experiences here have been a stark contrast to our experience tonight.
Angela Mencin-Martin
Just a quick note to say that I visited your location twice this week and Ryan and then Liam served me. Such great young men. Polite, engaging, mature and overall excellent customer service. Tremont location is not the closest to my home or work but I will continue to drive a little out of my way because of the service given and the cleanliness of the restaurant!
Indira Roraback
I used to be a regular here until they changed the management a few months ago, I usually go in the afternoon after I get off of work but about a month ago I went in during lunch time. When I went inside there were only a few people in front of me but it took them about 8-10 minutes to get to me then when it finally did this old lady walked away and took a order for the drive thru that just arrived when I had been waiting. When she finally got to me she had an attitude and was super rude, but I was hungry and just wanted to get the sandwich and get out so I continued saying what I wanted. When she was toasting my sandwich she touched her face around her mouth then didn’t change her gloves… does subway just hire anyone now? I wasn’t going to make a review since I already reported her, but multiple of my friends have had similar experiences with the same women and no one should have to deal with that when they just want some food. So be warned not to go there until they get some sense and get rid of her.
blaze r
I went one afternoon for a quick lunch while on my break, and I was immediately greeted by an older woman who seemed very irritated from the start. I hadn’t been to subway in a while so I asked for a few minutes to look over the menu, when I did she sighed and rolled her eyes then continued to ask me what kind of bread 20 seconds later. There was also a young girl there who she was talking to in a very unprofessional manner and using inappropriate language. I get that it’s a fast food place and not meant to be fancy but it is still a job and needs to be treated as such. I didn’t feel welcome at all. I urge whoever owns this place to get her out or you will continue loosing customers.
Dave Eyman
We made a quick stop at this location while traveling. The staff working was very welcoming and polite. We were the only customers at the time, and they eagerly satisfied our needs. The food was fresh and promptly assembled and served. The store was very clean, and the atmosphere was the typical Subway. The parking lot allowed us easy access with our RV and car in tow. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
aspen m
I asked for the cheese bread and she gave me regular and when I called and asked to have her remake it she told me I would have to pay for it when she was the one who didn’t make it right. It was very unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Jake Bailey
Come here everyday for a bite after work, always good service even when busy everyone is doing a great job. Jadon made my BMT today and it looks great!
Thanks Jadon!
Atmosphere: 5
Food: 5
Service: 5
Don Carnicle Jr
Used the App to place an order. Decided not to drive to the store until my order showed as ready in the App. Unfortunately, when I got there, they were just starting the order. 25 minutes later before order ready. Sadly this seems to be the common experience at this store, I will not be returning. Will be checking out the Subway in Morton.
Atmosphere: 3
Food: 3
Service: 2
courtney Mattus
The best service ever! To the girl with the tree tattoo on her forearm. You are amazing. I am OCD about how I like my food and I never really complain out loud but you made my sandwich the way I would make my sandwich. I noticed you picking out the big chunks of lettuce and you even picked off the stems from some of the spinach leaves. You confirmed with me if I had enough toppings or not. You were meticulous. I just wanted to let you know that nobody does this. You were reading my mind and anticipated what I wanted. I wanted to let you know I appreciate it. I know this was only a sandwich but I truly mean it when I say, you will do great things!
Atmosphere: 5
Food: 5
Service: 5
rigo ramos
As i was ordering my sandwich i noticed a girl slicing ham At the same time she was texting on her phone with no gloves After putting her phone down she pickted up the sliced ham She grabed it with no gloves and placed it in to a silver container And as she waited for the slicer to finish slicing the ham she scratched the side of her eye with her thumb and right after that she picked up the rest of the ham with that same hand right hand there is I was surpriced because they always use gloves. And by the way i have it on video....
Who is managing this establishment I have applied and nobody answers phone I came through last week to order food and they didn’t know what the hell they were doing so my wife said I should apply she thinks I can get them into shape
Atmosphere: 1
Service: 1
Carl Baer
Wrong sandwich. Ask for a tip on payment? Cmon man!
Service: 1
Lori Day
So glad the Tremont location accepts coupons!!!! Great subs!!!!
Atmosphere: 5
Food: 5
Service: 5
Mercy Mckenzie
My order is ALWAYS WRONG. THERE IS ALWAYS SOMETHING MISSING ON MY SANDWICH. OR MADE WRONG. The sandwich ingredients are fresh, but I have to check my sandwiches before I leave EVERY SINGLE TIME. Just to make sure they are correct.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cold Cut Combo
Adele W
An extra kind sandwich artist helped me today. Perfect sandwich!
