Jimmy John's

649 Edwardsville Rd, Troy
(618) 505-0655

Recent Reviews

Sort by
Natalie “Natalie Weigel Bock” Bock

Everything was a expected

Atmosphere: 5

Food: 5

Service: 5

Michael-Mohawk-Thez Strong

Great sandwiches. Great price. Great job people.

Atmosphere: 5

Food: 5

Service: 5

Tracy McDermott

Walked in and stood at counter for quite a while without any acknowledgment. No one else in the place and only one car in the drive through and 3 employees working. We left and will not be back.

Ross

Terrible! Staff is so rude! Always out of bread. How is a sandwich shop out of bread?! Who is running this place?!!

Atmosphere: 1

Food: 1

Service: 1

Robert Moriarty

Paid 42$ for two sandwiches the is no prices on menu.Ask what the price was per sandwich. Worker said look at register and time by two. Never been to a JJ before. Until now If I'm paying 42$ for 2 sandwiches. When a customer asks, give polite response. Kids.. won't be joining to them again.If your a franchise you might want to train your employees. Troy,Il

Atmosphere: 1

Food: 5

Service: 1

Brent Beltz

This is a very clean Jimmy Johns, and the staff are friendly and helpful. They work really fast to attempt to get your food to you as quickly as possible.

Atmosphere: 5

Food: 5

Service: 5

Scott Draminski

People were pleasant and greeted us when we first arrived. Sandwich was made our way and correct. Sandwich had lots of meat and veggies, making it very tasty. Would recommend, plus the place is clean with seating for small and large groups.

Atmosphere: 5

Food: 5

Service: 5

Joe Viviano

Went at 830 and the guy told us that they were out of bread..... lie... and they could only use card probaly meaning they closed the cash drawers early. The sign says 9 clearly maybe you should close the store earlier if you can't find workers that'll do the job

Brian (Blpgifts)

Order hot peppers on my number eight they put one hot pepper twice on the very end of my sandwich I do not suggest this location

Lori Cox

PESTO Bowtie salad was expired.

Matt Ceranski

Food was terrible. Don't eat this crap. A mini john? More like a garbage john.

Atmosphere: 3

Food: 1

Service: 3

Jennifer Goodkind

As advertised, fast, courteous, delicious food. Bread was fresh and soft, with all the fixings. Would recommend this location.

Food: 5

Service: 5

Michael Dawson

Here's the lid that's supposed to be covering the tub holding 'yesterday's bread'. It's been knocked off onto the dining room floor. Imagine how slippery it is. It was there when I got here. It was there when I left — a half hour later. No telling how long it has been there. While I was there I observed 2 employees completely ignore this and walk around it — and one of them did it twice. These employees are somewhat below the bare minimum. Evidently none of them care very much about anything. This reflects poorly on the Jimmy John's chain of restaurants.
Tuesday, July 30, 2024, 5:15 p.m. to 5:45 p.m.

EDIT: AND NOW THE "OWNER" WANTS *ALL* OF MY PERSONAL INFORMATION TO GET *ALL* OF THE DETAILS OF MY REVIEW BECAUSE THEY'RE ONLY INTERESTED IN EXPLOITING THEIR CUSTOMERS AND THEY'RE TOO STUPID TO UNDERSTAND MY REVIEW WHICH CONTAINS *ALL* OF THE DETAILS OF THE SITUATION.
WHAT A PATHETIC AND OBVIOUS PLOY BY THE "OWNER".
BOTTOM LINE: THEY DON'T WANT TO HEAR FROM ANYONE UNDER ANY CIRCUMSTANCE. HOW SELF-SERVING, ARROGANT, DISRESPECTFUL, AND IRRESPONSIBLE.
IT WILL LIKELY BE A LONG WHILE BEFORE I EVER VISIT ONE OF THESE RESTAURANTS AGAIN.
THEY'RE FAR TOO IGNORANT TO DESERVE MY BUSINESS.

Atmosphere: 1

Food: 5

Service: 1

Derek B

Fast and friendly service. Great sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Chris coco

Always good sandwiches decent price, this particular store was like a refrigerator inside

Atmosphere: 3

Food: 5

Service: 5

Loading...