Cracker Barrel Old Country Store

2001 Formosa Rd, Troy
(618) 667-2021

Recent Reviews

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Tracy Frost

I love Cracker Barrel but why did u take ham(except for breakfast), roast beef, chicken & dumplings off the menu? You also took the 3 side option off! I know you now offer pot roast, not the same! You dont even have an extra menu for breakfast! Don't like it!

Food: 5

Service: 5

Recommended dishes: Carrots, Fried Okra

bruce walker

Chicken and rice special on Mondays, is really delicious 😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Pot Pie, Southern Fried Chicken

Tam

Always good food, with friendly employees.

Atmosphere: 4

Food: 5

Service: 5

Amanda Alfaro

We ordered two of the heat n serve meals that feed 4-6 people at $119 a piece for Thanksgiving. Pick up was a breeze and the rep that brought the big boxes of our meals out was very kind, explained everything and had a great attitude! The meal itself was just not like the dining in meal. The green beans tasted like an aluminum can, the dressing was wet and gritty and the sweet potatoes were terribly bland. I called and spoke with Heather the manager and she apologized. This has been the worst meal I’ve had from there and I know the indoor dining food isn’t like this as I’ve eaten there many times. Think before putting so much into a meal for a special holiday.

Mike Rumsey

Great service, dependable menu. It is time to clean the sun shades...

Atmosphere: 4

Food: 5

Service: 5

Diana Bertels

Food is great very busy so service was a little slow but staff was very nice

Atmosphere: 5

Food: 5

Service: 4

Miz Anthrope

Joey is phenomenal- he is the best waiter and very attentive. We had a table of 10! Then we returned with a table of 18 and Alexandria kicked ass and took names - this place is a regular gathering spot for us when our family comes from out of town

Atmosphere: 5

Food: 5

Service: 5

Chris Lovell

Grabbed breakfast over Thanksgiving weekend. They were super busy, we got one of the last parking spots in the lot. We were seated quickly and food was delivered fast.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Clements

Went on Thanksgiving day. Fast service and excellent food. Nice and friendly staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Fried Steak

Amy Wiess

Great food and fun things to buy in their shop. Great friendly staff.

Atmosphere: 4

Food: 4

Service: 4

Rodney Smith

Service was Fantastic and for was awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Fried Steak

Mary Reece

Delicious

Parking: Not crowded

Wheelchair accessibility: Easy to use.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loaded Baked Potato, Scrambled Eggs, Carrots, Fried Apples, Chicken Pot Pie, Biscuits and Cornbread, Silverware, Biscuits and Gravy, Roast Beef, Country Fried Steak, Southern Fried Chicken

Drew Garrison

Excellent server and atmosphere. We hadn't been here in years. Was worth every dollar.

Atmosphere: 5

Food: 4

Service: 5

Jean Nobbe

Great food and staff

Parking: The parking lot is large enough to accommodate all customers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carrots, Fried Apples, Biscuits and Gravy, Country Fried Steak

Rebecca Willmann

DO NOT ORDER THROUGH THE ONLINE call center! It took 3 calls and I eventually had to place my order on the website (I wanted to talk to a human). Every time I called the call center told me that I couldn’t order certain menu items. One time it was okra, one time it was even chicken and dumplings- which is a staple! They told me that they removed it from the menu for the 3 weeks leading up to Thanksgiving and that I would be available after that time. The 3rd time I called they told me that the whole system is down and to call back in 30 mins. The staff at my local restaurant were friendly and helpful so I gave 2 stars but I will never order a pick up order again!

Atmosphere: 1

Food: 5

Service: 2

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Cracker Barrel Old Country Store

2001 Formosa Rd, Troy, IL 62294
(618) 667-2021