Arby's
820 Edwardsville Rd, Troy
(618) 667-1082
Recent Reviews
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With respect to wifi π, this location is well below acceptable.
The company that Pilot Flying J uses to manage their wifi absolutely sucks.
Doesn't take online coupons. Get it together!
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Service: 1
Very pleasant people. They definitely have passion for customer service.
You employees like to tease people of other color with their good
They act like they going to hand you your good within fingertip reach then drop it on the counter on front of you
This is the 2nd time they have done this in 3 months
If your going to hand them their food them do so not put it in front of them and drop it on the counter
Even the manager of the pilot travel center confronted them twice about this ,,both times
They weren't to happy about it both times
These are their customers you doing this to
7/27/24
Atmosphere: 1
Food: 3
Service: 1
Tables dirty. I cleaned our table. Lemonade was not good.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Arby's Signature Sandwiches
Very disappointed that they wasn't opened as sxheduled
On my way to work I walked in to this restaurant and ordered SPICY CHICKEN SANDWICH(combo) but instead they gave me totally different order with Pork product in it.unknowingly I took it and after opening the meal I returned but the lady at the counter was rude and unprofessional with very bad attitude. Therefore double check your orders before you leave. Donβt recommend anyone to have business with this facility.
Parking: Reserved parking
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Arby's Signature Sandwiches
Ordered the French Dip and Swiss as well as a Big Cheese I believe. Never got the au ju sauce. Called up and informed the store when I noticed as we had gone through the drive-thru and didn't see until we got home. Even though right before we pulled away from the window, i confirmed with the worker that the juice was in the bag and he said "yes". They said I had to come back to the store to receive a refund. Definitely need some better service and training.Edit: Company responded and I answered the questions on the link provided. We shall see if things get fixed.
Atmosphere: 1
Food: 1
Service: 1
This Arbyβs is just a great they will even make my food fresh if I ask for it.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Brisket Ssndwich
Restaurantji Recommends
Really great breakfast wrap. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Very good and if you have ANY problems whatsoever don't hesitate to speak to staff here they actually care.
Took my order at the window.
Atmosphere: 3
Food: 5
Service: 3
Would have been a 4 but had like 6 fries in a large and they were over
Atmosphere: 3
Food: 3
Service: 4
Good food got
Atmosphere: 5
Food: 5
Service: 5
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