This starbucks charged me 17 times for one transaction.
Service: 1
John R
Great coffee
Atmosphere: 5
Food: 5
Service: 5
Victoria Roman
I stopped at this Starbucks this morning and realized I forgot to add two cake pops to my order. These are pre-made items that take zero time to grab, yet the employee at the window told me I had to drive all the way back around and wait in the entire line again behind everyone ordering custom drinks because she “couldn’t” ring them up quickly.
As someone with years of customer service and management experience, this is not how you treat customers. A simple add-on should not require a full re-queue, especially when it doesn’t impact the workflow. Extremely disappointing experience and definitely not the level of service Starbucks claims to provide.
Atmosphere: 1
Food: 5
Service: 1
Mark West
Very friendly and attentive staff. Had a great visit.
Atmosphere: 5
Food: 5
Service: 5
B.M Landry
I called today to ask few questions about 2 items I was looking for… like I know it can be annoying to answer the phone but it was literally the nicest person who answered the phone and was answering to all my questions. I never felt rushed or anything. And he was so knowledgeable. I wish I could remember his name. Anyways. Thanks to you :)
Jerry Dumblauskas
Polite and efficient!
Atmosphere: 5
Food: 5
Service: 5
BigSky 7
No dark blends brewed other than Verona. They don’t offer French, Italian, Sumatra or other darker roasts. I remember why I quit supporting Starbucks years ago.
Adia DeAvilla
Honestly not a fan, most of my experiences haven’t been the best but today really put a bad taste in my mouth (literally) first off I was trying to explain my drink and the cashier kept talking over me, messed up the milk so I couldn’t even drink it and when we got the drink it was burnt
Atmosphere: 1
Food: 1
Service: 1
angie gatto
Always go there for our weekend morning walk. For some reason these last 2 days, their service was a little slow. One of our frappe did not either have enough coffee or they forgot to put coffee in it. We did not want to walk back so.....hoping it was just a fluck.
Atmosphere: 4
Food: 3
Service: 3
Aleksey Gali
Great Starbucks, great people, great service! Nice secluded location, quiet, beautiful panoramic views.
Went in through the drive-thru and asked if I could come up to the window as I was providing a picture of an order. Lex was very rude and snarky while ringing up the order.. then told me to pull around in line again to pick up the order?! I ended up just coming inside. She was again rude and stand off-ish when I was at the register with a different employee. All of which, the men who are working are exceptional and friendly. You work in customer service, provide customer service. Ironically, I went to write the review and laughed when I noticed a few other reviews on ‘Lex.’
Maybe educate her on how to get customers to return before they start finding another location.
Atmosphere: 2
Food: 2
Service: 1
Brian Miller
Great service and wonderful coffee.
Atmosphere: 5
Food: 5
Service: 5
Tayler Jensen
Barista did not let me tap my own card, took it from me, selected a tip (I know the skip or other options are at the bottom) and proceeded to process the payment with a tip, without asking.
Atmosphere: 1
Food: 5
Service: 1
Aimee “AK” Kauffman
My favorite Starbucks 🌟 by far. They are always on top of everything, including heating up my cheese danish in the morning and always suggesting new drinks when I can't decide!! Great team and tasty treats ☕️🧁🥤🍵
Atmosphere: 5
Food: 5
Service: 5
Galina Pisklenova
I ordered strawberry Frappuccino, it was terrible. Not tasty, not sweet at all. I paid almost $7 for ice.
This starbucks charged me 17 times for one transaction.
Service: 1
Great coffee
Atmosphere: 5
Food: 5
Service: 5
I stopped at this Starbucks this morning and realized I forgot to add two cake pops to my order. These are pre-made items that take zero time to grab, yet the employee at the window told me I had to drive all the way back around and wait in the entire line again behind everyone ordering custom drinks because she “couldn’t” ring them up quickly.
As someone with years of customer service and management experience, this is not how you treat customers. A simple add-on should not require a full re-queue, especially when it doesn’t impact the workflow. Extremely disappointing experience and definitely not the level of service Starbucks claims to provide.
Atmosphere: 1
Food: 5
Service: 1
Very friendly and attentive staff. Had a great visit.
Atmosphere: 5
Food: 5
Service: 5
I called today to ask few questions about 2 items I was looking for… like I know it can be annoying to answer the phone but it was literally the nicest person who answered the phone and was answering to all my questions. I never felt rushed or anything. And he was so knowledgeable. I wish I could remember his name. Anyways. Thanks to you :)
Polite and efficient!
Atmosphere: 5
Food: 5
Service: 5
No dark blends brewed other than Verona. They don’t offer French, Italian, Sumatra or other darker roasts. I remember why I quit supporting Starbucks years ago.
Honestly not a fan, most of my experiences haven’t been the best but today really put a bad taste in my mouth (literally) first off I was trying to explain my drink and the cashier kept talking over me, messed up the milk so I couldn’t even drink it and when we got the drink it was burnt
Atmosphere: 1
Food: 1
Service: 1
Always go there for our weekend morning walk. For some reason these last 2 days, their service was a little slow. One of our frappe did not either have enough coffee or they forgot to put coffee in it. We did not want to walk back so.....hoping it was just a fluck.
Atmosphere: 4
Food: 3
Service: 3
Great Starbucks, great people, great service! Nice secluded location, quiet, beautiful panoramic views.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went in through the drive-thru and asked if I could come up to the window as I was providing a picture of an order. Lex was very rude and snarky while ringing up the order.. then told me to pull around in line again to pick up the order?! I ended up just coming inside. She was again rude and stand off-ish when I was at the register with a different employee. All of which, the men who are working are exceptional and friendly. You work in customer service, provide customer service. Ironically, I went to write the review and laughed when I noticed a few other reviews on ‘Lex.’
Maybe educate her on how to get customers to return before they start finding another location.
Atmosphere: 2
Food: 2
Service: 1
Great service and wonderful coffee.
Atmosphere: 5
Food: 5
Service: 5
Barista did not let me tap my own card, took it from me, selected a tip (I know the skip or other options are at the bottom) and proceeded to process the payment with a tip, without asking.
Atmosphere: 1
Food: 5
Service: 1
My favorite Starbucks 🌟 by far. They are always on top of everything, including heating up my cheese danish in the morning and always suggesting new drinks when I can't decide!! Great team and tasty treats ☕️🧁🥤🍵
Atmosphere: 5
Food: 5
Service: 5
I ordered strawberry Frappuccino, it was terrible. Not tasty, not sweet at all. I paid almost $7 for ice.
Loading...