Potbelly

760 S Waukegan Rd, Waukegan
(847) 689-1250

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Recent Reviews

OUT-FREAKIN-STANDING
You know how it is. When traveling, you like to get food at cool fancy places. Sadly, on this trip I hadn't been feeling well in the days prior. Wanted to eat but sure didn't want to go into too much work. This place was right beside the hotel so figured we'd just grab something there.
It is AWESOME! The chicken pot pie soup was perfect. Everything was outstanding. So much so, the next day when my son graduated from NSI...
Love Potbelly. This location has a problem that it is understaffed during rushes. They don't have the number of staff or the systems to handle it. I order ahead of time on the app and the order is never ready and there is always a line.
To keep a long story short, I went on a Wednesday and got my usual, which was a PYP. Unfortunately they forgot to include chicken on the salad that was supposed to have chicken. I called, let them know and they took my name down. I went back on a Friday, reminded them I had called and they more than made up for their mistake. They are always very nice and friendly, but this time they went above and beyond. I really appreciate that!

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