Very nice BK! Cashier was very friendly and food was great and didnt wait but 5 minutes!
Maurice W2
HARD HEAD what's so hard about listening noone was in line smfh I said no pork and what do I get. Burger nees to be fined . When staff eating I bet they wouldn't count this as food.
Wendy Pierson
Jamie is great
Breaking Free
So we came in at 2pm. They took our order food came quickly. We told the girl behind the counter the tables were dirty she came out immediately with another person and both cleaned the entire place. Tables, floors, walls they cleaned everything. I made sure to pull the girl aside and tell her thank you for acting so quickly. Great food and people. The only BK we will go to and we live on the opposite side of Edwardsville where there are 2 other locations closer to me.
Anne Trout
I went through the drive-thru around 1pm on a Tuesday. The woman taking the order at the speaker cut me off every time I started to say something and rushed me to make an order. Then when I got to the window to pay she didn’t say anything at all and grabbed my card while holding a lukewarm, wet, dirty cup of tea with no ice for me to take. And a wet straw. Gave me my food and didn’t say a word. Just handed me the bag and shut the window. RUDE rude rude And the food sucks. The onion rings are mushy and cold and taste weird, and the burger is old. I didn’t even attempt to drink the tea…just threw it away immediately. I tried 2 onion rings and threw those away also. Took one bite of the burger and it went in the trash. My last time here.
Michael Pilger
We had Whopper meals. We got union rings instead of fries, very tasty. The Whoppers were okay, a bit bland. They came with large drinks. Around $15 for two meals with coupon.
Richard Merrill
I have eaten at this BK regularly over many years now, and the ownership and staff running this one are awesome. I always get a nicely prepared sandwich with fresh ingredients, that is a very reasonable price. Thank you for all the Big Fish sandwiches over the years, ladies.
The food was cold, chicken sandwich was reheated and chicken tasted stale, they repalced it but it was just the same. The fries were spongy and cold. I spoke to the overly aggressive manager, she said she was having a bad day and short handed. I think that's a bad excuse, they were not busy at all and even of short handed they should have been able to serve what people are paying for.
The bread on the original chicken was as stale as you could get. Crunchy stale. Shame.
Food: 2
Service: 5
Emma Gillum
It seems everything I have ordered food with specific instructions they ALWAYS get it wrong! Not sure will ever go back when no one can read or follow instructions!!!!
Atmosphere: 3
Food: 1
Service: 3
Monica H
Went to the Troy IL location. Made it through the drive thru line pretty quick. Although the drive thru attendant is friendly, they need to give some attention to special requests. I usually I request no ice, because of sensitive teeth, my drink almost always has ice in it. Also, extremely sad that when you replace a small beverage for a coffee you pay more than $1 more. I'm pretty sure coffee costs more than soda.
Atmosphere: 4
Food: 4
Service: 4
Julia Bernice
Ordered a whopper with no ketchup extra onion. Got a whopper with no ketchup and no onion. Get it together, this place always messes up my food.
Atmosphere: 1
Food: 1
Service: 1
Annette Miller
My son says, " it tastes weird." Took a look and an obvious burnt sausage biscuit. This was my son's breakfast before school, running late. Thankfully we also ordered hash browns that weren't burnt. You can do better Burger King!
Very nice BK! Cashier was very friendly and food was great and didnt wait but 5 minutes!
HARD HEAD what's so hard about listening noone was in line smfh I said no pork and what do I get. Burger nees to be fined . When staff eating I bet they wouldn't count this as food.
Jamie is great
So we came in at 2pm. They took our order food came quickly. We told the girl behind the counter the tables were dirty she came out immediately with another person and both cleaned the entire place. Tables, floors, walls they cleaned everything. I made sure to pull the girl aside and tell her thank you for acting so quickly. Great food and people. The only BK we will go to and we live on the opposite side of Edwardsville where there are 2 other locations closer to me.
I went through the drive-thru around 1pm on a Tuesday. The woman taking the order at the speaker cut me off every time I started to say something and rushed me to make an order. Then when I got to the window to pay she didn’t say anything at all and grabbed my card while holding a lukewarm, wet, dirty cup of tea with no ice for me to take. And a wet straw. Gave me my food and didn’t say a word. Just handed me the bag and shut the window. RUDE rude rude And the food sucks. The onion rings are mushy and cold and taste weird, and the burger is old. I didn’t even attempt to drink the tea…just threw it away immediately. I tried 2 onion rings and threw those away also. Took one bite of the burger and it went in the trash. My last time here.
We had Whopper meals. We got union rings instead of fries, very tasty.
The Whoppers were okay, a bit bland.
They came with large drinks.
Around $15 for two meals with coupon.
I have eaten at this BK regularly over many years now, and the ownership and staff running this one are awesome. I always get a nicely prepared sandwich with fresh ingredients, that is a very reasonable price. Thank you for all the Big Fish sandwiches over the years, ladies.
Tasty Burger
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper, Texas Double Whopper Add Cheese and Bacon, French Fries, Hamburger, BK Chicken Fries, Whopper Patty, Bacon King, Classic Wrap Spicy Wrap Honey Mustard Wrap, Whopper, Double Whopper, Bacon Cheeseburger, Flame Grilled Beef, Onion Rings, Whopper Jr, Bacon King Meal
The food was cold, chicken sandwich was reheated and chicken tasted stale, they repalced it but it was just the same. The fries were spongy and cold. I spoke to the overly aggressive manager, she said she was having a bad day and short handed. I think that's a bad excuse, they were not busy at all and even of short handed they should have been able to serve what people are paying for.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
The bread on the original chicken was as stale as you could get. Crunchy stale. Shame.
Food: 2
Service: 5
It seems everything I have ordered food with specific instructions they ALWAYS get it wrong! Not sure will ever go back when no one can read or follow instructions!!!!
Atmosphere: 3
Food: 1
Service: 3
Went to the Troy IL location. Made it through the drive thru line pretty quick. Although the drive thru attendant is friendly, they need to give some attention to special requests. I usually I request no ice, because of sensitive teeth, my drink almost always has ice in it. Also, extremely sad that when you replace a small beverage for a coffee you pay more than $1 more. I'm pretty sure coffee costs more than soda.
Atmosphere: 4
Food: 4
Service: 4
Ordered a whopper with no ketchup extra onion. Got a whopper with no ketchup and no onion. Get it together, this place always messes up my food.
Atmosphere: 1
Food: 1
Service: 1
My son says, " it tastes weird." Took a look and an obvious burnt sausage biscuit. This was my son's breakfast before school, running late. Thankfully we also ordered hash browns that weren't burnt. You can do better Burger King!
Food: 1
Service: 3
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