Stopped in with my husband and 3 year old daughter at 7pm 6/5. There was no one else in the store. We ordered 3 sandwiches. One being a child’s roast beef. The girl seemed to not know whether this was an option, even though we’ve ordered it before. We asked for one sandwich to be a meal, as well as the children’s sandwich. The boy said - so 2 small drinks? I asked if the kids meal came with an apple juice and chips. He didn’t seem to know. We tipped $5. When we sat down, the two looked at each other and motioned with their hands as guns like they were going to shoot themselves because we were going to sit down to eat. I guess they didn’t realize we saw them. Very uninviting. We packed up and left to eat at home. We were trying to support local. Our other experiences here have been a stark contrast to our experience tonight.
Just a quick note to say that I visited your location twice this week and Ryan and then Liam served me. Such great young men. Polite, engaging, mature and overall excellent customer service. Tremont location is not the closest to my home or work but I will continue to drive a little out of my way because of the service given and the cleanliness of the restaurant!
I used to be a regular here until they changed the management a few months ago, I usually go in the afternoon after I get off of work but about a month ago I went in during lunch time. When I went inside there were only a few people in front of me but it took them about 8-10 minutes to get to me then when it finally did this old lady walked away and took a order for the drive thru that just arrived when I had been waiting. When she finally got to me she had an attitude and was super rude, but I was hungry and just wanted to get the sandwich and get out so I continued saying what I wanted. When she was toasting my sandwich she touched her face around her mouth then didn’t change her gloves… does subway just hire anyone now? I wasn’t going to make a review since I already reported her, but multiple of my friends have had similar experiences with the same women and no one should have to deal with that when they just want some food. So be warned not to go there until they get some sense and get rid of her.
I went one afternoon for a quick lunch while on my break, and I was immediately greeted by an older woman who seemed very irritated from the start. I hadn’t been to subway in a while so I asked for a few minutes to look over the menu, when I did she sighed and rolled her eyes then continued to ask me what kind of bread 20 seconds later. There was also a young girl there who she was talking to in a very unprofessional manner and using inappropriate language. I get that it’s a fast food place and not meant to be fancy but it is still a job and needs to be treated as such. I didn’t feel welcome at all. I urge whoever owns this place to get her out or you will continue loosing customers.
We made a quick stop at this location while traveling. The staff working was very welcoming and polite. We were the only customers at the time, and they eagerly satisfied our needs.
The food was fresh and promptly assembled and served. The store was very clean, and the atmosphere was the typical Subway. The parking lot allowed us easy access with our RV and car in tow. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
I asked for the cheese bread and she gave me regular and when I called and asked to have her remake it she told me I would have to pay for it when she was the one who didn’t make it right. It was very unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Come here everyday for a bite after work, always good service even when busy everyone is doing a great job. Jadon made my BMT today and it looks great!
Thanks Jadon!
Atmosphere: 5
Food: 5
Service: 5
Used the App to place an order. Decided not to drive to the store until my order showed as ready in the App. Unfortunately, when I got there, they were just starting the order. 25 minutes later before order ready. Sadly this seems to be the common experience at this store, I will not be returning. Will be checking out the Subway in Morton.
Atmosphere: 3
Food: 3
Service: 2
The best service ever! To the girl with the tree tattoo on her forearm. You are amazing. I am OCD about how I like my food and I never really complain out loud but you made my sandwich the way I would make my sandwich. I noticed you picking out the big chunks of lettuce and you even picked off the stems from some of the spinach leaves. You confirmed with me if I had enough toppings or not. You were meticulous. I just wanted to let you know that nobody does this. You were reading my mind and anticipated what I wanted. I wanted to let you know I appreciate it. I know this was only a sandwich but I truly mean it when I say, you will do great things!
Atmosphere: 5
Food: 5
Service: 5
As i was ordering my sandwich i noticed a girl slicing ham
At the same time she was texting on her phone with no gloves
After putting her phone down she pickted up the sliced ham
She grabed it with no gloves and placed it in to a silver container
And as she waited for the slicer to finish slicing the ham she scratched the side of her eye with her thumb and right after that she picked up the rest of the ham with that same hand right hand there is
I was surpriced because they always use gloves. And by the way i have it on video....
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
Who is managing this establishment I have applied and nobody answers phone I came through last week to order food and they didn’t know what the hell they were doing so my wife said I should apply she thinks I can get them into shape
Atmosphere: 1
Service: 1
Wrong sandwich. Ask for a tip on payment? Cmon man!
Service: 1
So glad the Tremont location accepts coupons!!!! Great subs!!!!
Atmosphere: 5
Food: 5
Service: 5
My order is ALWAYS WRONG. THERE IS ALWAYS SOMETHING MISSING ON MY SANDWICH. OR MADE WRONG. The sandwich ingredients are fresh, but I have to check my sandwiches before I leave EVERY SINGLE TIME. Just to make sure they are correct.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cold Cut Combo
An extra kind sandwich artist helped me today. Perfect sandwich!
Atmosphere: 5
Food: 5
Service: 5
Loading...