Bunch of under age boys!Get some adults around here! Sad! This is one of the busiest McDonalds around!
Julia Garcia
It was 9:34 when I tried to enter the store and it was already closed. The hours on the door said it closes at 10:00PM, the employee that open the door to give a small order of fries to the lady who said had been waiting for more than 5 minutes said there was no employee's and that was why they closed so early!!! I went to drive-thru to placed an order, I tried to order 4 caramel frappes and was told they had no frappes! Got to the window to pay and say they were making frappes, tried to order on the window and the manager said I had to go around drive thru again and place the order! I was never told the machine was down or that they were cleaning the machine. They took like 10 minutes to give me my order and I was not allowed to place the order at the window for the frappes and my order was also short, I order 10 McChickens sandwiches and was only given 9. Miguel you are the store manager and you should plan better your schedules to have sufficient employees to run your store. Also, your managers need to be train better, as a manager she should have placed my order at the window, she had two frappes done and could of made me two more or took my order and send me to wait instead of denying me the right to place the order at the window and send me to get in line again. It was their mistake for not taking my order when I tried to place it!!! Hope you work better in your store in training your people to have better customer service skills!!!
Service: 1
Jonathan Palomar
This is usually the busiest McDonald's in the area. You'll have better luck checking out the other locations in town. Decent service, but they don't accept mobile orders or card after 9p. Only accept cash after 9p, which is dumb. The other locations don't have the same policy. I'm not sure if it's the management team that chooses to do this. I've placed mobile orders after that time in the past, and when I go to pick up through drive thru, they say, "You're not doing a mobile order. Im canceling it."
Atmosphere: 3
Food: 3
Service: 2
Timothy McGrain
Shamrock Shakes are a Treat in March.
Atmosphere: 4
Food: 5
Service: 4
Dog Lover LP
Had to ask 4 times to have something remade properly
Enrique Cardenas
I’m putting a one star because I can’t put a zero. Horrible customer service and never have stock in many things after 8pm. Please close this down or stock up more
Lisa Edwards
Gave wrong type off
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Breakfast on Sunday Morning
Dani Flores
i always order the same breakfast in the morning and i saw they didnt take my order right so i asked the guy in the window where i pay and he said it was correct then i went to the next window to get my order and asked the lady if it was right she said yes. i got to work and my order was wrong. i called and they gave me an attitude all because “they didnt charge me for it” but either way i dont mind for paying because i always pay what i have to pay and dont have a problem. he said they cant do anything because i wont return the food hur im at work i cant go back. i just told them to make sure my food is correct when i ask them the FIRST or SECOND time.
Atmosphere: 1
Food: 1
Service: 1
Peter Miks
I like McDonald's, but it's fast food. Nothing spectacular about fast food, except it's fast. Won't eat inside, too many crazies. They might think about drive up and take out only.Vegetarian options: Don't like vegetarian foods.
Recommended dishes: Chicken Mcnuggets, Happy Meal, French Fries
Vincent Peak
Nice people and quick service, Ccean.Parking: Plenty of parking spaceWheelchair accessibility: Wheelchair? accessibility
Food: 5
Service: 5
Recommended dishes: Side Salad, Strawberry Sundae, My Breakfast on Sunday Morning, Mccafé Apple Fritter, Steak Egg and Cheese Bagel, World Famous Fries, Quarter Pounder with Cheese Cheeseburger, Sausage Mcmuffin with Egg, Pancake, Big Breakfast, Hamburger, Mcnuggets & 2 L Fries, McDonald's Big Mac, Chicken Mcnuggets, Crispy Chicken Sandwich, Filet-O-Fish, Mcflurry with Oreo Cookies, Happy Meal, French Fries, Chicken Sandwich
Recommended dishes: Side Salad, Strawberry Sundae, My Breakfast on Sunday Morning, Mccafé Apple Fritter, Steak Egg and Cheese Bagel, World Famous Fries, Quarter Pounder with Cheese Cheeseburger, Sausage Mcmuffin with Egg, Pancake, Big Breakfast, Hamburger, Mcnuggets & 2 L Fries, McDonald's Big Mac, Chicken Mcnuggets, Crispy Chicken Sandwich, Filet-O-Fish, Mcflurry with Oreo Cookies, Happy Meal, French Fries, Chicken Sandwich
Orion Brown
Got there about 5am for breakfast. Looked closed from the front but drive-thru was lighted. Food was rdy before I got to window & was fresh and hot! Was impressed! Just looked closed due to poor lighting, almost went back home.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin with Egg
Steffi Stephenson
Kid-friendliness: Has a play place for the kids
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcnuggets & 2 L Fries, Chicken Mcnuggets, Mcflurry with Oreo Cookies, French Fries
Tyler P.
