Terrible place to go. Manager SANDY working Sunday 11/16 at 3:30pm rude as hell, even the employees are nice but The manager working does have no have any costumer service skills
Atmosphere: 1
Food: 1
Service: 1
Abraham Vallejo
Making sandwiches with no gloves
Food: 1
Service: 1
Raf
Food came out fast, fresh, and from friendly faces 😊👍
Atmosphere: 5
Food: 5
Service: 5
Luisa O
Food is always hot. Great service
Atmosphere: 5
Food: 5
Service: 5
Janely Robles
Very disappointed with the service at this McDonald’s. All I ordered was a Happy Meal for my 5-year-old daughter and simply asked if her fountain drink could be switched to a water instead of soda. The staff insisted on charging me for a bottled water, even though they’ve given us water in a cup before. When I got frustrated trying to explain that, they refused us service altogether — they wouldn’t even give food to a 5-year-old. It’s ridiculous that my daughter had to miss out on her meal just for wanting to make a healthier choice. I definitely won’t be coming back to this location. Worst part of all is that the manager refused to speak to me on the matter. ? Whats the point of being a manager?!
Atmosphere: 1
Food: 1
Service: 1
K L
The girl messed up our order and then tried to blame me for her screw up. All of the girls working behind the counter were Spanish and the two were saying nasty things about me and my family, not realizing that I know how to speak Spanish. The manager yelled at them to stop because she saw I was understanding them. We only went there because my son just graduated Navy Boot Camp and that's what he wanted otherwise their food is complete garbage
Atmosphere: 2
Food: 1
Service: 1
DENNS Knight
Never eating here again. overcooked food taste like a dirty shoe. nasty.done with this place!!
Atmosphere: 2
Food: 1
Service: 2
Jorge López
🙂👍
Atmosphere: 4
Food: 4
Service: 4
Jairo Estrada
No receipt was given upon request but very fast service
T Seth
Great staff, service, location and clean place that’s always a pleasure to visit
Actually clean for a Mcdonald's. But the gentleman putting cookies in bags should wear gloves.
Atmosphere: 4
Food: 4
Service: 4
L Franklin
No good
Atmosphere: 1
Food: 1
Service: 1
Camryn Reno
Had no mustard packets, and refused to put mustard into a cup of some sort. I asked for extra mustard and got barely any. I had to walk to the Walmart in the shopping plaza next door to buy a bottle of mustard, because most places either didn't have it or was closed!
Atmosphere: 1
Food: 3
Service: 1
Rad Dad
Chain food. That's the idea. Meets the std. Self svc kiosk to place order which gives staff a checklist to follow, but they still forget to put items in the bag. When will I learn to check bag before leaving places? I guess it's my fault.
Atmosphere: 2
Food: 3
Service: 1
claudia morataya
McDonald's on Washington avenue in Waukegan road, great service the manager was very nice the food is very fresh compared to the City McDonald's. The staff was very nice at this McDonald's and very well cleaned.
Terrible place to go. Manager SANDY working Sunday 11/16 at 3:30pm rude as hell, even the employees are nice but The manager working does have no have any costumer service skills
Atmosphere: 1
Food: 1
Service: 1
Making sandwiches with no gloves
Food: 1
Service: 1
Food came out fast, fresh, and from friendly faces 😊👍
Atmosphere: 5
Food: 5
Service: 5
Food is always hot. Great service
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with the service at this McDonald’s. All I ordered was a Happy Meal for my 5-year-old daughter and simply asked if her fountain drink could be switched to a water instead of soda. The staff insisted on charging me for a bottled water, even though they’ve given us water in a cup before. When I got frustrated trying to explain that, they refused us service altogether — they wouldn’t even give food to a 5-year-old. It’s ridiculous that my daughter had to miss out on her meal just for wanting to make a healthier choice. I definitely won’t be coming back to this location. Worst part of all is that the manager refused to speak to me on the matter. ? Whats the point of being a manager?!
Atmosphere: 1
Food: 1
Service: 1
The girl messed up our order and then tried to blame me for her screw up. All of the girls working behind the counter were Spanish and the two were saying nasty things about me and my family, not realizing that I know how to speak Spanish. The manager yelled at them to stop because she saw I was understanding them. We only went there because my son just graduated Navy Boot Camp and that's what he wanted otherwise their food is complete garbage
Atmosphere: 2
Food: 1
Service: 1
Never eating here again. overcooked food taste like a dirty shoe. nasty.done with this place!!
Atmosphere: 2
Food: 1
Service: 2
🙂👍
Atmosphere: 4
Food: 4
Service: 4
No receipt was given upon request but very fast service
Great staff, service, location and clean place that’s always a pleasure to visit
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Actually clean for a Mcdonald's. But the gentleman putting cookies in bags should wear gloves.
Atmosphere: 4
Food: 4
Service: 4
No good
Atmosphere: 1
Food: 1
Service: 1
Had no mustard packets, and refused to put mustard into a cup of some sort. I asked for extra mustard and got barely any. I had to walk to the Walmart in the shopping plaza next door to buy a bottle of mustard, because most places either didn't have it or was closed!
Atmosphere: 1
Food: 3
Service: 1
Chain food. That's the idea. Meets the std. Self svc kiosk to place order which gives staff a checklist to follow, but they still forget to put items in the bag. When will I learn to check bag before leaving places? I guess it's my fault.
Atmosphere: 2
Food: 3
Service: 1
McDonald's on Washington avenue in Waukegan road, great service the manager was very nice the food is very fresh compared to the City McDonald's. The staff was very nice at this McDonald's and very well cleaned.
Atmosphere: 5
Food: 5
Service: 5
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