3 times in a month I ordered extra meat and was charged 20 bucks for it but no extra meat. They have it fixed to where you can not see how much meat they put on your sandwich. I won't be back.
Noah Sayers
Got a sandwich from there this morning. The elderly woman who made it was extremely rude. Not only that, but she messed my order up, badly. Didn’t toast my bread or apply the correct sauces. Put the vinegar directly on the bread before any other ingredients so it was very soggy. She refused to make me a new sandwich after I let her know.
Abby Mueller
mona was incredibly rude and made our sandwich with the wrong sauce, drink station and tables were also incredibly filthy
Jim Farley
Had two sandwiches two drinks , bag of chips and three cookies $36.00 way over priced for SUBWAY. Then I gave 20% tip I’m a dumb ass.
Zachary Miller
I don't know who the new owners are but got really sick from the meatball sub last week.. health inspecter need to investigate into the business, they don't like to waste any food
Allen Dennis
I ordered a salad and it was poorly made. The protein wasn't chopped and was placed on top. Underneath the protein the salad was dry as there was no dressing applied to it
Bubix
I ordered a pepperoni and cheese dipper, got no pepperoni in it and didn't get my side of ranch. And I asked for extra sauces on my sandwich and barely got any. This location is so hit and miss that I've stopped ordering from here so often but how do you miss pepperoni in a pepperoni and cheese dipper? it wasn't busy, there was one person in the whole store ordering and no other onlines. Also I called because I wanted to speak to a manager and was told one wouldn't be there till Tuesday.
Atmosphere: 1
Food: 1
Service: 1
Julie-Ann Bieneck
Team for both of my sandwich orders wrong. Advised me to waste gas return and have them remade. Asked to speak to supervisor and said they won’t be in three days from now. Make sure you watch these workers make your sandwich if you order at this location.
Service: 1
Todd Mitchell
Came here after bad service at the Glen Carbon location. The ladies could not have been nicer. They acknowledged us right away, even though they were busy, and stayed very pleasant throughout our visit. The food was great. We appreciate it.
Sophie P
Went in for two sandwhichs and was helped by two older women today July 12, around 11am. Was reading off an order from the phone and the lady making the sandwiches got very visibly upset. The sandwhich were supposed to be toasted but were still soft and made poorly right in front of my eyes. Then I asked for a churro and the lady sighed as if I had inconvenienced her by asking her to do her job. Mind you there was not another customer in sight. Once she did give the churro, it was disgusting. No cinnamon sugar, under cooked, and straight up gross. Bad service, bad attitudes, and bad food.
THIS SUBWAY CLOSES AT 9, NOT IT'S DOOR POSTED 9:30. This Subway honors most, if not all coupons. But it's very much understaffed, and the workers who ARE there, seem VERY overworked. I've never had a complaint about the food. All in all, the food and the folk are awesome, very personable. But how the owners staff the restaurant, it makes you wonder if they want profits over produced product?
Atmosphere: 3
Food: 5
Service: 5
John Shipley
Very poor selection of topping. I believe that the employee had put away the prep table sides early hoping he could just sit at the table watching tiktoc until he shift was over. Worst $20 sandwich meal I've ever had. He didn't even cut the sandwich in half or give me an option to put sauce on top I really would have like something on my dry no topping sandwich.
Atmosphere: 1
Food: 1
Service: 1
Bryan Gould
Service was terrible and wait times are ridiculous.... Sub was made wrong and when he picked my sandwich up to to wrap it up half my toppings fell out on the counter.... Won't be going back
Atmosphere: 1
Food: 2
Service: 1
tyty tytosh
the food was disgusting and not even cooked ?
Atmosphere: 3
Food: 1
Service: 1
Jackie Hodges
ordered several sandwiches and only was labeled...with the wrong sandwich... the lady at the front counter was very unfriendly, never smiled, never even greeted me. All she said was on-line? When I walked through the door. When I said have a nice day all she said was 'umm hmmm".
3 times in a month I ordered extra meat and was charged 20 bucks for it but no extra meat. They have it fixed to where you can not see how much meat they put on your sandwich. I won't be back.
Got a sandwich from there this morning. The elderly woman who made it was extremely rude. Not only that, but she messed my order up, badly. Didn’t toast my bread or apply the correct sauces. Put the vinegar directly on the bread before any other ingredients so it was very soggy. She refused to make me a new sandwich after I let her know.
mona was incredibly rude and made our sandwich with the wrong sauce, drink station and tables were also incredibly filthy
Had two sandwiches two drinks , bag of chips and three cookies $36.00 way over priced for SUBWAY. Then I gave 20% tip I’m a dumb ass.
I don't know who the new owners are but got really sick from the meatball sub last week.. health inspecter need to investigate into the business, they don't like to waste any food
I ordered a salad and it was poorly made. The protein wasn't chopped and was placed on top. Underneath the protein the salad was dry as there was no dressing applied to it
I ordered a pepperoni and cheese dipper, got no pepperoni in it and didn't get my side of ranch. And I asked for extra sauces on my sandwich and barely got any. This location is so hit and miss that I've stopped ordering from here so often but how do you miss pepperoni in a pepperoni and cheese dipper? it wasn't busy, there was one person in the whole store ordering and no other onlines. Also I called because I wanted to speak to a manager and was told one wouldn't be there till Tuesday.
Atmosphere: 1
Food: 1
Service: 1
Team for both of my sandwich orders wrong. Advised me to waste gas return and have them remade. Asked to speak to supervisor and said they won’t be in three days from now. Make sure you watch these workers make your sandwich if you order at this location.
Service: 1
Came here after bad service at the Glen Carbon location. The ladies could not have been nicer. They acknowledged us right away, even though they were busy, and stayed very pleasant throughout our visit. The food was great. We appreciate it.
Went in for two sandwhichs and was helped by two older women today July 12, around 11am. Was reading off an order from the phone and the lady making the sandwiches got very visibly upset. The sandwhich were supposed to be toasted but were still soft and made poorly right in front of my eyes. Then I asked for a churro and the lady sighed as if I had inconvenienced her by asking her to do her job. Mind you there was not another customer in sight. Once she did give the churro, it was disgusting. No cinnamon sugar, under cooked, and straight up gross. Bad service, bad attitudes, and bad food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
THIS SUBWAY CLOSES AT 9, NOT IT'S DOOR POSTED 9:30. This Subway honors most, if not all coupons. But it's very much understaffed, and the workers who ARE there, seem VERY overworked. I've never had a complaint about the food. All in all, the food and the folk are awesome, very personable. But how the owners staff the restaurant, it makes you wonder if they want profits over produced product?
Atmosphere: 3
Food: 5
Service: 5
Very poor selection of topping. I believe that the employee had put away the prep table sides early hoping he could just sit at the table watching tiktoc until he shift was over. Worst $20 sandwich meal I've ever had. He didn't even cut the sandwich in half or give me an option to put sauce on top I really would have like something on my dry no topping sandwich.
Atmosphere: 1
Food: 1
Service: 1
Service was terrible and wait times are ridiculous.... Sub was made wrong and when he picked my sandwich up to to wrap it up half my toppings fell out on the counter.... Won't be going back
Atmosphere: 1
Food: 2
Service: 1
the food was disgusting and not even cooked ?
Atmosphere: 3
Food: 1
Service: 1
ordered several sandwiches and only was labeled...with the wrong sandwich... the lady at the front counter was very unfriendly, never smiled, never even greeted me. All she said was on-line? When I walked through the door. When I said have a nice day all she said was 'umm hmmm".
Atmosphere: 2
Food: 4
Service: 2
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