Palanza's Family Dining

The host was amazing, however the rest of our experience was the opposite. I'm inclined to write this review since this is my second visit, and both have turned out to be negative experiences.
Tonight, we patiently waited for our table, then when we ordered, it took nearly an hour for it to arrive, we ordered, 10 pc. Bone in, 10 pc boneless, and 1 bacon cheeseburger with fries.
Their "boneless" wings were chicken tenders, they barely had sauce, and the cheeseburger was literally dripping blood.
We asked for them to take the chicken off, because we only touched 3 in total. But they wouldn't grant the request. Our waitress want even mature enough to come over and check on us to discover our grievances, their Host did, which I commend, he really understood what was happening and tried to fix it.. but was over ridden by his supervisor, I'm a new resident in the neighborhood and after 2 negative experiences here, I won't be coming back to this establishment. The total cost of what we ordered was $60, for chicken we didn't even eat.. I'll take our business to Alpha Bravo or the Fillin Station instead, they don't waste their customer's time and money.

Atmosphere: 1

Food: 1

Service: 2

Absolute best house vinegar oil dressing!

Atmosphere: 5

Food: 5

Service: 5

All the food is delicious! I love the chicken and shrimp Alfredo, pizza, and chicken. The only reason I didn't give 5 stars is because they don't offer fried chicken ala carte.m we would like pizza and 8 pieces of chicken. They only offer chicken as a family meal or a meal for one.

Had the za and it was delicious can not wait to return and try some other items

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

We went on a Friday night right after it was reviewed on 25 news, so the place was hopping. Despite them being busy, we were seated and served in a reasonable time. The food was good. Both my partner and I ordered pizza, which was pretty darn good. Only thing is the price was a bit higher. We may come back when we want a good pizza.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pizza

I made a take out order for Palanza’s Italian Feast. I was expecting at least a 30-45 minute wait since it was Friday at 5:30 but I was very surprised when they said 15 minutes. The parking lot was jam packed but the pick up window was clear. I think there were about 10 people working in the kitchen.The order was ready right on time and they even offered help to carry it out to my car. The food was well packaged and piping hot. We had spaghetti with tomato sauce, 10 pc fried chicken, salad with some seriously good ranch and garlic bread. The bread is crusty and soft with a generous amount of garlic butter. The tomato sauce is rich and on the sweet side, but not too sweet. The chicken was crispy, tender and flavorful. It was a perfect meal for 4 at a really great price. Palanza’s is now our go to restaurant!

Atmosphere: 5

Food: 5

Service: 5

It's an absolutely amazing family run restaurant. The best Chicken Alfredo in Central Illinois. My wife had the Chicken Alfredo with a little spice. I had the Chicken & Shrimp Alfredo with a little spice. We split the add-on meatballs. Everything was delicious! We highly recommend getting your Italian fix here.

Atmosphere: 5

Food: 5

Service: 5

Love this place! Pasta and sauce is always good and the service is just as great. Glad they’ve kept the tradition alive and going strong! Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Double Large Salad, Baked Tortellini

Great pizza, good service. You most try the chicken parmesan.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Deluxe Sausage Pizza, Pizza

Great pizza! Extremely good cheesy garlic bread!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Definitely one of my favorite restaurants. Food is always great. One of the best places for fried chicken and the staff are all fruendly! The smothered chicken is my favorite!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesh Garlic Bread Appetizer, Fried Chicken, Deluxe Sausage Pizza, Smothered Chicken, Garlic New Potatoes, Grilled Chicken, Pizza, Chicken Spaghetti Dinner

Love Palanza's!! When I come to visit my family, it's a must!! Wish there was one in Florida!! ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Pizza

The Wednesday special of 20 wings for 13 is amazing. Can get bone in or out.. Will even bread them either way (if wanted).Their house dressing (don't know flavor) is my favorite. Don't normally eat salad but do eat theirs..Always get served by same person and she is best part of going there.Have had their large ravioli and it is one of the best Italian meals in Peoria area. The lasagna was one of my GF favorites.They also have fountain diet mountain dew. Which is only soda I want..Price is little more than Avantis but the servings are much bigger (besides the all you can eat).My favorite Italian restaurant in Peoria area. Been there a dozen times and will be back a dozens more!!

Parking: Been there when they are packed and still had a few spots available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lasagna, Fried Chicken, House Dinner Salad

Love the pasta. Great pizza. Fried chicken is tender and juicy. Wings are the best in the area. One of my favorite restaurants in the Washington and East Peoria area.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesh Garlic Bread Appetizer, Fried Chicken, Deluxe Sausage Pizza, Double Large Salad, Pizza, Chicken Spaghetti Dinner, House Dinner Salad, Sausage and Mushroom Pizza

I have been going to this place for over 40 years. The food has really gone down hill.

Atmosphere: 5

Food: 2

Service: 4