The Honey Baked Ham Company

Ordered a ham a week ago for daughter’s Baptism. Went today to pick it up and called ahead to see if we could pick up earlier than the original time and they seemed very confused on the phone. On arrival, infant fell asleep in the car and I called while flashing outside the front doors to see if someone could bring it out to me as it had already been paid for online. Was yelled at on the phone for ordering a size of ham that they didn’t have in stock and needed to give me 2 halves. The employee rudely said there was no one to bring it out to me but she would check and would put me in hold, which ended with her hanging up the call instead of leaving me on hold. I waited a few minutes and when the food was brought out to the car, was yelled at by the employee as I opened my door that I am not allowed to ask to have the order brought out because they get in trouble for safety reasons. I stated that if they had told me that on the phone, I would have gone inside; I don’t know their store policies. Young lady was rude, confrontational and blamed me for her getting in trouble with her manager. I just spent $140 on ham, I don’t know your policies about car door delivery but know you offer it during the holidays like Easter and Christmas, but I don’t expect to be verbally assaulted by a worker after I pay for an item in your store. Store was also empty, no customers. Never again.

Atmosphere: 1

Service: 1

Went to pick up my pre paid order, asked if I could spend more money and get a few pounds of turkey. The order is all baged up when the young lady at the counter goes to the back. Your clerks looked at each other. Where did she go??? Let me tell you, she went to the back to bag up something I didn't order so I could give more of my money. Very disappointed 😞 I count on you....

Atmosphere: 5

Food: 5

Service: 2

Friendly and helpful staff. Delicious food & clean restaurant

Atmosphere: 5

Food: 5

Service: 5

Love to get the box lunch! The club croissant sandwich is great with some iced tea, BBQ chips, and an oatmeal cookie!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Triple Chocolate Brownie, Smoked Turkey Classic Sandwich, Cookies

We were here for a late grocery buying for our christmas dinner. Some of the best items were already sold out. But the staff here were very friendly and they always find ways to find a another best option. Great place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ Smoked Stacker Sandwich, Triple Chocolate Brownie

The meat on my tavern sandwich did not taste fresh . It was 11am in the day so I would think the meat would be fresh .

Atmosphere: 4

Food: 1

Service: 4

In the past I have ordered hams for the holidays. I never had a problem with them, All the hams were outstanding in taste. For the first time I ordered a turkey breast and was so disappointed. The turkey breast was overwhelmed by the flavor of the coating and made it very sweet. There was no true turkey flavor. We had leftovers and we end up throwing them out. Very disappointed, especially after spending a hefty price for it. I can’t remember being this disappointed from a company Ibtrust.On another note, the ladies in the store, we’re both friendly and helpful.

Atmosphere: 5

Food: 1

Service: 5

Online ordering provided very easy pick up options. Ham was ready when I got there and I received compliments on it from my guests.

Food: 5

Service: 5

Employee was helpful and professional with customers. Service was 5-star during a busy time.

Atmosphere: 5

Food: 5

Service: 5

Such friendly and caring employees! Wonderful ham!

Atmosphere: 5

Food: 5

Service: 5

Best ham! Worth every penny for it! Very friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Great service, I have been in this store several times in the past 60 days, did an order for 15 people, on one trip and they have every sandwich and order correct, with individual names on the wrapper of each sandwich. Again excellent service and the times I went in for lunch everything was very good.

Way over priced ham s have become mediocre

Awesome sandwich

We went here for lunch with 7 of us not realizing it was a smaller place. The manager set up a larger table for us and even waited on us! The staff was absolutely outstanding. The food was great as well. We would definitely recommend this restaurant.