Baskin-Robbins
809 Edwardsville Rd Unit 2, Troy
(618) 667-9931
Recent Reviews
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Came in late Friday with 11 family members. Asked if they had enough time to serve us. They said sure. The two employees jumped right on the order and got us all the ice creams and we had enough time to eat it and get out just at closing. Your employees were very professional and we were completely satisfied. Thanks for the extra effort late on Friday.
A travelers dream pit stop! This establishment is right off of a major highway and easy to get to. Baskin Robbins offers an array of fresh donuts and a tad bit more to curve that growl of hunger. The dining area is kept clean and sanitary. Easy side door access for all sizes of individuals. The employees were all eager to satisfy customers' needs and were extremely friendly. This is a great spot for a family to go for a night snack or just something simple to pass by the time in between college classes. The restaurant has easy wi fi access and plenty of parking. My children and I had a nice and memorable time eating a unique selection of donuts while enjoying the adequate prices and each other's company.
Our first time going to this location. 31 flavors? No, more like 5. I pull up in the drive through and order 3 sundaes. There is no list of the flavors on the board, so you have to ask specifically for each one. I said do you have pistachio ice cream? No, we don’t have that the lady says. Ok so you have coconut, no we don’t have that,she said again. Okay how about strawberry cheesecake? We don’t have that.
Okay, well what do you have!?? There is a menu inside if you want to look she said with a poor attitude. Whatever I’ll just take an Oreo Sundae. Better off going to Dairy Queen just across the street and kitty corner from this location.
Food: 1
Service: 2
We went in today to pick up a cake order unfortunately the freezer got unplugged and the cake was not able to be sold to us I was in a panic cuz we were celebrating my daughters birthday and it seemed like everything was going wrong but Evyn a worker there did everything to make up for it I just want Evyn to know they made my daughters day she loved it Ty so much I will never forget you and your kindness!
Atmosphere: 5
Food: 5
Service: 5
We went in today to pick up a cake order unfortunately the freezer got unplugged and the cake was not able to be sold to us I was in a panic cuz we were celebrating my daughters birthday and it seemed like everything was going wrong but Evyn a worker there did everything to make up for it I just want Evyn to know they made my daughters day she loved it Ty so much I will never forget you and your kindness!
Atmosphere: 5
Food: 5
Service: 5
It says it’s a Baskin-Robbins store, but it doesn’t have Baskin Robbins gift
Service: 1
Shake was good
Ordered my food, stood there, gave them my money, and had no food. Wow! I asked, and they said I would get it when I got it! I was there for 15 minutes already! Just two breakfast sandwiches?? Thiefs! This how they make their money by stealing it from so-called customers.
Great people make this shop worth the trouble their lot can be. The product is good and they move the lines well.
Ya can’t beat a good doughnut
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