Dunkin'
$ • Coffee Shops, Donuts
Hours:
80 Cherry Tree Shopping Center, Washington
(309) 886-3284
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
This place is a joke! We waited in line for 45 minutes and couldn’t leave because of the drive through. When we finally got to the window it was another 18 minutes! Not a single employee spoke a word to us. No apology nothing. The facility was disgusting covered in garbage. It makes sense now why this store has so many negative reviews. It is appalling! And they were not understaffed. I will never be going there again. Whomever owns this location… it’s a failure! 🍩😤🗑️🤮
45 minute wait in the drive thru because they haven't opened their lobby after the Covid shutdown.
Not even the option to pick up "on the go" orders that were placed ahead of time.
I read on a different page that they were still operating even though they had an employee test positive too. I continue to go because I don't believe in rumors, but the wait time for drive thru seriously needs to be fixed! All I see are employees goofing off inside rather than trying to speed...read full review
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Dunkin' at this location is known for its ongoing Happy Hour, which keeps customers coming back. The iced coffee can be inconsistent, but the Pekin location is favored for its reliable Happy Hour offerings. Customers enjoy bringing their Great Danes through the drive-thru, where employees are always kind and attentive. While the glazed donut holes can be a bit dry, the breakfast tacos with bacon are fresh, hot, and slightly spicy, paired with a delicious chocolate milk. The service is generally friendly, and Dunkin' offers great coffee and snacks, deserving of appreciation. However, some customers have reported long wait times for drinks and food, and occasional issues with order accuracy. Overall, Dunkin' provides a mixed experience, with both positive and negative aspects.