Potbelly

760 S Waukegan Rd, Waukegan
(847) 689-1250

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Recent Reviews

Love Potbelly. This location has a problem that it is understaffed during rushes. They don't have the number of staff or the systems to handle it. I order ahead of time on the app and the order is never ready and there is always a line.
To keep a long story short, I went on a Wednesday and got my usual, which was a PYP. Unfortunately they forgot to include chicken on the salad that was supposed to have chicken. I called, let them know and they took my name down. I went back on a Friday, reminded them I had called and they more than made up for their mistake. They are always very nice and friendly, but this time they went above and beyond. I really appreciate that!
I placed an order for my students the morning of and the staff were very helpful! Upon arrival (earlier than expected time), they had everything packed up & ready to go. They made the tax-exempt process so easy! My students enjoyed the sandwiches and I’ll definitely be ordering again in the future!

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