Dairy Queen Grill & Chill
533 E Vine St, Vienna
(618) 658-8862
Recent Reviews
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Don't waste your money. Asked for 2 plain hamburgers, and specifically stated no cheese. Got 2 cheeseburgers with cheese melting to the bun and beef. Impossible to remove. Straight into the trash. I emailed corporate a few years ago over this issue at this location. Even volunteered to host training seminar to teach that a hamburger is not a cheeseburger. And when I called and asked for Manager, I was promptly hung up on. One star only because can't choose 0 stars.
Food: 1
Service: 1
Amazing customer service. The restaurant owner was respectful and responsive. I'm glad they are in my town.
Best Dairy Queen I’ve ever been to. Hands down.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Onion Ring
TWICE this week we were met with NO greeting, can I help you, can I take your order, nothing. There was 5+ people goofing off and talking and laughing behind the counter, never making eye contact or acknowledging customers. Sunday, we did order ice cream but were never actually asked by the person at the cash register if they could help us. He just stood there with no eye contact. The ice cream was very good and the place clean. Wednesday, we tried to eat and again, people were laughing and socializing behind the counter. We stood there for a few minutes and just left. Not sure we will go back, which is unfortunate because its one of the better places to eat in town. The etiquette of customer service is severely lacking here and in general anymore, everywhere.
Atmosphere: 1
Food: 3
Service: 1
Got a dipped cone.
Atmosphere: 5
Food: 5
Service: 5
The Best Peanut Buttercup Blizzard I've Had In A Long Time.
Atmosphere: 5
Food: 5
Service: 5
My family loves a good DQ lunch. Theu have the best onion rings and buffalo sauce !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Ring, Chicken Fingers
lunch special
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Amazing clean place and the owners are the kindest people .
Atmosphere: 5
Food: 5
Service: 5
Employees were very friendly, and I loved the music they were playing.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The burger was not even lukewarm. I went through the drive-thru around 8:30, and the food was pretty cold.
Ordered a plain fish sandwich thru the drive up. What I got was a fish sandwich with nasty lettuce and tartar sauce. I don't like tarter sauce hence why I ordered plain.
Atmosphere: 1
Food: 1
Service: 1
Just stopped in for a blizzard while driving home. Always good but the prices have gone
Atmosphere: 4
Food: 4
Service: 4
Extremely helpful & friendly cashier!!Prompt service & clean bathroom!!Definitely recommend ?
Atmosphere: 5
Food: 5
Service: 5
Paid way to much $ for a family dinner to have food that looked like that, old, overpriced, looks like it had been cooked twice and hard , will not be going back
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