Baskin-Robbins
809 Edwardsville Rd Unit 2, Troy
(618) 667-9931
Recent Reviews
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Our first time going to this location. 31 flavors? No, more like 5. I pull up in the drive through and order 3 sundaes. There is no list of the flavors on the board, so you have to ask specifically for each one. I said do you have pistachio ice cream? No, we don’t have that the lady says. Ok so you have coconut, no we don’t have that,she said again. Okay how about strawberry cheesecake? We don’t have that.
Okay, well what do you have!?? There is a menu inside if you want to look she said with a poor attitude. Whatever I’ll just take an Oreo Sundae. Better off going to Dairy Queen just across the street and kitty corner from this location.
Food: 1
Service: 2
We went in today to pick up a cake order unfortunately the freezer got unplugged and the cake was not able to be sold to us I was in a panic cuz we were celebrating my daughters birthday and it seemed like everything was going wrong but Evyn a worker there did everything to make up for it I just want Evyn to know they made my daughters day she loved it Ty so much I will never forget you and your kindness!
Atmosphere: 5
Food: 5
Service: 5
We went in today to pick up a cake order unfortunately the freezer got unplugged and the cake was not able to be sold to us I was in a panic cuz we were celebrating my daughters birthday and it seemed like everything was going wrong but Evyn a worker there did everything to make up for it I just want Evyn to know they made my daughters day she loved it Ty so much I will never forget you and your kindness!
Atmosphere: 5
Food: 5
Service: 5
It says it’s a Baskin-Robbins store, but it doesn’t have Baskin Robbins gift
Service: 1
Shake was good
Ordered my food, stood there, gave them my money, and had no food. Wow! I asked, and they said I would get it when I got it! I was there for 15 minutes already! Just two breakfast sandwiches?? Thiefs! This how they make their money by stealing it from so-called customers.
Great people make this shop worth the trouble their lot can be. The product is good and they move the lines well.
Ya can’t beat a good doughnut
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