Almost no meat on one sandwich (pics available upon request), wrong toppings on both, and the wrong cookie provided for one order. (Pics also available). Look, it's not rocket science, it's a sandwich shop, get it correct. Disappointed to say the least. I wasn't expecting 5 star service, but this is ridiculous. This is exactly why I rarely frequent this business. Do better to keep and attract customers. Tried to call to resolve the issue, they literally hung up on me. Twice. Where are the owners of this location and do they care about customer service at all? Apparently not. I'm sorry I gave them another chance, will not make that mistake again. Back to Jimmy John's, they come through. I will spend my hard earned cash at businesses who appreciate it and act accordingly.
Marilyn McCann
Went to drive threw said would be back in second waited 30 min never asked for order drove up to window wanted to know what Said I waited at drive threw never took my order.Said oh will take order now. Very sad you can't call your order in not right.Marilyn not happy the way you do coustomers
Sue Gordon
Went to the restaurant last night. No one ever came to the drive thru window. We were totally ignored! Left and went to Michael’s. This is not how you stay in business!
Kaylea Hoyd-Wilson
You close at 9pm, but we arrived at 8:10ish pm, sat there for 15mins, called twice and finally got an answer and they said they were closed. Then, said they were closing after i confronted the fact they're still open. This is just a prime example of being lazy and not wanting to honor the time you actually close because you want to go home.
Allen Catton
Been been waiting for about 30mins at drivethrew after they saw me pull in to the menu bad bad service
Service: 1
Arielle Alexander
After a long night coming in grabbing food I had the best experience with Kendra and Ashley they were so polite …. The store was clean and the food was fresh 10/10 I will b back
Dino Ende
Slow. No other words for this location. Drive up backed up and waiting. Inside almost feels unnoticed. Not going back to this one.
Service: 1
J Horton
4:30 Sunday February 2. Ordered Sunday special. Found super long hair in my 6 inch special. No hair nets worn. Wow. Hello health department.
Atmosphere: 1
Food: 1
Service: 1
Brandon Ford
Literally getting worse by the month... I have gone thru waiting in line for 20 minutes cause there's one employee at 12:15 on a sunday...church just got out so why would they be busy... to today this is the quality given out from an online order... worked 2 years behind a subway counter and can tell you with ease neither of these should be possible... horrible management and ownership is all it boils down to! Another washington stop getting worse.... For the record this is the same sandwich from menu pic to what was provided when ordered! I know it's never the exotic photo op food but seriously this is worse than young child trying!
Atmosphere: 2
Food: 2
Service: 3
John Donnell, Sr.
Sandwich destroyed with sauce and mayo, had very little meat... slow service.
Only had a few sandwiches to choose from due to lack of cheese and other items. The manager on duty on Sunday was extremely rude to say the least. This location has gone from one of the best to one of the worst due to lack of food and treatment of customers.
Atmosphere: 1
Food: 1
Service: 1
A D
They were out of lettuce, cheese, and bread and tons of different kinds of sandwiches
Atmosphere: 2
Food: 2
Service: 2
Mel Blickson Gaming
I love this location, and I love their new hires as well they are turning the store around amazingly! IF YOUVE EVER BAD EXPERIENCE I URGE YOU TO TRY THEM OUT NOW. THANK YOU SO MUCH SUBWAY!
Atmosphere: 5
Food: 5
Service: 5
Brandon Smith
place use to be good. been garbage for years
Atmosphere: 1
Food: 1
Service: 1
Madison Young
Bree was so nice and really good help! She helped and prepared my stuff so fast!!
Almost no meat on one sandwich (pics available upon request), wrong toppings on both, and the wrong cookie provided for one order. (Pics also available). Look, it's not rocket science, it's a sandwich shop, get it correct. Disappointed to say the least. I wasn't expecting 5 star service, but this is ridiculous. This is exactly why I rarely frequent this business. Do better to keep and attract customers. Tried to call to resolve the issue, they literally hung up on me. Twice. Where are the owners of this location and do they care about customer service at all? Apparently not. I'm sorry I gave them another chance, will not make that mistake again. Back to Jimmy John's, they come through. I will spend my hard earned cash at businesses who appreciate it and act accordingly.
Went to drive threw said would be back in second waited 30 min never asked for order drove up to window wanted to know what Said I waited at drive threw never took my order.Said oh will take order now. Very sad you can't call your order in not right.Marilyn not happy the way you do coustomers
Went to the restaurant last night. No one ever came to the drive thru window. We were totally ignored! Left and went to Michael’s. This is not how you stay in business!
You close at 9pm, but we arrived at 8:10ish pm, sat there for 15mins, called twice and finally got an answer and they said they were closed. Then, said they were closing after i confronted the fact they're still open. This is just a prime example of being lazy and not wanting to honor the time you actually close because you want to go home.
Been been waiting for about 30mins at drivethrew after they saw me pull in to the menu bad bad service
Service: 1
After a long night coming in grabbing food I had the best experience with Kendra and Ashley they were so polite …. The store was clean and the food was fresh 10/10 I will b back
Slow. No other words for this location. Drive up backed up and waiting. Inside almost feels unnoticed. Not going back to this one.
Service: 1
4:30 Sunday February 2. Ordered Sunday special. Found super long hair in my 6 inch special. No hair nets worn. Wow. Hello health department.
Atmosphere: 1
Food: 1
Service: 1
Literally getting worse by the month... I have gone thru waiting in line for 20 minutes cause there's one employee at 12:15 on a sunday...church just got out so why would they be busy... to today this is the quality given out from an online order... worked 2 years behind a subway counter and can tell you with ease neither of these should be possible... horrible management and ownership is all it boils down to! Another washington stop getting worse.... For the record this is the same sandwich from menu pic to what was provided when ordered! I know it's never the exotic photo op food but seriously this is worse than young child trying!
Atmosphere: 2
Food: 2
Service: 3
Sandwich destroyed with sauce and mayo, had very little meat... slow service.
Food: 2
Service: 3
Restaurantji Recommends
Only had a few sandwiches to choose from due to lack of cheese and other items. The manager on duty on Sunday was extremely rude to say the least. This location has gone from one of the best to one of the worst due to lack of food and treatment of customers.
Atmosphere: 1
Food: 1
Service: 1
They were out of lettuce, cheese, and bread and tons of different kinds of sandwiches
Atmosphere: 2
Food: 2
Service: 2
I love this location, and I love their new hires as well they are turning the store around amazingly! IF YOUVE EVER BAD EXPERIENCE I URGE YOU TO TRY THEM OUT NOW. THANK YOU SO MUCH SUBWAY!
Atmosphere: 5
Food: 5
Service: 5
place use to be good. been garbage for years
Atmosphere: 1
Food: 1
Service: 1
Bree was so nice and really good help! She helped and prepared my stuff so fast!!
Atmosphere: 5
Food: 4
Service: 5
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