This McDonald's has very rude employees who does not care to help customers. I would recommend you to just go to the one on Delaney or Downtown Waukegan.
Bunch of under age boys!Get some adults around here! Sad! This is one of the busiest McDonalds around!
It was 9:34 when I tried to enter the store and it was already closed. The hours on the door said it closes at 10:00PM, the employee that open the door to give a small order of fries to the lady who said had been waiting for more than 5 minutes said there was no employee's and that was why they closed so early!!! I went to drive-thru to placed an order, I tried to order 4 caramel frappes and was told they had no frappes! Got to the window to pay and say they were making frappes, tried to order on the window and the manager said I had to go around drive thru again and place the order! I was never told the machine was down or that they were cleaning the machine. They took like 10 minutes to give me my order and I was not allowed to place the order at the window for the frappes and my order was also short, I order 10 McChickens sandwiches and was only given 9. Miguel you are the store manager and you should plan better your schedules to have sufficient employees to run your store. Also, your managers need to be train better, as a manager she should have placed my order at the window, she had two frappes done and could of made me two more or took my order and send me to wait instead of denying me the right to place the order at the window and send me to get in line again. It was their mistake for not taking my order when I tried to place it!!! Hope you work better in your store in training your people to have better customer service skills!!!
Service: 1
This is usually the busiest McDonald's in the area. You'll have better luck checking out the other locations in town. Decent service, but they don't accept mobile orders or card after 9p. Only accept cash after 9p, which is dumb. The other locations don't have the same policy. I'm not sure if it's the management team that chooses to do this. I've placed mobile orders after that time in the past, and when I go to pick up through drive thru, they say, "You're not doing a mobile order. Im canceling it."
Atmosphere: 3
Food: 3
Service: 2
Shamrock Shakes are a Treat in March.
Atmosphere: 4
Food: 5
Service: 4
Had to ask 4 times to have something remade properly
I’m putting a one star because I can’t put a zero. Horrible customer service and never have stock in many things after 8pm. Please close this down or stock up more
Gave wrong type off
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Breakfast on Sunday Morning
i always order the same breakfast in the morning and i saw they didnt take my order right so i asked the guy in the window where i pay and he said it was correct then i went to the next window to get my order and asked the lady if it was right she said yes. i got to work and my order was wrong. i called and they gave me an attitude all because “they didnt charge me for it” but either way i dont mind for paying because i always pay what i have to pay and dont have a problem. he said they cant do anything because i wont return the food hur im at work i cant go back. i just told them to make sure my food is correct when i ask them the FIRST or SECOND time.
Atmosphere: 1
Food: 1
Service: 1
I like McDonald's, but it's fast food. Nothing spectacular about fast food, except it's fast. Won't eat inside, too many crazies. They might think about drive up and take out only.Vegetarian options: Don't like vegetarian foods.
Recommended dishes: Chicken Mcnuggets, Happy Meal, French Fries
Nice people and quick service, Ccean.Parking: Plenty of parking spaceWheelchair accessibility: Wheelchair? accessibility
Food: 5
Service: 5
Recommended dishes: Side Salad, Strawberry Sundae, My Breakfast on Sunday Morning, Mccafé Apple Fritter, Steak Egg and Cheese Bagel, World Famous Fries, Quarter Pounder with Cheese Cheeseburger, Sausage Mcmuffin with Egg, Pancake, Big Breakfast, Hamburger, Mcnuggets & 2 L Fries, McDonald's Big Mac, Chicken Mcnuggets, Crispy Chicken Sandwich, Filet-O-Fish, Mcflurry with Oreo Cookies, Happy Meal, French Fries, Chicken Sandwich
Restaurantji Recommends
For a McDonald's better than most other McDonald'
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Happy Meal
Great customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Salad, Strawberry Sundae, My Breakfast on Sunday Morning, Mccafé Apple Fritter, Steak Egg and Cheese Bagel, World Famous Fries, Quarter Pounder with Cheese Cheeseburger, Sausage Mcmuffin with Egg, Pancake, Big Breakfast, Hamburger, Mcnuggets & 2 L Fries, McDonald's Big Mac, Chicken Mcnuggets, Crispy Chicken Sandwich, Filet-O-Fish, Mcflurry with Oreo Cookies, Happy Meal, French Fries, Chicken Sandwich
Got there about 5am for breakfast. Looked closed from the front but drive-thru was lighted. Food was rdy before I got to window & was fresh and hot! Was impressed! Just looked closed due to poor lighting, almost went back home.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin with Egg
Kid-friendliness: Has a play place for the kids
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcnuggets & 2 L Fries, Chicken Mcnuggets, Mcflurry with Oreo Cookies, French Fries
This McDonald's has very rude employees who does not care to help customers. I would recommend you to just go to the one on Delaney or Downtown Waukegan.