Was pretty gross to see a worker handles the trays with no gloves, his beard nearly touching the cake he was holding on the tray. No hair covers or mask. Just breathing over the cake and possible hair falling in them. Was disgusted and won't be buying anything anymore from them.
Laura E. Salinas
The store was all over the place, I get isn't as big but the swet bread i though was good quality, it was growing up with bakers I know when bread is fresh! Even if you ask they lied. The bread taste stale. What a Shane so expensive and yet horrible quality. So didsapinted.
Chris Mills
I don't know if they have changed staff since the previous bad reviews, but my experience with them has been great. We love the pan de sal, and the pan dulce we have tried has been good, as well. The churros, when we got them, were a little stale, though.
Yesenia Ortiz
We are loyal customers and they have always given fresh bread and great customer service. Last week we had out of town relatives which we pre-ordered. They had the bread ready and packaged properly for it not to break. Now, that we appreciated a lot! Thank you for your service!
Atmosphere: 5
Food: 5
Service: 5
Ruth Mejia
Terrible service I placed my order a day before and when I picked it up they didn't even have the order and the employees only blamed each other I had to wait for them to place my order again as a result my order was delivered late and that is the second time that Unfortunately, their staff is incompetent. I will no longer trust them. My order was 70 bolillos.
Blanca Castro
Pastries smell delicious however they are the opposite. Long lines bad costumer service, too pricey.
Atmosphere: 1
Food: 1
Service: 1
Aria Gil Cervantes
DO NOT COME HERE, they serve moldy canolies we knew they tasted off but when we opened them up and they were green inside. This place also has flies in the cases.
José Luis Urquiza
(Translated by Google) It is a very nice place, delicious bread and they are very friendly(Original)Es un lugar muy bonito el pan delicioso y son muy amables
Gi M
I recently went to pick up my husband's cake, when they gave it to me it was NOT what I had ordered at the time was just the decorating that was wrong. I was told to wait 10min which in reality wait time for a manager was 30 min. When I spoke to manager he said 5 minutes it'll be ready because I have to redecorate it so I said ok, that was an additional 20 minutes. When they gave it to me she said you still have a balance because it's strawberry and pecan I said ok because I was under the assumption it was right now. When I take out the cake the side was all falling apart. When he cut his cake I told him cut both ends so you can decide what flavor to get, he said it's strawberry both sides... So I paid more because it was a specialty cake but it wasn't. Very poor customer service. Never again getting anything from there! I gave them a second chance already not giving a third!.
(Translated by Google) I thought they were more professional in this pastry shop... I ordered a cake to be made and the truth is that it had nothing to do with what I asked of them. I think that if they can't do things well, they should better tell someone, it would seem that they didn't even know what they were doing.(Original)Pensé que eran más profesionales en esta pastelería .. mande hacer un pastel y la verdad nada que ver con lo que les pedí pienso que si no pueden hacer las cosas bien mejor deberían de decielr a uno pareciera que no sabían ni lo que estaban haciendo
Mona Taha
best cakes ever and nicely decorated.
iridian
very overpriced for the quality of the pastries. y siempre cuando voy tienen muy mala cara. i understand these are hard times but taking it out on others isn't the way to go. la rosca de reyes that they sell is not good at all especially for the price point- i suggest you take your service elsewhere. les urgió que lleven su servicio a otra parte.
Alejandra Diaz
Las conchas estan buenas. Pues encargue un pastel de tres leches pero ese si estubo muy Malo. El pastel estaba bien amarillo y reseco, aparte de que le falto demiasado leche la verdad no sabia a un pastel mexicano pero como a uno de la Jewel que ya tiene dias ahi.
Maria Garcia
(Translated by Google) All its production is deliciousFrom a little pig to the most sophisticated cake you can send them to make(Original)Esta riquísima toda su producciónDesde un puerquito asta el pastel más sofisticado que puedas mandarles a hacer
Delicious cakes
Was pretty gross to see a worker handles the trays with no gloves, his beard nearly touching the cake he was holding on the tray. No hair covers or mask. Just breathing over the cake and possible hair falling in them. Was disgusted and won't be buying anything anymore from them.
The store was all over the place, I get isn't as big but the swet bread i though was good quality, it was growing up with bakers I know when bread is fresh! Even if you ask they lied. The bread taste stale. What a Shane so expensive and yet horrible quality. So didsapinted.
I don't know if they have changed staff since the previous bad reviews, but my experience with them has been great. We love the pan de sal, and the pan dulce we have tried has been good, as well. The churros, when we got them, were a little stale, though.
We are loyal customers and they have always given fresh bread and great customer service. Last week we had out of town relatives which we pre-ordered. They had the bread ready and packaged properly for it not to break. Now, that we appreciated a lot! Thank you for your service!
Atmosphere: 5
Food: 5
Service: 5
Terrible service I placed my order a day before and when I picked it up they didn't even have the order and the employees only blamed each other I had to wait for them to place my order again as a result my order was delivered late and that is the second time that Unfortunately, their staff is incompetent. I will no longer trust them. My order was 70 bolillos.
Pastries smell delicious however they are the opposite. Long lines bad costumer service, too pricey.
Atmosphere: 1
Food: 1
Service: 1
DO NOT COME HERE, they serve moldy canolies we knew they tasted off but when we opened them up and they were green inside. This place also has flies in the cases.
(Translated by Google) It is a very nice place, delicious bread and they are very friendly(Original)Es un lugar muy bonito el pan delicioso y son muy amables
I recently went to pick up my husband's cake, when they gave it to me it was NOT what I had ordered at the time was just the decorating that was wrong. I was told to wait 10min which in reality wait time for a manager was 30 min. When I spoke to manager he said 5 minutes it'll be ready because I have to redecorate it so I said ok, that was an additional 20 minutes. When they gave it to me she said you still have a balance because it's strawberry and pecan I said ok because I was under the assumption it was right now. When I take out the cake the side was all falling apart. When he cut his cake I told him cut both ends so you can decide what flavor to get, he said it's strawberry both sides... So I paid more because it was a specialty cake but it wasn't. Very poor customer service. Never again getting anything from there! I gave them a second chance already not giving a third!.
Restaurantji Recommends
(Translated by Google) I thought they were more professional in this pastry shop... I ordered a cake to be made and the truth is that it had nothing to do with what I asked of them. I think that if they can't do things well, they should better tell someone, it would seem that they didn't even know what they were doing.(Original)Pensé que eran más profesionales en esta pastelería .. mande hacer un pastel y la verdad nada que ver con lo que les pedí pienso que si no pueden hacer las cosas bien mejor deberían de decielr a uno pareciera que no sabían ni lo que estaban haciendo
best cakes ever and nicely decorated.
very overpriced for the quality of the pastries. y siempre cuando voy tienen muy mala cara. i understand these are hard times but taking it out on others isn't the way to go. la rosca de reyes that they sell is not good at all especially for the price point- i suggest you take your service elsewhere. les urgió que lleven su servicio a otra parte.
Las conchas estan buenas. Pues encargue un pastel de tres leches pero ese si estubo muy Malo. El pastel estaba bien amarillo y reseco, aparte de que le falto demiasado leche la verdad no sabia a un pastel mexicano pero como a uno de la Jewel que ya tiene dias ahi.
(Translated by Google) All its production is deliciousFrom a little pig to the most sophisticated cake you can send them to make(Original)Esta riquísima toda su producciónDesde un puerquito asta el pastel más sofisticado que puedas mandarles a hacer
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