WORST CUSTOMER SERVICE EVER DAISY THE GM NEEDS TO EAT LESS DONUTS AND FOCUS ON GIVING THE CUSTOMERS BETTER CUSTOMER
Atmosphere: 1
Food: 1
Service: 1
anthony vincent
THE GENERAL MANAGER I DONT KNOW IF HER NAME IS DAISY HAS THE WORSE CUSTOMER SERVICE EVER. INSTEAD OF FIXING MY PROBLEM SHE MADE IT WORSE . I SEND MY EMPLOYEES DAILY FOR TEA AND COFFEE BUT I WONT ANYMORE . GENERAL MANAGER AND WHOLE STAFF DONT FALLOW CORPS ORDERS SHE SAID IN OTHER WORS THAT DUNKIN IS PRIVATE OWN AND THEY DONT CARE IF YOU GO TO CORP OR NOT
Atmosphere: 1
Food: 1
Service: 1
Kenneth Kabat
Very poor service!! Very rude!!! Don't care about customers that come in that want to sit down to have a cup of coffe!!!! I will go to different locations for now on!!!! Very rude people!!!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sausage Egg and Cheese
Mohammed Shahed
I asked for a egg and cheese wake up wrap and gave they served me a bacon egg and cheese even after mentioning multiple times, very unorganized and pathetic service. Zero empathy for their mistake, avacado toast was stale and I doubt the quality of this branch and would definitely not recommend this.
Atmosphere: 1
Food: 1
Service: 1
Christopher Franz (Chris)
The service here absolutely sucks, NOT ONCE have I ever seen someone walk away from a customer (me) as I was ordering. To add onto that we found A HAIR in one of our drinks which is extremely disgusting. Several times I've gone here in the past there was no worker to be seen even when they were open.
Atmosphere: 3
Food: 2
Service: 1
sophie
GIVE RUBEN A RAISE! My sister and i went to this dunkin after the gym and were not disappointed. not sure if we were just starving or it just tasted that good. But this dunkin meal was the best we’ve ever had. And trust me i have over 1000 points on the dunkin app so i know a thing or two. the wraps were filled to perfection and were even warm after our target trip. Ruben, thank you for taking so much time on our order, it was worth the wait.
Karen Yates
Terrible customer service
Service: 1
Leo Torres
The guy today at the drive thru over charged my coffee when I ordered a small coffee. I noticed the price was for a medium and I told him. How much was the small. And he said the prices recently changed. He them proceed to comeback tomorrow. Receipt says medium and the tag on the coffee says medium. Yet he served me a small (which I did ask for but was overcharged). Be aware
Atmosphere: 4
Food: 5
Service: 1
Tori Lee
this dunkin sucks just go down the street lol they take 3 hours to make food and then take their sweet time bringing it outside
I ordered 2 croissants sandwiches with bacon They made us parked to wait x them after 15 minutes girl comes out she gave us wrong sandwich with sausage , told her there were supposed to be bacon ,, she responded she had given them to someone else
Atmosphere: 1
Food: 2
Service: 1
Michael Fay
Got an ice coffee and price was reasonable.
Melissa Cifuentes
Bad service
Atmosphere: 1
Food: 1
Service: 1
Gladys Villa
I really like this Dunkin', the service is excellent; We really enjoy when they have City events. Scarlet and Daisy have excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Emma Rue
Staff always has issues with getting my order right. I don’t know how hard it is to serve me a hot drink when it was specified to be HOT!
Rude and disrespectful employees
Atmosphere: 1
Food: 3
Service: 1
WORST CUSTOMER SERVICE EVER DAISY THE GM NEEDS TO EAT LESS DONUTS AND FOCUS ON GIVING THE CUSTOMERS BETTER CUSTOMER
Atmosphere: 1
Food: 1
Service: 1
THE GENERAL MANAGER I DONT KNOW IF HER NAME IS DAISY HAS THE WORSE CUSTOMER SERVICE EVER. INSTEAD OF FIXING MY PROBLEM SHE MADE IT WORSE . I SEND MY EMPLOYEES DAILY FOR TEA AND COFFEE BUT I WONT ANYMORE . GENERAL MANAGER AND WHOLE STAFF DONT FALLOW CORPS ORDERS SHE SAID IN OTHER WORS THAT DUNKIN IS PRIVATE OWN AND THEY DONT CARE IF YOU GO TO CORP OR NOT
Atmosphere: 1
Food: 1
Service: 1
Very poor service!! Very rude!!! Don't care about customers that come in that want to sit down to have a cup of coffe!!!! I will go to different locations for now on!!!! Very rude people!!!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sausage Egg and Cheese
I asked for a egg and cheese wake up wrap and gave they served me a bacon egg and cheese even after mentioning multiple times, very unorganized and pathetic service. Zero empathy for their mistake, avacado toast was stale and I doubt the quality of this branch and would definitely not recommend this.
Atmosphere: 1
Food: 1
Service: 1
The service here absolutely sucks, NOT ONCE have I ever seen someone walk away from a customer (me) as I was ordering. To add onto that we found A HAIR in one of our drinks which is extremely disgusting. Several times I've gone here in the past there was no worker to be seen even when they were open.
Atmosphere: 3
Food: 2
Service: 1
GIVE RUBEN A RAISE! My sister and i went to this dunkin after the gym and were not disappointed. not sure if we were just starving or it just tasted that good. But this dunkin meal was the best we’ve ever had. And trust me i have over 1000 points on the dunkin app so i know a thing or two. the wraps were filled to perfection and were even warm after our target trip. Ruben, thank you for taking so much time on our order, it was worth the wait.
Terrible customer service
Service: 1
The guy today at the drive thru over charged my coffee when I ordered a small coffee. I noticed the price was for a medium and I told him. How much was the small. And he said the prices recently changed. He them proceed to comeback tomorrow. Receipt says medium and the tag on the coffee says medium. Yet he served me a small (which I did ask for but was overcharged). Be aware
Atmosphere: 4
Food: 5
Service: 1
this dunkin sucks just go down the street lol they take 3 hours to make food and then take their sweet time bringing it outside
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I ordered 2 croissants sandwiches with bacon
They made us parked to wait x them after 15 minutes girl comes out she gave us wrong sandwich with sausage , told her there were supposed to be bacon ,, she responded she had given them to someone else
Atmosphere: 1
Food: 2
Service: 1
Got an ice coffee and price was reasonable.
Bad service
Atmosphere: 1
Food: 1
Service: 1
I really like this Dunkin', the service is excellent; We really enjoy when they have City events.
Scarlet and Daisy have excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Staff always has issues with getting my order right. I don’t know how hard it is to serve me a hot drink when it was specified to be HOT!
Atmosphere: 5
Food: 1
Service: 1
Loading...